Right from the start, working with the folks at the Cellar Door Company was a pleasure. They were professional from beginning to end. Carolyn is friendly, efficient and always returned my calls immediately. Gregs's expertise with products and installations proved invaluable. Greg's assistance and guidance really helped in making the best decision for us and our situation. We discussed what options were available and best suited our needs and budget.  We had an undesirable, complex problem - an old, collapsing bulkhead, hidden under a "trap door" of an old deck. We weren't sure if we should have a new bulkhead installed, in a different location, have an egress window, in a different location,  (options which would allow us to have a deck without the bulkhead underneath) or replace the existing bulkhead and have a patio. The issue with the last approach is that there was a drop after the deck was removed.  Greg worked with our landscaper to install the new bulkhead such that the landscaper could backfill the area for the porch.  Greg and Mike did an outstanding job removing our old bulkhead and installing a new one. They are skilled, meticulous and extremely polite. They treated our home like it was their own and the quality and care for my house was second to none Their concern and care for the customer really shows through in a true and genuine manner. They "go the extra mile".  I highly recommend this company. read more

If anything I can get out of my bad experience is to keep any other future customers to stay away from this company and go elsewhere. Owner does not back his workers work. Work done made issue worse. Owner very disrespectful. He never took out a permit took full advantage of a single woman. Took the money and ran. Several projects not completed. read more

I contacted Cellar Door Company in October 2019 because I was having water come into by basement through the bulkhead. I told them I thought it was coming in through the concrete. They came out and seemed very sure that a new bulkhead door would fix the problem and they just happened to have one left in that size that they could install right away. I figured they're the experts (my mistake!) so I agreed. Next big rain storm that came along, got more water in the basement so the beautiful new door I just paid for was no help at all. After a week or 2 I got them to come out again and they sealed the concrete. Next big rain storm that came along (tell me if you've heard this before) guess what? More water in the basement. So this time they said they would raise the doors by adding more cinder blocks. Oh but to do that they had to replace the stairs because they would no longer be up to code. Another $1700! By now it's January 2020. Well most of 2020 was a pretty dry year weather wise. With the lack of rain my basement stayed dry. Well until the first real heavy storm in November and the exact same old problems came back. I emailed the Cellar Door Company with pictures and a summary description and crickets. No answer. Same thing happened with the next big storm in December. Same no answer again when I emailed them. It's been over a year, I spent close to $5000 and I still have the same problems. Needless to say, avoid this company. read more

We just had a bulkhead put in yesterday and we could not be happier with this company! They were fast, friendly, and efficient! They said it would take 3 days tops and they completed 95% in a day. Final touches are today. This company also pulled the permit for us which saves you the headache. I feel much more at ease about finishing our basement and having a bedroom down there knowing we have an escape if need be. Thank you so much! Pictures to follow :) read more