Matt is an awesome and friendly guy. I took my week-old Ford Escape to a friend's farm and let it…read morebake in the 95-degree sun under a well-water sprinkler for a couple hours and got TERRIBLE hard water spots. He did an amazing job getting them out and applied a paint sealant so my idiot-self won't have to worry about country sprinklers too much for the rest of the summer. He did a really nice job and finished an hour earlier than he predicted! I saw a few leftover spots and he jumped right back up and redid the windshield for me right then and there. Thank you Matt, you earned two loyal customers today! Quality/personal service, fair prices, supporting a small business owned by a nice dude - what more could you ask for?

I was referred to SCA by a friend and was given a description of the various products they use. I…read moremade my appointment and there was no upselling for a more expensive product. My car was finished in 6 hours and I have already had a number of friends and neighbors ask me if I bought a new car!

I was late night searching for a reputable business for a project I was needing done…read more Yelp sent me to the AI of "fill in the blanks for what you need." Within 30 seconds the owner started sending several messages at 3 in the morning. When I said that I too did not have a water source (as im living in an apartment at the moment and the only review was about) and respectfully declined.. the OWNER immediately started lashing out. EXTREMELY unprofessional. If you're looking for quality work and professionalism, look elsewhere. I wouldn't even want this person around me if they'd lash out so easily over an automated request from yelp.

From the owner: Pristine Valley Pressure Washing LLC tackles both your home and auto exterior cleaning needs. From…read moredriveways and decks to cars and trucks, our pressure washing services remove dirt, grime, and stains, leaving your property and vehicles end result with a satisfaction.

Called AAA because my car wouldn't start and a technician from Bob's Auto Repair came to my rescue!…read moreHe got my car started within 30 seconds (making me feel a little silly!), was very friendly, and took the time to explain what he thought was going on. Something was wrong with my starter, which I had never heard of, so he popped the hood to show me. Even though he did not know where the starter was in the make and model of my car he helped me look for it and explained what it did. I think car repair companies get a lot of negative reviews on Yelp because, frankly, repairing cars is expensive and it's easy to feel crummy! Don't let the less than perfect score on Yelp deter you, it seemed to me that the workers of Bob's Auto Repair are honest and considerate.

I submitted a towing request through AAA, and Donovan was on the scene in EIGHT MINUTES. I was…read moreexpecting to wait at least an hour! I am still stunned.

Al was a very kind individual that did great work replacing the windshield on my wife's SUV. You…read morecan tell he takes pride in doing an excellent job.

Went out of his way to source a salvage quarter window and installed it with real expertise. I…read morereally appreciate his skill, friendly service and reasonable cost. Definitely recommended.

Worst service I've ever experienced, not to mention shoddy workmanship. Simple windshield…read morereplacement for a Honda sedan, had to be performed in the shop because it had to be re-calibrated after install. First appointment I was blown off by the tech doing the work. Waited at the shop for over 30 minutes before getting notice that he decided to return to Portland. I had this appointment scheduled weeks in advance due to my busy schedule. Technician #2 replaced the windshield but used wrong clips, broke mirror cover, and other clips broke because they were defective and was left with a very noisy ride. Windshield continuously popped and creaked once I got on the road. Thought the adhesive needed time to cure but problem didn't go away. Before all of this, the vehicle was very quiet, all you could hear was the normal road noise. I called back, had to go through warranty services now, was assigned Pablo. We had to do a ride along to confirm noises were from windshield before we could schedule another appointment to have it 'fixed'. He was deafer than a doornail and couldn't hear anything but did confirm the broken mirror cover. He said he'd order one from factory and call me when that came in to get the windshield reinstalled. Weeks went by with no communication and when I called in, they said the claim was closed, said windshield was fine and there were no issues. I called BS on that and asked to speak with regional manager, Coral, who refuses to answer her phone, let alone return a call. She needs to be fired along with Pablo. I was sent Jr. manager Jeremy, who was very eager to win back my business. After yet another ride along he confirmed the noises, actually ordered the mirror cover (which had the broken clips still inside them). He also observed the shoddy install with the wrong clips, replacing them and other ones that had broken. He performed a bunch of other tests to make sure it was sealed properly, which it was. The ride home was quiet.....at least for ten miles. The noise returned and I recorded the audio. I contacted Jeremy, explained the noise was back and sent him the audio clip. He said he could faintly hear the popping and would like to schedule yet another appointment to confirm and reinstall the windshield. I have a long message history of Jeremy promising to finally do a mobile visit to my place of work to reinstall the windshield and clips so I didn't have to waste even more time at the shop. He said he'd even bring a spare windshield just in case he broke the one on there when we pulled it off. Two days before the appointment he directed me to go to the local Honda dealership to see if they could tell me where the noise was coming from and if this was a known issue with the vehicle. I thought this was strange but called the dealership nonetheless but was told they'd charge $185/hr. for any diagnosis performed. They also informed me that there was nothing special or particularly unusual about replacing these kinds of windshields. I called Jeremy back, informed him that unless they were paying for this service, it wasn't going to happen. Later that day I received a standard message from his company that the warranty repair was complete and there were no issues with the original install. He no longer took my calls or responded to my messages. Calls to Coral remain unanswered an nobody is being accountable for this horrible install. As of now, I'm left with a ruined vehicle in that the windshield constantly makes popping/creaking noises, which will only get remedied once they reinstall the windshield properly with all the correct fasteners. Can't tell you how pissed off I am. DO NOT EVER USE THIS COMPANY!!!! I've had 5 windshields replaced and I've NEVER had ANY issues with them. Zero noise, zero defects, nothing!!! I've asked for a refund and will be pursuing legal action on this. By far the worst customer service in standing by your company's product and services. Never been lied to my face like this before, then they double-down. Bunch of crooks, hope they go out of business. If you're an auto-body shop that uses these clowns, know that they're tarnishing YOUR reputation as well. You need to find someone else to contract with before it's too late!!!! Original install took place mid-January and now it's end of May and there is no resolution in sight.

Just because the insurance company makes it easy to use safelite, you don't have to use it! Shop…read morearound. It took me like 15 min to find wuality work elsewhere. The customer service goes a long way, and this place is lacking that. What the heck happened to being polite. How is it that these gals behind the desk can have so much negative attitude. I'm over rudeness, I'll go to a shop out of town to be treated with respect. Like, it takes nothing to be nice. The one gal was polite, but the one sitting at the desks attitude just trumped even the nice gals niceness.

There's so much to say about these guys. Amazing work, yes. Customer Experience and Customer…read moreEngagement is phenomenal. The Quality of work is freaking Amazing. Once you walk in here you'll feel confident and comfortable about your decision to come here. Their knowledge is something else as well! And they treat you so kindly and well here too. You'll end up leaving here wanting to do more service with them as well. Come see it for yourself!

I've been coming here for over 15 years. I started with my personal vehicles and now bring them…read moreall of my work vehicles. Stan and Alexia have been accommodating and the work has always turned out great.

Ryan and his crew did an exceptional job on my 14' Sierra. Being an all black truck I needed…read moresomeone I could trust to get the paint corrected and protected. They got it polished up past expectations and coated with a 2 year protective coating. The best part was Ryan being open enough to have me over to share his knowledge on the whole process and how to maintain/wash the truck the safe way. I love washing my cars and have done so for years the wrong way but now thanks to Finishing Touch I have the tools to do it correctly. Would highly recommend and I will be a repeat customer.

Great detail job on my full size passenger van (Nissan NV). The black paint came out looking like…read morenew (it had many scuffs and blemishes), and the interior was shiny and clean too. They even gave me a ride to Safeway and back. Great service.