Hi. This Valet service is the worst ! Look what they did to my vehicle! They don't want to take responsibility for the damage! I am going to sue the company! That's unbelievable! read more

Signature Parking - Valet Services Near Me - Santa Barbara, California

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An amazing company. They scouted the venue in advance, they were on time, and in the pouring rain, helped us load our cars at the end. So many guests at our event commented on how professional and courteous they were. How often does that happen? If I could give 6 stars, I would!!!!! read more

Signature parking 4-wheeled my truck up onto a 1.5-2 foot tall rock wall then smashed my font end down on top of it when they rolled off. I saw it happen and the driver lied to my face saying "it was just the tire sir" even though we were staring at a huge scratch on my bumper. I started a claim and the company is being difficult and taking a long time to respond to my claim e-mails. I will never use valet parking again after this nightmare of an experience. Do NOT let them drive your vehicle whatever you do. Update: Signature parking told me they refuse to help me any further with my claim unless I took down this review. That should be all you need to know about their integrity. read more

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I used Signature for my wedding, and they did an excellent job! Very professional and timely.

They brought my car back to me with a huge scrape in the back. I pointed it out right away, the employee even told me that it wasn't there before because they would have marked it on their form. Now they claim that it was there before. What an awful dishonest company. read more

I wanted to take a moment to write that I have been extremely pleased with the service that Signature Parking and it's staff have given over at Vista Del Monte for the past few months. I need to visit my in-laws twice a day, and Vista Del Monte is still under COVID protocol for its elderly residents which means we as visitors need to stop, sign in, and have our temperature taken every day. I have been impressed by the Signature staff, their professionalism, and their friendliness! The real stand out is Gina from Signature. She goes out of her way to be professional by being extremely efficient, caring, and productive. Gina is always busy making sure that everything in her area is in order, clean, and ready for the next visitor. She shows pride in her work and always has a smile on her face. A wonderful employee! read more

BEWARE, BEWARE, BEWARE I stayed at the Milo Hotel in Santa Barbara on 10/31/17. My car was vandalized/keyed on all four doors while at the hotel's "secure parking". I was forwarded to Signature Parking as they are the company that does the valet for the hotel. The manager at the hotel, Rebecca, said the hotel would not be responsible and forwarded the claim to Signature. Of course Signature sent back a "boiler plate response that they were not responsible in any way." I will never ever use Signature Parking in any way shape or form. My stay at the Milo Hotel in Santa Barbara and indirect situation with Signature Parking will never happen again. This experience cost me an extra $1000 to get all four doors repainted. See pictures as they never lie. read more

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We stayed at the Kimpton Canary in Santa Barbara over Labor Day weekend and were surprised to incur thousands of dollars in damage done to our brand new, 3-month-old leased car by the valet (Signature Parking). The valet attendant offered to store our luggage in the car for us upon checkout (we wanted to grab lunch nearby and were actually trying to leave our luggage at the front desk - I wish we had gone with our gut) and when we returned, he pulled our car around to a dark area off to the side of the garage, opened the trunk to show us that everything was there (while standing in front of the bumper) and made every effort to distract us from the large, deep scratch he made when loading (and presumably dropping) the luggage. We didn't see it until we arrived at our next destination in Paso Robles. The company refuses to take any responsibility despite our immediate, same-day follow up with photos and despite filing a "claim" with them...what a joke... If you stay at the Kimpton Canary, please consider alternatives to the $38 overnight valet parking fee and please, please load your own luggage into your vehicle. Signature Parking is not to be trusted. read more

Signature Parking - Valet Services Near Me - Santa Barbara, California

I used Signature Parking for a party at a friend's house in Montecito in May. They came through on short notice and were very reasonable in pricing (though they could have easily gouged a desperate, last-minute customer). From Justin, who arranged everything, to the bookeeper who settled our account, the customer service was friendly and professional in every way. The valets were great to work with and handled all parking tasks and special requests seamlessly. They were always available at a moment's notice and stayed on the job. I wish every service business operated as well as Signature Parking. I would use them again, and recommend them without reservation. read more

