I understand safety based on my job but taking away my pudding. It amazes me how all TSAs are not…read morethe same. I either had to throw away my protein pudding or go out and redo TSA check-in. Do not bring any pudding or food that may resemble a liquid; Charlottesville is not like other TSAs which have allowed me to gup 1oz of my pudding so called 4oz pudding (how do they know it was 4oz; I did not see a scale).

Every time i go through security at CHO I am required to undergo a physical pat-down because the…read morescanner detects 'something', often multiple 'somethings'. The pat downs never reveal anything because I'm not hiding anything. I complained to the TSA agent, and to the TSA supervisor, and said the scanner should be recalibrated. The supervisor said the scanner is recalibrated every 30 minutes and they are only following procedure and doing their jobs. These pat-downs,(including of my groin area) are humiliating. Why can't they use a wand? And why can't they use scanners that do what they are supposed to, instead of throwing up false positives? On top of all this, I was informed that TSA only screens commercial passengers...they have no jurisdiction over private plane passengers. Literally anything could go through the private area of the airport, with no TSA screening whatsoever. The agents and supervisor were courteous throughout, but their protocols need some serious work.

Dennis is the absolute BEST! My Uber driver got stuck due to really bad ice that built up…read moreovernight, so I was scrambling to find a ride to the airport at 4:30 am. No luck on Uber or Lyft, and other taxi companies either didn't pick up or couldn't drive due to the inclement weather. Dennis immediately answered the phone and agreed to drive me to the airport! He called to give me updates, and was so incredibly patient and friendly. You wouldn't believe the hard work, dedication, and devotion that invested to get me to the airport safely and quickly. I couldn't have asked for better service. Thanks for coming to my rescue, Dennis! I'll definitely be booking with him again!

I had a late pickup from CHO, and I am so glad I called Dennis. His communication was great and he…read morewas there waiting for me before we even landed. Professional, friendly, and a conscientious driver, Dennis is your best bet for transportation in the Charlottesville area!

Booking was easy and friendly and service was incredible and smooth on our wedding day. They had no…read moreproblem doing two separate return times at the end of the evening. We booked early to make sure our transportation was taken care of, and then I never had to worry about a thing for the rest of the process. Ambassador's team are clearly professionals and I'm so glad we hired them for our shuttle!

We used Ambassador Limo for our wedding day and they were great! We booked two charter buses for…read moreour guests. They were always responsive to emails, rescheduled easily, had a clear schedule, and we were able to add a getaway car! I highly recommend their professionalism for your event.

Over the past 9 years our company has had nothing but professional service by wonderful drivers! We…read morerented the suburban and Escalade limos which really got us around town in style! Thank you A and A!!

They were so nice and really helped us out of a jam by getting our out of town guests to the Dulles…read moreairport on super short notice! Our friends said the driver was excellent!

If I could give this "service" a worse review I would in a heartbeat. They were rude and very…read moreunprofessional - from the way they spoke to the way they acted. Hopefully they'll go out of business soon because people deserve better than whatever they're doing here is.

When I called and made the reservation, a deposit was NOT requested. When I called the day before…read morethe scheduled pickup, your phone person said YES but did NOT request a deposit. Your dispatcher explained NOTHING to me. At 2:55 am, 5 minutes before the scheduled pickup time, I called and heard heard 10 rings before I heard an automated message saying the party was not available. When I called again At 3 am, I heard half a ring and your business outgoing message started playing. I left a message asking where the shuttle driver was. By 3:15 am we had loaded our own car and were pulling out of the driveway. At about 3:22 am your rep called me. We were still in a bad connection area and you couldn't hear me. I called back a few minutes later and you still couldn't hear me. A few minutes later I called you a 3rd time and we spoke. I told your rep U was really passed about the no show. Your rep said "my driver isn't there?" I said NO! Twice then said can you hear me. I heard no response, only noise in the background, so I hung up

I had arrived late night at the CHO airport as a result of two flight push backs from ORD. I…read moreordered a cab from the owner, Mr. Mario, without realizing that my check-in date was actually set to tomorrow afternoon. This man is a blessing in disguise as Mr. Mario kindly and generously offered me his hospitality to crash at his home office (which is very clean and homely with a functioning bathroom and shower by the way) for the time being. Upon picking me up he had also noticed the other weary souls waiting for an evening cab and extended his assistance to them after dropping me off; he even got snacks and water for me upon returning and was cordial, upbeat and friendly throughout the entire ordeal. Compensation was treated as an after-thought as well which I can only respect and appreciate the modesty. I admit I don't really experience much of Charlottesville and her non-University denizens as an insulated out-of-state student, and so I can't thank Mr. Mario enough for having treated me so profoundly with his benevolent and thoughtful hospitality and assistance. Out of all of my dealings with businesses I'd have to say that this is definitely my most meaningful one. A resolute recommendation from me.

Do not use before reading the following : My 75$ uber ride…read morecancelled on me last minute in the early morning I called Mario for a ride to the airport. I was desperate and he wanted $375. Told him where I was and he told me 30 minutes to pick me up. I had a tight schedule to get to the airport. He wanted me to Venmo the $375 I did Then he actually put in the address He told me it'd be an hour and a half. Which would make me late for my flight. He had me Venmo money all in advance. I told him I needed my refund since he couldn't make it. It as he was so far away. only me back through Venmo $291.03. And he a full even though there's no way he could've to the airport on time. He kept almost $85 as his inconvenience fee. Use caution perhaps you have a better result. I withdraw my complaint as it was a miscommunication and Mario taxi service has given me the refund.