Truly enjoyed the my visit to the lounge. Look forward to coming back.. It was a great atmosphere…read morewith a knowledgeable staff on the selection. You could tell. They were truly invested in providing a great experience for customers, and I highly recommend it and look forward to attending the events that they have coming up.

Capitol Cigar and Tobacco is a very good cigar lounge with a very nice selection of cigars across…read moreinexpensive to $50 cigars. Their humidor is well designed and does a great job of keeping the cigars ready to be smoked. The lounge area is different as the building is elongated so there's really two seating areas with a high top table for 6 in between. They have coffee, cold drinks and water available at reasonable prices. Parking options are street and paid parking garage across the street. Both are convenient. Capitol Cigars is a very nice experience. Recommend this 4.5 star cigar lounge.

This shop is really cool quite original staff is knowledgeable and the girl that helped me was…read morereally nice not pushy at all and best part is that they carry my favorite band king Palm 5 stars for u guys.

Everyone's super friendly here and I always feel comfortable when I go in. I haven't had a chance…read moreto check out some of their other stuff as I primarily swing by to stock up on Juul pods, but I will be in the future. Clean, good location, solid pricing from what I've seen. The employees are nice as well.

Best service in the area, the staff will get what I needed even if they don't carry it or they will…read morerecommend a better option. They have a vast selection of different smoke products. Their prices are very competitive and they have Valentines day promotion going on.

From the owner: We only choose the best products to satisfy your cravings, plus competitive prices. All smoke…read morerelated merchandise are available in the shop. Visit us to find out more about our special offers.

I quickly stopped by here to grab a pack of smokes. While they had a decent selection of smokes, I…read moreended up not purchasing a pack. Why? The young lady behind the bar seemed more engaged with chatting over helping other customers.

The weed here is terrible. The staff claims they have no idea what kind it is, but it is cheaper…read morethan Diesel and does not get you high. It might be CBD weed, who knows? Certainly not the staff. You will find better weed at any other store in town, and you'll know exactly what you're getting.

Terrible customer service, y'all: Bethesda Smoke Shop on River Road is a nightmare…read more I rarely leave negative reviews (and don't enjoy them, either). That said, my husband's experience at Bethesda Tobacco in Bethesda earlier today was so bad that, well, I am compelled to warn others. He went in hoping to ask some straightforward questions about some items, and to then (hopefully) purchase a product. When he arrived, the store appeared empty, so he waited a few minutes. Eventually, an employee emerged from the back - holding a sandwich, mind you - and began talking to him while chewing. I cannot stress enough how unprofessional and off-putting this was. No greeting, no acknowledgment of the wait (or of my husband, really): just a mouth full of food, and an attitude of annoyance. My husband asked about options in the $30 price range, since many products were priced around $50. The employee's response was basically "nope" (with a mouth full of sandwich) - delivered with no explanation or alternative suggestions. It was obvious that customer service was not a priority. Things only got worse when my husband tried to clarify dosage versus price. There was a $10 product labeled as 200 mg, and a $55 product with the same dosage. When he asked about the difference, the employee "carelessly" admitted he didn't know, and proceeded to keep eating his sandwich. At that point, my husband just left the store; it was clear he was not going to get any helpful information. The very small silver lining: Bethesda Smoke Shop does carry a very wide selection of kratom and nicotine vapes. Unfortunately, product variety cannot make up for completely incompetent and disrespectful customer service. Being talked to with someone's mouth full of food, dismissed without answers, and ignored while standing in the store is utterly unacceptable. I would not recommend Bethesda Smoke Shop to anyone looking for knowledgeable staff, professional service, or even a basic level of courtesy: there are plenty of other stores where employees actually care about helping customers. 1 star - 0 stars, actually, but I don't think that's an option on here. And, it makes me sad to be honest: I was a regular there a few years back; the gentlemen working there all knew who I was, and would always help me out if I was short a few cents. *Deep Sigh* Looks like things have plummeted over there.