We hired signature parking for our wedding and it was BEYOND AMAZING!!!! The team we had were incredibly professional, personable and great with our guests! We received so many compliments from our guests on their services. Their pricing was so competitive and we can't believe the service we received for our price. Thank you!!! Vember and David read more

Michael and his team were fantastic! Arrived early, very courteous, and helpful with our guests while navigating our tricky parking situation. The perfect beginning and ending to our event! read more

Signature Parking has a contract to provide valet parking services at the Canary Hotel. The hotel has one handicap parking spot on property and it is consistently occupied by non-handicap vehicles, placed there by Signature Parking staff. Numerous complaints to hotel staff and policy never changes. Boycott Signature Parking for their civil rights violations. UPDATE: After literally two years of struggling with hotel and parking staff over this issue, it seems that this YELP review has finally gotten the point across. It has been several months now since my original comment got their attention and the situation has improved markedly. I'm softening my original review accordingly. On all other accounts service has always been satisfactory and if not for my concerns going unaddressed for so long, I would rank both businesses much higher. read more

I want to give kudos to Jordan and the management team at Signature Parking for making sure I was made whole after my bag was stolen in an unfortunate incident at Hotel Milo. From the moment my bag went missing, Signature Parking valets and managers were responsive and communicative with me about the loss of my bag while it was in their possession. They were very fair in reimbursing me for the full value of my stolen items. Thanks for salvaging goodwill from a difficult situation. read more

What a well run and fabulous company. The young men who came and worked at my house were polite, hard working and a pleasure to have at my home. My guests, were very grateful to have them to take their cars and run up and down a steep hill when they came and left. Thank you to Michael who arranged it all on very short notice and thank you to three very hard working attendants. Couldn't have been more pleased. read more

These guys are the best! They worked with us for an event in Montecito, and were so gracious and professional. It was so lovely to know that we could count on them to handle the arrival and departure of our guests without having to think twice. These are the kind of people you want to work with! read more

We came out of Slys in Carpinteria and the "valet" handed my husband the keys and indicated the car was a few spaces down. (Which is weird since we had valet parked). They don't have great service and there's no reason to valet if you're going to go pick up your own car. Essentially they suck! read more

BE AWARE! ONE MORE TIME BE AWARE! If I could give 0 stars I would do it. Option not available tho. Decided to spend New Years with my girlfriend in Santa Barbara and chose Hotel Milo. We got there late night, I pulled in and the valet attendant was not there. Decided to park the car by myself, as I'm walking to the front desk the valet guy comes out of nowhere and asks for my keys. He is part of the Signature Parking staff. I told him I already parked and I was going to check in and then see if I would keep my car on the property. He GOT ANNOYED. The hotel front desk employee ended up giving us free parking for the night since we got there late. As I'm going to my room, once again the valet attendant comes to me and now he wants to help me with my bags, I told him I was fine. Once again, ANNOYED. We stayed at the hotel for 2 nights, we never used the car. When we checked out and I went to my car. SURPRISE SURPRISE.....A BIG SCRATCH ON THE DRIVER DOOR. My car got keyed on the property. I guess by who?! Spoke to the manager of the hotel , Rebecca and kept bouncing like a ping pong ball between the hotel and the valet company. Such a joke. Nobody assumed responsibility for it. Brand new car, scratched up. Now they don't care about it, don't even reply my e-mails. DISRESPECT TO THE CUSTOMER. Remember, if you park there and don't tip the valet guy, YOUR CAR WILL GET KEYED. I'm not the first one, it happened before at the same hotel, under the same circumstances. Just check here on yelp and you will see. JOKE!! read more

My neighbor threw a party that utilized Signature to park cars. Apparently no planning went into Signature determining the amount of staff they needed or how they were going to handle everyone arriving at once. They elected to block 3 houses with 20 cars in the Cul de Sac and thought this was an appropriate solution to their problem as a staging area until they could catch up. It took 20 minutes to get out of my driveway. This was absolutely unexcusable in a high fire area and with elederly neighbors that need emergency services. The valets were apologetic but that is absolutely no excuse for the cluster **** of a parking job exhibited in the attached pictures. I would never in a million years recommend this company to anyone for a private event. Advice to Signature, don't accept private events without adequate staff and a parking plan. read more

