A TOTAL RIP OFF ! Never buy there. Make sure you know the price of the perfume you're interested in before buying there !!! Overpriced, no return policy and in addition to being incompetent, salespeople bad faith. FLEE ! read more

Like other other reviewers are suggesting these guys are the worst!! They are really really rude. After checking out the perfume we decided not to buy it and RUDE guy/owner started shouting like if we have to buy if we walk in the store and try sample. I saw them opening perfume bottles from bottom for sample and resealing it. too. Don't go there and I wonder why such a nice outlet allows these kind of lousy stores. read more

Purchased a Bvlgari Aqua, my mistake was not to have them open it before I took it home (an hour drive away). When I get home I take it out and the valve was detached inside the bottle and leaking. Brought it back to have it replaced but the lady behind the counter refused and kept insisting that "something must have happened to it", as implying I did something to it. Left without my product and without my money. Never again. Horrible customer service. read more

Like a few of the reviews before me, I agree that this perfume store 1) raises their prices to give u a "discount" 2) are cheaters 3) are rude. This is my unfortunate experience. I came into the store looking for larger bottles of Burberry Weekend and Burberry Brit for men for my boyfriend. Apparently in store they were both a ridiculous price of money, however, she was quick to say "i'll give you a discount." I didn't really believe the discount but I needed the cologne so I purchased it against my better judgment. After watching the lady ring up my card, I noticed she charged me, reversed a transaction and charged me again. When she had correctly rung me up the last time, my card got declined. Seeing that I had just been paid that weekend, there would only be one reason my card would get denied, suspected fraudulent activity. So I provided her with another card and she snidely commented to me on my way out, "I give you big discount!" with a nasty, mean face. Anyhow, I called the bank and found out my debit card had been charged $1044 instead of $104.40. Rather than canceling the debit, she then reversed it so it would go back on my card and attempted to charge again. This is when it dawned on me that the saleslady went from being sweet and trying to make a sale, to judgmental and rude probably 1) to cover up her mistake and 2) because she thought I was poor and couldn't afford her perfumes/cologne. I researched the prices of perfume/cologne with the ones she quoted and found that the in-store prices are marked up considerably so that they can sell it to you for what appears to be a discounted price. Don't be fooled. The price they offer you in the store is still either expensive or comparable to online sales. I will never come back to this shop and I would never recommend anyone to go here either. All the previous 1 star reviews are right and are similar to my own experience. read more

Worst place ever, they are really cheaters, no refunds and the place is full of copy and overpriced perfumes, it's a shame that the authorities don't close this type of places. They sold me 4 perfumes and never says that I was buying a copies when i tried to get a refund of course they didn't offer me nothing so i need to buy what they say it was an original but extremely over price perfume. They are scammers read more

Employees aren't professional in the sense that they look like they don't even want to be there, leaning in the doorway on their phone or smoking 10 feet from the door, burping out the same droll message to everyone "guys, we have deals up to 50% off today (or whatever)" with the enthusiasm of a dead sloth. They can never remember who does and who doesn't work at the outlets so they obviously don't pay much attention. The whole feel of the store just seems like a bad joke because they are using car show tactics, get some moderately attractive girl to stand around and look moderately attractive and people will buy the product... not so much. I guess all I really mean is that they should take some pride in their work so people don't feel like they are an inconvenience when they come in to buy something. I feel like they roll their eyes everytime someone walks in and they have to put their phones down and do their job. Curb appeal is what the customers first see and this store looks like a wet dog metaphorically speaking. This review is strictly about the work ethic shown at this particular store, it's not a personal attack on the employees. read more

I purchased some perfume here a week ago. I decided that I didn't need all that I purchased. So I went back to return those that I didn't need. I brought my receipt and they said oh we don't do refunds only exchanges. Wth?! Had I known that before I purchased then I would not have purchased from this store. The deals were decent but their customer service in regard to communication was poor. Then to respond with 'who helped you...oh it's my friend that helped you...sorry no refunds...at least you don't need to purchase perfume for a while'. Umm bad response when your store didn't tell me there are no refunds at the beginning. Clearly just wanting the sale by leaving that information on refunds out before the final purchase. read more

Don't fucking buy perfume in this store! it's more expensive than the real store! It's an outlet it should be cheaper!!!! There's no return policy and they don't tell you that!!! Beware of this store!!!! Also the cashier name Elizabeth that looks like a PLATE SHAPE OF HER FACE!!!! She doesn't have a customer service skills all she know is to be a bitch about her customer!!!! She's fucking stupid for not telling a customer no return policy!!!!! read more

