Purchased a Volvo and received excellent service from Haley Midlothian. Mena was…read moreKnowledgeable, efficient, answered my questions, and guided me thru the process. Very pleased with the vehicle and the buying experience.

Bought a car, came back for service not once but twice, and guest what? Boy oh boy this place lacks…read moreaccountability and the customer service. Let's call it a misunderstanding which happens but for your team to insult my mother after she has spent her hard earned money. I refuse to sit back and allow the disrespect. I wouldn't recommend this place based on customer service alone! Dustin fee and Desiree Bersano the worst! If you are incompetent then you are incompetent don't get mad be professional and figure out how to help the customer!

I can't believe this place doesn't have more reviews I…read morestopped in on my way back North to NOVA the other day. Their signs about what you get for what price are a little confusing, but other than that they were EXCELLENT! Up here you go for a car wash and they spend about 3 minutes on the inside and you can barely tell they have vacuumed. They did a very thorough job and the end result was really good. I will definitely be stopping anytime I'm down that way now.

The staff is always polite, professional, and courteous. Very approachable if you have any…read morequestions as well.

10/28/21: We took my daughter's car here for the first time to get her state inspection. We…read morescheduled our appointment online & they had plenty of availability unlike a few of their competitors in the area. We got there and were checked in immediately. During the inspection, several maintenance items were suggested to be done. She did it & they were nice enough to give her a few discounts on service. She spent more than she wanted to, but they were nice. The waiting area was spacious & clean. They don't offer complimentary snacks like I'm used to though & they didn't have much to choose from that day in their snack machine. You get kind of hungry waiting hours for car repairs. They need to look into offering snacks. All in all, it was a great visit. I'm sure we will be back.

i can never reach a real person when called the service dept. Also, they do not ever return calls…read more I do not live in New Mexico. I'm less than 1 mile from the dealer.

Traveling back to Michigan, "critical battery, find a safe place to stop" & car stopped completely…read more Had it towed to Richmond Volvo, Sammy gave us a ride to hotel since Service was closed. Next morning Nick in Service diagnosed problem within an hour. Three hours to fix luckily and back on the road. Thank you Richmond Volvo this was Memorial Weekend too!!!

Thank you Keegan and Darryl for making our buying experience smooth and enjoyable! From start to…read morefinish it was wonderful!

Jim Hooker at Whitten Brothers Mazda kindly and efficiently shepherded us through the process of…read moregetting the exact car we wanted. I asked a lot of questions and he promptly answered each one, whether in person, on the phone, or via email, with calmness and patience. He is a true professional who adds a welcomed personal touch. The dealership also made sure my choice of a used car felt like getting a brand new one. My car is beautiful and drives so smoothly - I definitely recommend the dealership.

Whitten Mazda has been "my" dealership for years. I purchased my new CX-5 on Monday; Jeremy and…read moreAlex made the experience very easy and comfortable and Matthew made the contract procedure a breeze. I left the dealership with my new vehicle knowing I made the right decision to continue trusting Whitten Brothers Mazda. Emma W.

Chris came out from BullzEye to replace my windshield! He was very polite and efficient! He was…read moredone in about 45 mins windshield in and calibrated. I would recommend Chris and BullzEye!

Bullzeye has always been amazing! from setting up the appointment to the windshield being replaced…read more Debra and Rodney didn't hesitate to text or call back as soon as they could when I had a question! amazing customer service. Will always recommend them for friends and famiily

I am extremely disappointed with the recent service I received at your Mercedes-Benz location. I…read morewas quoted $8,500 for a repair that should not cost anywhere near that amount--especially considering my vehicle is now shaking so badly that it can't be driven normally. What makes this situation even more frustrating is that I had already authorized and paid $40,000 for a new engine, yet the smaller components that should have been replaced while the engine was out were ignored. These parts cost very little, and I would have gladly paid for them at that time. Instead, I am now facing additional expenses and a vehicle that is not functioning properly.those bad engine mounts was not mentioned to me at all !! This level of service is unacceptable. I expected professionalism, transparency, and quality workmanship from a Mercedes-Benz dealer, and this experience has been the complete opposite. If this issue is not resolved promptly and fairly, I will ensure that my experience is shared publicly, including through well-known influencers, so other customers are aware of the practices taking place at this location. I am requesting immediate attention, a thorough review of the work performed, and a reasonable solution.

Very expensive tire prices... shop for them elsewhere. While driving away after having two tires…read morereplaced, heard a clicking sound from brand new rear passenger tire.... it had a bolt in it!!!! How is this possible? Had to wait while another tire was installed. Disappointing day for sure....

James River Detail is definitely top notch! I reached out to Chad after I stored someone's boxes in…read moremy car and then my vehicle reeked of cigarette smoke. No over the counter remedy could get rid of the stench. Chad provided a deep and thorough detail and my vehicle might even look and smell better than the day I bought it! I'll definitely be coming back to James River Detail in the future and would highly recommend their services. 5/5 without a doubt!

Excellent service, communication, and work. I wanted a simple cab cleaning for my work van and he…read morewent above and beyond and really took on a dirty mess and turned it into something drivable. Very knowledgeable and informative and had flexible scheduling. Will be returning for business and personal vehicle cleaning, 100% for sure.