I can not believe my experience with this terrible person. I don't know if she was having a bad…read moreweek or something but this was HORRIBLE. Nalani Ross, the hair stylist in Boise did my hair a few weeks ago. I went in and she seemed so polite and did my hair and even though I wasn't really happy with how it came out- I knew it wasn't her fault per se. When the appointment was over she handed me her iPad which I swiped my card on. The iPad then died. My transaction went through on my end and my card was charged. Later that night she told me that the charge didn't go through. I then looked at my card, saw the transaction still went through on my end. The money was taken out and the transaction was pending. So I wanted her to get her money (70$ but I added a 50$ tip because I always top my hair dressers a good amount.) I then went to work and was contacting support on my side. I spent hours talking to customer support trying to get this charge either cancelled to resend or to get it sent through. I took about 6-7 screen shots of the transaction, the entire conversation etc. Of the whole ordeal to show Nalani that I was working vigilantly to get her money to her (even though it was technically her fault for not charging her iPad and creating this massive headache for the both of us.) The lady via customer service told us that we needed to wait 7-10 days until the transaction falls off in order to resend. Then, the next day Nalani messages me once again asking for the money to be sent. I once again send screen shots of another 1-2 hour long conversation of me and the customer service rep for the 2nd day in a row that I have contacted them and had the same exact response. Nalani then said it was fine and we would wait. During the wait period I had a couple days of my phone being cut off because of personal reasons. (All while the transaction is still pending.) Apparently Nalani tried to contact me once during this time and didn't think to message me on Facebook or any other platform. I get my phone turned on finally today and receive a message from her on Facebook (her first and only message to me via Facebook) and on text. It stated that she was going to contact the police and have this marked as petty theft and tried to accuse me of stealing from her and questioning my morals. That angered me greatly, considering how hard I have been fighting with costumer service to get the transaction worked out, with tons of proof of screen shots etc. We went back and forth and she was extremely unprofessional, condescending and down right toxic. I then decided to just send her the money via Venmo and deal with the double charge until the transaction money falls off and goes back into my available balance. She then tells me that she is going to 'Blacklist me' to the hairstylists in the entire Treasure Valley" and she also has had people harass me on multiple social media platforms. Telling me I am ugly and that I am poor for not being able to pay the money for my hair (even though now at this point I have paid double.) I am disgusted and appalled that a grown woman who is a single mother raising a daughter would treat a client like this. In conclusion, it is her fault for not charging her iPad that caused this entire fiasco. Then she disregards my constant efforts to get her money to her. She then threatens me with criminal charges even though I have proof showing that I am trying to get her money to her. Then she threatens to put me on a Blacklist for hairstylists. It shows her exact character and how terrible of a person she truly is deep down. I have been dealing with a lot in my life and even though she messed up I was still taking hours of my day to make it right for her and make sure she got the money she earned. But all I got for it was a slap in the face and abusive toxic harassment on social media platforms. If you go to Muse Salon, AVOID NALANI at all costs. She doesn't deserve your support. Thank you for reading and I wish you all happiness. I also want to mention something, which I held onto but did vent to a few people. Nalani used 2 different slurs MULTIPLE TIMES during our hair session. The Anti-LGBTQIA slur (F word) and the R word. She made fun of her own daughter saying and I quote "my daughter always tells me to stop using those words but I AM THE adult and she is the child. I can say what I want. It's how we were raised." I vented to my best friend who is gay and me being an LGBTQIA alli, we were disgusted and decided to just keep it to ourselves. After the recent incidents I have decided that I was in the wrong for even letting her finish my hair cut, let alone not tell her about herself right then and there and I am ashamed of myself for not speaking up sooner.

I saw Nalani today for a Brazilian blowout and a haircut. When I came in, my hair was a disaster…read more It had been much more than a year since my last haircut, plus I have naturally very thin, fine hair, so I looked horrible. I left with hair that was soft and didn't look as shaggy. Not only that, Nalani gave me some ideas for what I could do to help my hair look better. As she was working on my hair, Nalani asked me if I had previously had curly hair, which I had. In the past years though, it has just been frizzy. I've never had a stylist notice that. She talked to me about how I could make it curly again. I thought it was great that she took the time to help give me an education. She really met me where I was at and tried to meet my needs with what I was willing to do to rule my hair. Nalani was friendly and professional and very approachable. The system she uses to schedule an appointment was really user friendly. I could make an appointment within the week and I really appreciated that she does appointments on weekends. You get reminder texts, which is nice for people like me who forget. I definitely recommend Nalani. Her prices are in line with virtually every other stylist in the area, $40 for a haircut and $240 for a blowout. It is a lot, but you have to pay people fairly for their time and the products they use.

Sonnie was amazing! She was on time and greeted me with a smile and a relaxed & confident approach…read more She asked questions and was honest about a picture I showed her. She took her time and we chatted away! I love my cut and styling! I made a follow up appointment! Great experience and hair do!

Casey did an amazing job on my hair. It's was damaged by another hair stylist and it's been a real…read morechallenge getting it back to any hope of being healthy again. Casey gave me a deep moisturizing mask and then styled it to perfection. Thanks so much.

Professional, talented and passionate. Salon full of vibes. Would recommend every time again and…read moreagain.

If you are looking for a new salon, this is it! It is so incredibly clean inside and all the…read morehairstylists are so kind and helpful. I highly recommend Tiffany Meyers. She went above and beyond during my service and answered all of my questions during my treatment. My experience with her was amazing! Thank you Tiffany!

Had my nails done and love the outcome! Had long acrylics removed and basic mani and pedi completed…read more($100 for both!) with Brandi. She is an absolute delight and took great care in every step of the process. Very high quality work! Shop is cute with lots of clothing boutique extras and a very friendly staff!