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My grandparents came to visit us from Italy. We were so fortunate to have chosen Hotel Santa Barbara for them to stay for their two week family reunion. Our Valet, Justin Carlisle, provided outstanding service for our Nana and Papa. He tended to their every need. He definitely went the extra mile with our family. The hotel does not have a restaurant and Justin went out of his way to have food delivered for them. Thank you so much, Justin and Signature Parking. You helped make their stay memorable. read more

Signature Parking is truly the BEST valet in Santa Barbara!!! Micheal really cares about his clients and gives you the best customer service. His guys are friendly and professional and get the job done. We hire Signature for all of our charity events. His staff always remembers our family when we check into the El Encanto and gives everyone a hand. They go above and beyond!!! read more

these are the valet guys that get it right! They look & drive pro, very presentable, on time, and do what they said they would. The best in town . read more

Merryl Brown Events created an incredible party at our residence and brought in Signature Parking for valet parking. They did an outstanding job! Many of our guest complimented us on the valets efficiency, courtesy & were over all impressed by their service. I recommend them and would definitely use them again. Thank you Signature Parking for adding that extra special touch to our party. read more

I stayed at the Canary Hotel in Santa Barbara a few months ago and Signature Parking is their valet service. Unfortunately, after I checked out, I realized my rental car had gotten scratched while at the hotel. I called Signature and the rental car company and filled out the required forms for each. I just called the rental company to confirm that the issue was resolved and it has been. Accidents happen of course, but I really appreciate that Signature took ownership of the issue and resolved it without any hassle or stress on my part. Believe me, they were WAY easier to deal with than Dollar Rent a Car was, who was next to impossible to even get on the phone! Thank you Signature. read more

These guys are the best. The valets are always courteous and prompt. This is the second time I've used Signature Parking for parties at my house and I'd absolutely use them again read more

Signature is a terrific company and provides excellent service. I highly recommend! Additionally, they are philanthropic and support many important charities in town, such as Teddy Bear Cancer Foundation. read more

Signature Parking have provided the valet service at our corporate HQ since 2016. Wow! Every single interaction has been spot-on. From the contract negotiation to the account management and billing. Seriously. They have immaculate customer service. I don't know what they do to keep their valet attendants happy, but they hire well and there has been very little turnover. This is white-glove service at its best. If you are looking for the best, look no further. They blow the competition out of the water. read more

Signature parking is first class. All of the valets that I have dealt with are professional and courteous. The tall blond kid, I think his name is Derek, is the best. read more

Recently at El Encanto in Santa Barbara, Signature Parking Valet Service parked my daughter's new car and returned it the next morning with significant scrapes along the back side that cost roughly $800 to repair. I assumed that reporting the damage immediately would result in Signature taking responsibility for the damage. Instead I have been forced to go through a process where the company has laid the burden of proof on me to show that the damage occurred while the car was in their care, something I could only do if I had the foresight to photograph the car before I handed it over to them. The process has surprised me and led me to believe that it is best to walk around your car with a valet every time you use one. This is the first negative Yelp review I have written and am doing so to warn future Signature customers. read more

Signature Parking took care of our parking needs for our Second Annual Santa Barbara WILD! event in late October. They were amazing- we've never had parking so seamless at an event. They scouted out the location, identified parking spots, and anticipated our needs. (We forgot to set aside a parking spot for our VIP guest, they had set one aside before we had even thought of it!) I would highly recommend Signature Parking for your event. They are professional, easy to work with, low maintenance, and polite. read more

Signature is professional, responsible and well run. The valet's take pride in their service, which is refreshing.

If I could leave 6 stars, I would. Eli was an angel who ruled the parking with kindness and reason. It's a company that looks out for the well being of their customers and the safety of citizens everywhere. If I could give him a raise, I would!!! read more