Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

R&W is great. As soon as I met Harry, he was already trying to figure out what was wrong with my…read morelaptop motherboard. Once he figured it out, we both knew I needed a new one. He ordered it and installed it faster than I expected and the whole thing works like new. The people here are honest no nonsense and reasonable with pricing. I highly recommend this place! I will be returning if needed in the future thanks R&W.

Very dedicated to fixing your device. Highly recommend R&W. Fixed my Microsoft PC when other shop…read moredeclared it dead and said buy another. They also solved issues with my spare PC I could not figure out. And cost was reasonable to me.

I highly reccommend them to anyone. Bob was fantastic. He located the issues with my laptop ( too…read moremany antivirus programs) and fixed it within 2 days. We talked about possible issues and what solutions he could do. He could have told me that I needed a new hard drive and charged me a ton, but he was very honest and was able to fix it and save all my folders on my desktop. He also updated my laptop to Windows 11 for me. He is very easy to talk to and takes his time answering all my questions. Thank you, Bob, for all your help!!!

I truly appreciated conversing with Bob about my computer needs. I was appreciative and very…read moregrateful that he was honest/sincere regarding providing me with good information and rates. Thank you so much. I will definitely feel good about calling back in the future!!

I'm a very, very satisfied customer. It is very hard to find honest businessmen today. My computer…read morewas diagnosed quickly. The technician actually gave me a suggestion on how I could try to fix it myself before it was discovered the fix was more than originally thought to be. My computer now works like it did when I originally bought it. He did a great job without gouging me out of more money than was required for the fix. If you want someone that is honest and will be upfront with you. I highly recommend this local computer repair store.

My computer had ISSUES . Daniel had to completely wipe my computer but now it's running better than…read morebefore I bought it from Microsoft !!! I will tell anyone to go to him first he's affordable and very knowledgeable!!! This is where everyone should go for computer issues !

If I ever need service again for laptop and/or desktop, Rob - On Point PC Repair will be my go-to…read morebusiness. I brought my computer in where it wouldn't boot. He diagnosed the problem and had several recommendations which I accepted. He had the computer ready the next day. His fee was very reasonable. A professional and friendly individual who takes the time to explain the problem and to ensure you understand his suggestions.

From the owner: Family Owned and Operated Desktop/Laptop Repairs, Micro-soldering and Website Development.read more

Had a problem with pop up ads on my pc. Ad blockers were not working and anti virus software did…read morenot resolve. The micro specialist technician ran reset my browser and updated my Malwarebytes software and resolved the problem, which also allowed my Microsoft updates which had been blocked by the ad worm. Thanks Micro Specialists! Great service! Marty in Mentor Ohio

Paid Terkk $149 to run a diagnostic check on my computer that would no longer recognize new printer…read moreafter working for a week. Was told there was nothing wrong with computer. Replaced new printer which computer would not recognize. Replaced printer with different brand and computer wouldn't recognize. Called printer support line and watched them online find the computer issue in systems dropdown box in less than a half hour. Printer connection was disabled. Once they enabled the issue computer immediately connected. Employee who had my computer for a couple days didn't even own that he made a mistake but tried making excuses. When I paid my bill he had an invoice that I never saw but did get a verification of pymt. When asking to see invoice he couldn't find it making excuses. After asking him to print a new receipt which stated $149 for diagnostic check confirmed I will no longer use them

Purchased a service and tech support program from a big box store, but big box forgot to provide…read moreactual service. After stating my dissatisfaction, big box advised me I should find someone local. Thankfully my search brought me to Terkk's. Shop local folks, Tony and Dave go above and beyond. Hope to have their help for years to come. Chris M.

I just had my screen replaced 2 weeks prior at another company and it was horrible, hints why it's…read morebeing fixed again. A coworker of mine recommended this place and I'm extremely grateful they did. The gentleman in the store was very Knowledgeable and was of great help. He walked me through every step of what he did and what else he could do to improve my phone, how much it would cost and why. The store is extremely clean, smells amazing and is very well stocked. I highly recommend this company for all of your cell phone needs!

In my effort to support local businesses my son's birthday was coming up and he needed a set of…read moreairpods for his birthday. So I did the standard check Amazon check Target check Best buy and I saw on Facebook marketplace that Mentor iPhone repair had at least a dozen sets of open box airpods. The owner of the store, matt, is almost always on site and he was in there doing what he does best which is making broken iPhones whole again. He had a ton of accessories for iPhones to include cases glass covers and we saw the case of airpods. He picked one out for me and it was about $30 less new than what I would have spent at best buy. Matt also has a pretty good selection of iphones, Apple computers, and pretty much anything Apple that you would want much of it is trade-in items. We got home and plugged the airpods up at first I thought were these used but they were absolutely not used they were brand new just happened to be open box. So try to shop local he is one of the best in Mentor.

Would not recommend this company. Quick look at my PC and declared it dead charged 29.00 plus tax,…read moreIt was repaired quickly by another pc company in mentor on Jackson St along with my spare that had issues for not much more cost. Highly recommend R&W.

Great service and quality work. Anthony was very attentive and knowledgeable. Good local business…read more Would recommend