R&W is great. As soon as I met Harry, he was already trying to figure out what was wrong with my…read morelaptop motherboard. Once he figured it out, we both knew I needed a new one. He ordered it and installed it faster than I expected and the whole thing works like new. The people here are honest no nonsense and reasonable with pricing. I highly recommend this place! I will be returning if needed in the future thanks R&W.

Harry really goes the extra mile to ensure you are happy with his service. My old laptop basically…read morewas not a candidate for repair and I got a refurbished one from Harry. It was a major upgrade and Harry took my old hard drive and put it in my new computer, and EVERYTHING is exactly as before, but with better performance. We did have a battery issue and Harry made sure everything works as promised. Both his service and the hardware he provided is excellent in terms of performance and cost. I highly recommend R&W Computer Service. Harry is now my I.T. department.

The Mentor, Oh. Digital One location is NUMBER ONE !! Thank You Bob! You are a blessing and a…read morevery pleasant man with a good knowledge of a person's system needs and the products that you sell.  I could have purchased a little bit higher quality & newer computer system with a few more options for the same amount of cash online, HOWEVER.... Your knowledge and your ability to communicate with others and your understanding of people's needs were spot on and WELL WORTH the extra small dollar difference! I'd rather spend a few bucks more for GREAT LOCAL SERVICE than to spend less for the cold non-human-contact service online. That's a plus for me. Thank you Bob! I'm loving the DELL SFF desktop with Windows11 PRO system very much! I HIGHLY RECOMMEMD THE QUALITY PRODUCTS AS WELL AS THE HIGH QUALITY STANDARDS & THE SERVICE AT DIGITAL ONE!

I highly reccommend them to anyone. Bob was fantastic. He located the issues with my laptop ( too…read moremany antivirus programs) and fixed it within 2 days. We talked about possible issues and what solutions he could do. He could have told me that I needed a new hard drive and charged me a ton, but he was very honest and was able to fix it and save all my folders on my desktop. He also updated my laptop to Windows 11 for me. He is very easy to talk to and takes his time answering all my questions. Thank you, Bob, for all your help!!!

I'm a very, very satisfied customer. It is very hard to find honest businessmen today. My computer…read morewas diagnosed quickly. The technician actually gave me a suggestion on how I could try to fix it myself before it was discovered the fix was more than originally thought to be. My computer now works like it did when I originally bought it. He did a great job without gouging me out of more money than was required for the fix. If you want someone that is honest and will be upfront with you. I highly recommend this local computer repair store.

My computer had ISSUES . Daniel had to completely wipe my computer but now it's running better than…read morebefore I bought it from Microsoft !!! I will tell anyone to go to him first he's affordable and very knowledgeable!!! This is where everyone should go for computer issues !

If I ever need service again for laptop and/or desktop, Rob - On Point PC Repair will be my go-to…read morebusiness. I brought my computer in where it wouldn't boot. He diagnosed the problem and had several recommendations which I accepted. He had the computer ready the next day. His fee was very reasonable. A professional and friendly individual who takes the time to explain the problem and to ensure you understand his suggestions.

From the owner: Family Owned and Operated Desktop/Laptop Repairs, Micro-soldering and Website Development.read more

Had a problem with pop up ads on my pc. Ad blockers were not working and anti virus software did…read morenot resolve. The micro specialist technician ran reset my browser and updated my Malwarebytes software and resolved the problem, which also allowed my Microsoft updates which had been blocked by the ad worm. Thanks Micro Specialists! Great service! Marty in Mentor Ohio

Paid Terkk $149 to run a diagnostic check on my computer that would no longer recognize new printer…read moreafter working for a week. Was told there was nothing wrong with computer. Replaced new printer which computer would not recognize. Replaced printer with different brand and computer wouldn't recognize. Called printer support line and watched them online find the computer issue in systems dropdown box in less than a half hour. Printer connection was disabled. Once they enabled the issue computer immediately connected. Employee who had my computer for a couple days didn't even own that he made a mistake but tried making excuses. When I paid my bill he had an invoice that I never saw but did get a verification of pymt. When asking to see invoice he couldn't find it making excuses. After asking him to print a new receipt which stated $149 for diagnostic check confirmed I will no longer use them

Purchased a service and tech support program from a big box store, but big box forgot to provide…read moreactual service. After stating my dissatisfaction, big box advised me I should find someone local. Thankfully my search brought me to Terkk's. Shop local folks, Tony and Dave go above and beyond. Hope to have their help for years to come. Chris M.

Matt has been my family's go to for iPhone repairs for over 10 years. He's honest, kind and his…read moreprices are beyond fair.

I just had my screen replaced 2 weeks prior at another company and it was horrible, hints why it's…read morebeing fixed again. A coworker of mine recommended this place and I'm extremely grateful they did. The gentleman in the store was very Knowledgeable and was of great help. He walked me through every step of what he did and what else he could do to improve my phone, how much it would cost and why. The store is extremely clean, smells amazing and is very well stocked. I highly recommend this company for all of your cell phone needs!