This place is a scam. The product they sold me cost me 70 dollars. However, only cost 14 dollars on amazon. So I returned to the store and guess what.. They don't do returns. They only do exchange within 14 days with receipt. I was never informed by them. Absolutely disgusting. Be aware, do not come here. read more

Interesting that the other reviews are really complaining about pricing. If you don't like the price don't buy anything there. I, on the otherhand, will not complain about the pricing. It was a bit better than I expected. Margins are so thin on cologne and perfume due to huge SGA that there really aren't great deals to be had anywhere. The best you could hope for is about 70% of suggested retail - maybe a bit better. My stop there today came about above expectations.... first off - they had what I wanted at about 60% of suggested retail... so... good. Secondly, all I asked was, "do you have any specials?... and then the negotiations started and I was happy. Just as good as the price here - again, no bargain on price, but as good as anywhere and better than deptarment stores was the service... Shoval was awesome. She entertained my kids (5 & 7 years old) while I shopped (very picky customer I am) and when other customers entered she demanded that her co-worker stop cleaining the glass and assist them. She also had several good suggestions for for a particular scent and found me something that was fantastic that I'd never heard of before. Not only is Shoval knowledgeable about their inventory, she is aslo beautiful... she was great with my kids and now they want to go back just to see her! The only thing that should be improved is the itemized receipt. Shoval you're awesome! Thanks for helping me out today. Signature Perfume, very smart to employe Shoval AND decent pricing. Please itemize your receipts. read more

I bought 4 fragrances there, and one of those (D&G Intenso perfume) seems to be counterfeit. The print on a bottle is uneven and one letter even not printed completely. I own other D&G fragrances so I know how the print looks usually - it should be really clean. Also, there was a sharpie writing inside the box which I never saw for any other fragrances, and I have a pretty large collection. Got back and talk to a girl that acted like a manager there, she explained the abnormalities as that this batch is "overstock from Macy's". The box was sealed in cellophane btw not an open box. Denied my request for the return and said "not a big deal" when I said that I will not shop there anymore. Ok so be it. EDIT: I checked with D&G authorized retailer and it seems that the perfume is a genuine one. Still 4 stars for the manager's ignorance and her attitude of ignoring customer concerns. Also, I wanted to add that in my case the staff (but not the manager) was really helpful and friendly. read more

Me and my wife went there and bought perfume this Thanksgiving week and supposedly they're having a 60% off , to find out they're more expensive and on top of it when I tried to return the item they have a policy no refund only exchange within 14days of the day of receipt I can't believe this store will not give refund cause we tried returning the perfume since I showed them the price not even price match. We were not informed about the no refund policy before buying. Do not buy in this store, might as well go the mall. read more

When I said I could get the same perfume cheaper elsewhere, she said it was "fake." Last time I checked, department stores are more legit than this little POS. Zero stars! read more

You can only describe them in one word - CHEATERS... We bought one perfume from them which they told costs $89 and they are ready to give discount and will cost us $49. We bought the Perfume and came home happy after purchase. Somehow my wife was not convinced and checked rate online and we figured out the perfume was costing $56 MRP on Product Website and online it was costing $20. As we were free on next day we went to Return it (Of course you can only exchange and No Refund - What else you can expect from Cheaters), in exchange we have asked for some other branded perfumes and there so called manager lady was rude enough to tell there is no discount today on other branded perfumes (on which they were not making big money), cutting long story short luckily we managed to get a perfume which lowered our loss. But I will never ever go to this Shop again and will not recommend anyone to go there. People go outlet mall to save some money on cloths and stuff, instead of helping people on this matter these people are sitting to cheat us....Too Bad... read more

Rip-off!! My husband went here to buy me perfume as a gift and was taken advantasge of big time! He was charged more than double for a perfume available at Marshalls and was upsold some no name perfume I found on Walmart website! In all he was charged $140 for 2 perfumes that should have totaled $50 max!!! Spend your money some where else. read more

come and buy here!! Amazing deals, great prices and amazing people! Under new management, they also have new fragrances for both women and men. read more

BEVARE OF FRAUDS!! WORST EXPERIENCE EVER!!!! I had purchased 2 perfumes on thanksgiving night. The salesman said one perfume was an introductory offer and if I bought it for $99, I would get a perfume of a known brand for $10. I trusted him and purchased it. At that time there was just a board that said only exchanges no refunds within 14 days. The salesman acknowledged . The same night I come home and discover that the perfume that cost me $99 was just $25 elsewhere. When I went back and tried to exchange this for something else those frauds just tell me that sales on thanksgiving night was final. They had silently stamped my bill saying sales final AFTER I HAD PAID, and slipped it into my bag. When I contacted customer service, I get a ruder reply from them saying they could do nothing about this and that the maximum they could do was give me a discount on my next purchase. I shall never purchase anything from these frauds again. read more