The owner Deanne was awesome. She did a brow tint, and when I mentioned that I had trimmed my own…read morehair, she took me aside and investigated. Lol took care of all my mistakes on the fly. She's awesome.

I've been looking for a place relatively close to home where I can get my nails done, and I was…read morehappy with Shear Joy. I made my appointment online in the evening for early the next afternoon, which worked great without any issues. My appointment was with Erin, the owner of this little salon. Erin is uniquely licensed to do hair, nails, and esthetics. Spending a few hours with Erin was an absolute pleasure and she did a great job on my nails! I will definitely return.

I went as a walk-in (after being stood-up by my hairdresser) and received excellent service. There…read morewas a short wait until I could have my hair done, so Erin asked if I wanted anything done by their Aesthetician. Diane dyed my eyebrows and eyelashes. Such a relaxing environment! I'm going back for a facial. Erin put in full highlights and lowlights then cut my hair. Cute cut. Very friendly and comfortable. Not glitzy or snobby. Didn't smell like chemicals.

They have so many amazing and talented hairdressers, nail techs and permanent makeup artists! Many…read moresay they are taking new clients!

Well I have to say I am very sad to leave this review as a local yelpie. Karla Plata is amazing at…read moreher job. I loved my time as a blonde I never in my life thought I would ever be brave and trust someone with my hair like I did her. The reason why I leave this 1 star is because as amazing as her work is her customer service is very unprofessional. I made an appointment with her weeks in advance like she asked. On the day of the appointment she texts and apologizes asking if I can come in later because she is running late with a client. I let her know that I was needing to leave by a certain time due to personal reasons. I didn't think to bring them up since they had nothing to do with my hair appointment. To be safe I ask if we can reschedule because I had gone to her 4 previous times and I know she can take a bit longer because after she still would have to prepare my color and clean and all that good stuff which is understandable. She says due to me wanting to reschedule she would let this time slide but next time she would have to charge me a rescheduling fee. I then corrected her and said it was due to her being late and she said that that is how she ran her business and if I didn't like that I could go elsewhere. She also mentioned she didn't know what was going on with me so I shared a bit to see if that would help her understand and that went even more south again pushing me elsewhere due to timeliness. She had mentioned she was all about her customers and delivered quality customer service. The whole time I was wondering where mine was at because every time either it was morning or afternoon appointment she would be running late it was to make a coffee run in the mornings, waking up late, or running late with a customer. I even offered to pay more money just so she could make it on time since i was going through a personal matter. I think she misunderstood thinking I was asking for VIP service or something because she said no matter what income she charged the same. NOOO! I was offering to pay extra in hopes she could agree to make it on time. I understand being self employed but maybe better customer service especially while representing a hair salon that is not yours is still very important. She also mentioned the owner of Hasbrouck House had made her fix someones hair due to a similar reason before this incident with me so I am guessing its not her first time treating customers in this matter. I have now gone to a handful of salons and everyone is scared to touch my hair because every time they test it it is very slimy and fragile. If anyone knows of anyone who can work on my hair like she could please share. This girl can definitely correct the incorrect and make any hair color a reality. Customer service and timeliness are definitely recommended to be worked on. I had asked one final time to make things work and she never replied back. I know her work is flawless but that shouldn't be an excuse to be treated like this or make me feel like it was all my fault.

Tracy did my nails (gel overlay) and they are amazing! She was very thorough and super sweet! A…read morelittle pricey but worth it!

I had my gel-x nails done with Jada, and a pedicure with Emily today! All I can say is wow! My…read morenails and toes have never looked or felt better! The salon is darling, super clean, and just has an amazing, homey, come on in, you are welcome here feel! Both Jada and Emily are just a treasure!

I've always been treated like ROYALTY there by Tooba who styles my hair perfect everytime &…read moreintroduces me to styles color that I may of never considered and I'm always blown away at my transformation! David the owner is very hospitable by asking if you want tea or water or even something off his menu you can enjoy while you wait for your hair to process. I've had an amazing tuna sandwich, a beautiful salad with Spaghetti & homemade meatballs & garlic bread to name a few because of my busy schedule it's convenient to satisfy my hunger. Highly recommended!

90 minutes after my nails were done, they are still wet enough to smudge all over the nail…read more Application too quick and/or too thick. My nails also bubbled a lot. Appreciate that they took me in as a walk in. The nail tech was nice and fun to talk to. Would not recommend unless you are willing to sit around for hours for your nails to dry all the way through. This is an unacceptable manicure in my book. See attached pictures of me easily scratching into my still wet polish. The base coat was Seche Vite base, color- OPI Princess Rule, top coat OPI (not sure which one, but clearly not a quick dry), OPI laquer drying drops. I use this polish and base coat all the time at home and have no issues with prolonged drying time so long as it isn't too thick and a little drying time is allowed per coat (60-90 seconds). I don't understand how this manicure is so bad. Consider using Seche Vite quick dry top coat (can cause wronkles in metallic polishes) or Seche Vite gel effect top coat (great on top of all polished i have tried). OPI's quick dry top coat is also decent. I totally appreciate that I came in at the end of the day as a walk in and appreciate that I was given service with no fuss. I will even admit that I smudged a nail that the tech reapplied for me and I smudged my thumb while paying, but there is no excuse for my other nails to still be prone to gouging and smudging 90 minutes after the manicure. I think the tech may be more comfortable with gel manicures as she said that is what she uses kn her nails- to be fair- you can cure those in minutes. UPDATE- it's been almost 5 hours and the polish is still soft- It is easily dented and scratches off. What a mess- very gummy and bubbly! I was so looking forward to not having to do my nails this week, but it turns out I have to remove this mess and do it myself- plus I'm out $30