Service was Great! Selection was great! They had the Padron…read more64 #4 that I was looking for! Prices were very competitive

My wonderful neighbors are such a delight & I learned that the Mr. enjoyed cigars, especially since…read morethe Mrs. is originally from Cuba. The irony, as Cortez Cigars was the vendor used for last year's company Holiday Gala, so it was cool to pop in as a passer-by. Shawn was the Cigar Curator where he gestured us in to this dimmed, pretty clear air (not a heavy smoke presence), dark wood/leather furniture & just the right amount of rustic artwork lounge. There's 3 display cases to choose your stogie of your choice, & all of the necessities to enjoy fully. If you choose to delight in house, you can sit amongst a small square table or in the recliners against the brick wall. The small layout provides a relaxing & quant indoor venue for the cigar enthusiasts. My OCD caught hand sanitizer, mints & some other grooming aids for the before & after of partaking in the chohibas....a classy VIP touch. I saw empty bottles of expensive libations, so my summation would be you can BYO, as I didn't see any products on display or for sale...if I missed it, my bad. & what great timing as soon as I walked into my building, my neighbor was walking out & I unexpectedly bestowed the foil bag & lighting accessories upon him. For the cigar lovers in the SS vicinity, this is the place to be to enjoy a tightly-rolled bundle of various types & sizes of dried and fermented tobacco leaf.

Great place to get a great cigar and hang out for a bit. Unassuming storefront on Thayer, smack in…read morethe middle of Silver Spring. House brand cigars hand rolled and imported in small batches. Easily competes with brand name cigars costing twice as much. Wide selection and knowledgeable staff will help you pick the perfect stick. Plop down in a big comfortable chair and catch up on work in your computer (free wi-fi) or spark up a conversation with someone new. Live this place.

Just like others have said before the staff is amazing and very helpful. They really want you to…read morehave a good experience in their shop and enjoy the products at home. They were very helpful in getting us set up with a new hookah pipe, shisha and coals. We went in on a Saturday night around 8 pm, explained the pipes, shisha selection and recommendations to very well. There was no pressure whatsoever to purchase anything. They were kind to explain why coconut shell coals are an option compared to traditional three kings and why they recommend each. It was a lovely experience and both my husband and I knew it and said it as soon as we stepped out. They were very gay friendly.

Extremely disappointing experience with Smoke Island on 11230 Georgia Avenue…read more My husband called around 11:00 PM on a Wednesday night - well within their posted hours (they advertise being open until 2:00 AM) - just to confirm they were open over Easter weekend. Despite calling during business hours, the person who answered was immediately rude and dismissive. It got even more uncomfortable when my husband asked about a few products. The man on the phone suddenly became suspicious and started speaking to him like he was a police officer or a narc, which was completely uncalled for and honestly quite off-putting. What makes it worse is that the exact products he asked about are clearly listed on their website for anyone to see. So, the attitude of the man speaking with my husband - and his defensiveness - made (and still makes) absolutely no sense. If you're going to advertise late hours, you should be prepared to speak to customers professionally during those hours. Customer service like this is a great way to lose business, and we won't ever be returning.

They're honestly always out of everything hahaha. I've been coming here for 3+ years and have…read moreultimately decided paying more for better quality weed at a "dispensary" is better. The medical card is free, and while Andy and others are super nice, it doesn't make up for the fact they're out of everything 23/6. You may get lucky and get some poorly rolled joints for cheap, but if you can, get the med card and just find a spot near your house; the new pen I got from a downtown DC Spot was great and only $20 more than Smoke Island PLUS my med card was free. I'd recommend other spots unless you're 18-20, or strapped on cash.

I have shopped at Smoke Island a few times. Although we don't live in Washington, my father is…read morestill on his own there, and we visit often. I am writing to say two things, the first descriptive, the second complimentary. The first thing is that like many other smoke shops nowadays, this is not primarily a place catering to those who want cigars or pipe tobacco. That said, they have a bit, enough that I've purchased from there due to the convenient location. I'd rate them as better than most of their peers in this regard. The second is the clerks are friendly and helpful. I was surprised they recognized my wife and me the second time we went in. That is unusual. Or perhaps we are a distinctive couple. So if you are in upper NW DC and in need of what they offer, Smoke Island is a fine choice.

Beautiful selection as well as presentation of merchandise staff is equally great as well.read more

Amazing place. Great varieties of selections. Friendly and helpful and really patient staff…read more Owner is keeping up the inventory with latest product and always restocking as quick as possible. If something is not available/in stock they make sure to get it to you right away. I've been shopping from Smoke island almost 2 years now. Started with the location few miles down the road, then second one opened in DC and now third place this one. Hard work pays off, hope to see you guys open ip many more locations and thank you for great service and business. Oh and also best deals in the area.