Very bad customer service, two girls working there very unprofessional and they don't know how to talk to the customer very rude at the same time .prices are so High too . read more

CHEAP CHEATERS! Sold me a tester perfume which said "not for sale" and when I went to return they said only exchange. The woman who sold me said it's just the box which is different but bottle says tester. Two women running the store doesn't even know what customer service is and is very rude read more

This place is great! Under new management. Seeing the posts below... the management change was needed and I'm so happy it has. The guy who helped me was the best! Very nice, informative and that let me try on a dozen different scents and offered very good opinions. Good prices with a huge selection. This place would be a good choice for many reasons, but if you don't have a idea of what to wear, try them! They let you try on anything you'd like and are very nice. I'm coming back for Christmas gifts! read more

Awful customer service. The ignorant sales girl was super rude. I walked away. She said she was just being blunt. She will remain an idiotic sales girl the rest of her life. Her life must suck so I felt sorry for her since she must be surely from a low class family to behave that way. Stay away read more

Signature Perfume store is under new management. They have the latest fragrances for men and women at the best prices, please check this place out!!! your nose will thank you read more

Out of the three perfume stores in the outlets, this one by far had the best deals (And the only one that carries Chanel). Mayan helped us out and gave us really nice discounts! New management took over right before Black Friday, and it seems like it was much needed! We will be returning. read more

The same happened to me but in the store in Premium Outlet San Marcos. Very Rude and the prices were really high. She made me believe that she gives me the best price, and cannot make de discount that I have in my book discount. Mick, you seems de owner or a friends owner...make me laugh! never will back to this store!.... read more

I am very angered after my shop there, I bought a cologne, which the 17 y/0 "manager" said is worth, $100, and gave us a discount to 70 because she said she "likes us", I now at home have done my research, and the cologne is worth about $50! read more

Terrible! Over priced and no return policy!? Who even does that anymore? The same perfumes are available everywhere online for half the price. Feel completely swindled. DON'T BUY FROM HERE! read more

They are big time cheater in terms of price . They just overprice the item and give you discount on that. Go only if you really know the listing price of perfume you want to buy . I just dont trust them for price. read more

They are selling tester bottles for half price. Package clearly states "not for sale." Also product smells different than a legitimate bottle I have bought before..Probably fake.. read more

This shop is a trap mainly targeting tourists who will hardly come back after shopping. If you want to buy anything here please google anything they recommend to you first. Especially be careful with the perfumes of small or unknown brands. You will find later that the same one will be only less than 20 dollars in target or somewhere else. But they will shamelessly ask for 60 to 70 dollars and telling you this is "after 50% discount". This is the 1st trap: way overpriced on small brand perfumes and LIE to you that this is after discount. The 2nd trap is that they don't tell you your purchase is NOT REFUNDABLE and EXCHANGE ONLY within 14 days. The 3rd trap is that when you come back and ask for refund, they will change their face and saying exactly same thing as the first reviewer and other customers getting cheated in previous review. For exchange then you have to pay more for big brands or just leave with your originally purchased stuff. This is exactly I experienced last week, which is also EXACTLY same experience as other reviewers who had such horrible experiences. We come to this outlet with happiness but never expected to have been cheated in this place. I really hope the outlet management can get rid of this kind of fraud shops to make an environment of doing fair business. If we come to outlet again and we stop by this shop for minutes and tell our experience to anyone want to purchase this shop. They will decide what they should do: go away or willing to get cheated here. read more

Way overpriced. The perfume I purchased was charged thrice the price available online. And there are no refunds, only exchanges. In short, don't make the mistake of ever buying from this store. read more

So I thought I would stop in a pick up a bottle of my boyfriends favorite cologne (lacoste essential). I asked the kid working the counter how much for the larger bottle and he said it was 99 dollars. I'm thinking the last time I bought a combo pack at dillards with the cologne, body wash and after shave for around $75...so I ask about the smallest bottle and he tells me $82. I was thinking that sounds really high...so I keep looking around, he was quick to show me lots of other similar scents at high prices, "But I'll sell it to you TODAY for a DISCOUNT!" , and I thought he was just a young kid trying to do a good job at work, so I thought what the heck, I guess my boyfriend could try something new. So I bought the Nautica Blue for 35. As I walk through the outlet mall I see the Lacoste outlet and thought hmm...I wonder how much THEY'RE selling it for. So I go in and ask --- 55 DOLLARS. Now I can justify a little bit of a markup -- maybe 10 - 15 dollars? But trying to charge me almost DOUBLE the price I could get it elsewhere? I was pissed. I almost went back in to yell at him...but I decided against it. I DID go into BOTH of the other 2 perfume stores in the outlet and asked how much they charged for the two different colognes. While one store did not have them, the other store was charging 65 for the Lacoste and about 40 for the Nautica. They did also however have a BOGO sale where if you bought anything else in the store the prices lowered to Lacoste: 14.99 or Nautica: 20.00. This would make it cheaper, but I had already bought one and Signature Perfumes does not refund PERIOD. They give you STORE CREDIT. IF I AM RETURNING YOUR CRAPPY OVERPRICED PERFUME, WHY WOULD I WANT TO BUY MORE?!??! SO MY POINT IS..... I will never go back to Signature Perfumes, especially at this location. Never buy from a store that does NOT OFFER FULL REFUND IN ORIGINAL FORM OF PAYMENT. NEVER trust when they are so quick to offer a discount. Like another reviewer said: Do your research on the prices FIRST so that you KNOW when they are ripping you off. read more

CHEATERS. Well, If there's an option for me to give them a 0 star rating, I would give them that with no doubt. Similar to other reviews, they just overprice perfumes and give you a discount, got totally ripped off. I really should have looked price up before purchasing. The same d&g and Burberry perfumes are available online everywhere for just half the price they charged me. Five mins after the purchase I went back to the store, the rude store manager said there's no way they would issue a refund. A bunch of other customers were there having the same issue. The store manager said:"one dollar off is a discount." WTH? I don't blame the sales girl though, the sales girl was really trying to help. It's the management that really isn't right. I wouldn't be surprised if the store goes out of business within a month. Those five stars on Yelp are basically fake reviews. They are all about new management. The store just opened a few months. There's just no way any customer would go back after being ripped off. read more

I can only confirm, that they are cheaters. Went in the signature perfume shop in Ellenton (near Sarasota) to buy a brand perfume (dolce & cabbana light blue), which was (of course) not on sale (would have cost 89$). I was recommended a perfume with a similar smell (Beauté d'Orient by Johan B). I liked it and - it was on sale - 50%. She said the normal price was 89$, I then paid 45$ plus tax. Back home, I checked the product online: the price was 19.99$!!! We will report this to the management at Ellenton. A shop like this has to be removed from a premium outlet like Ellenton!! read more

The ladies in this store are very friendly and great to give deals i love coming here for the kindness and for the friendlyness

I wish I could not give any stars. Worst customer service I have ever had. I bought a power rangers cologne for my son, walked out the store, my son pulled it out and it broke. I walked right back in and they said I could buy another one, but once I walked out the store it wasn't their problem. My son was crying and I spent 25 dollars. I wasn't looking for a refund, a discount or even I'm really sorry would have worked. I will never shop here again. I asked for the the GMs number and they said they're in Miami. WTF? I'll do everything in my power to spread the word how bad they are. And I'm contacting the BBB right now. This place sucks along with their watered down, overpriced perfumes. Anyone who gives them more than 1 star obviously works for them. Everyone can see they suck!!!!! read more

I went to buy some perfume for my daughter for Christmas today. The bottle she liked was priced at $99. The male clerk told me that he would give me 50% off and sell it to me for $49.99. When I got home I did an internet search just for the heck of it to see how good of a deal I got. I was shocked when on several different sites the perfume was selling for less than $20. I will never shop at "Signature Perfume" again...what a ripoff. They inflate their prices just to make it seem like you are getting a deal. I should have done a search before I bought it. And to add salt to the wound there is no refunds only exchanges. SHADY!!!! read more

Can't even begin to describe how upset I am. This store is a total and complete scam. Do not purchase from them because you will get ripped off. They tell you the perfume you want is over priced so you think it's good they then proceed to offer discounts until you are satisfied. In the end since I had t done my homework I got stuck with a 15$ bottle of perfume for 50$. They are scam artists at the finest. Never ever purchase from them. Such CHEATERS AND SCAMMERS. Wish I could give no stars because that is what they deserve. Oh and on top of that. No returns only exchanges. read more

Do not go here, and do not support this business. Owners are terribly rude,and pushy and overcharge, and I watched them...literally WATCHED them, shop another store in the outlet, buy their product, and then the next day it was in their store for sale..for more. Absolutely ridiculous. This kind of business should not be in a higher end outlet mall. Period. read more

This is the worst shop I ever experienced in US. I bought a 1.7 oz dior, it's $17 more than perfumania, when I came back to refund, the guy was very rude. And of course, refund was impossible. read more

I wish I could give them 0 stars. Store cheats! I agree with other reviews. I went in to buy a bottle of perfume I like. The guy at the store gave me a story about selling me the last bottle he had. Came home to discover that he "sold" a used bottle. read more