Im a Vietnam Veteran and taking care of a WW2, Korean War Vet. When he suffered falls his Son and…read moreI explored several Senior Living homes. We immediately fell in love with WellQuest. The Staff there has been excellent in caring for the tenants. It is extremely clean and a pristine environment. There are daily activities for the tenants and a Veterans Club and recognition of our Vets. The dining room is large and lots of menu choices. The staff is professional and caring. I see my 100 year old and the tenants daily! I would grade this facility with A+. I recommend it without reservation.

I am really saddened that I have to leave a negative review. I used to think this place was great…read moreand my parents enjoyed it. However, the management has gone downhill. Elena the Director has been no help with my concerns. After talking with many staff members it sounds that my annoyance with management is felt across the board. Please do better WellQuest. We need strong leadership.

It is always so loud and busy and HOT. With the "AC" on blast, it is still 80°+ in the room. You'd…read morethink they can regulate airflow and temperature for a rehab center a little better. They had a fan in my grandma's room the night before. They took it and gave it to someone else. When asked why they took it they said my "grandma didn't say she needed it." We requested another one and they had to scramble to find another one. I think they stole it from someone too. My grandma got cuts on her arm and they never informed us. They don't know what "happened." She had a roommate that FELL off the bed and no family was notified either. Roommate had to go back to the hospital. Looks like this place is holding on to the bare minimum.

The care was AWFUL! They did not answer phones or my mom's buzzer to her room and she could not…read morebreathe, even after being paged by receptionist they still didn't go to room. I had to hang up and call back and receptionist left her station to track down a nurse to go to her room. They stated she was bathed but she smelled and her hair was greasy they never washed it and she was there for a month, quality of care TERRIBLE! She is in hospital 1 day after release with fluid in her lungs and a severe UTI again! My mom WILL NEVER return there if ever she should need to.

Our Mom was a resident of the Meadows for nearly 8 years. During her stay she became friends with…read moreevery member of the staff that took care of her. Mom was a very social person who loved to share her life stories and was interested in others as well. Not only was the care exceptional but personable as well. The Meadows soon became like family to us and we were grateful for the care and attention she received. Mom passed away May 31st 2025 ..but we know she made an impact on the staff as it was evident in their tears. THANK YOU for all you did . We will be forever grateful GOD BLESS Steve and Roberta Martinez

So they raised rates 700$ in the 2 years my dad has lived there but haven't improved services, just…read morethe remodel. Now I am informed it will be another 1,100+ a month for his care which is basic as they don't shower him or dress him. At one point we paid extra for that but they didn't do it so we took it off. They have about 3 employees who haven't left. My dad complains about the food so we have to grocery shop. The nerve to up your price by almost 2,000 a month in 2 years is ridiculous. He takes care of himself outside of laundry and meds. We only stayed there because the prices were low. We were on the fence about leaving but you made the choice for us. ROBBERY!!!

I was pleasantly surprised. My son told me about this place. I checked it out; what I found was…read morecalm, lovely areas to meet others or enjoy the sun. No regimental behavior. Services that you ask for not what is defined for you. I have a cottage; I enjoy the space , the quite surrounding, roses and trees, a front porch that is my own and the freedom to arrange the interior to suit my needs. If anyone is seeking a place that provides these amenities, Ivy Park is the place. William Cleveland Retiree and Artist

the staff is very kind and friendly and I love how they break up into smaller groups to give more…read moreattention to their residents

This senior living is beautiful!! Poppy was my grandmothers favorite caregiver she always showed…read moreher love and compassion. I dined in a few times and door was delicious! Over all this is a great place to be .

Pity the management and staff had a complete turnover. They used to be really good. Now they are…read moreindifferent. If you are in pretty good health, it's quite a pleasant place. But one your health begins to fail, you discover that services you need are extremely costly. $750 a month to be escorted to the dining room. If you need your blood pressure taken for a medicine, that's $800 a month. Need assistance to get dressed, shower, take meds, or pretty much anything, that's all extra. This why so many people leave Carlton as their need for assistance grows.

Extremely accommodating. Have had some unexpected health developments since arriving a couple…read moremonths ago. Staff has been walking us through these with smiles, sensitivity to concerns, could no have asked for more. Dining hall menus and service also tops. Some people are quick to criticize. Having been exposed to community food service on a corporate level most of my adult life I have never had the variety of food choices, the caring service, and the cheerful setting as is a daily experience at the Elk Grove Carlton. Staff support is very good. Would have been helpful to have a day for orientation by the entire staff. Individually, we've met most of the staff. However, in some cases still not certain who to contact when there's a need. Bottom line, given the aches, pains, and needs associated with advancing age, we are pleased with the accommodations and the care received. Walter T

This is rating is for Caregiver Linda Archie!!!!! It's been a year since came to take of my…read moresister!! She's very attentive to Annie's needs, her compassion, encouragment, patience and interactions with her is like mother and daughter. If it were left up to Annie, she would be here 7 days a week! As for my husband and I, her professionalism and work ethics are beyond our expectations. I can't recommend her to anyone because Annie would put me in the dog house!!! Thanks Linda! You've been a breath of fresh air coming into our family! The Newsomes Elk Grove, CA

(Note: I see multiple offices listed for this agency; I chose the Elk Grove location because that's…read morethe office I believe we were dealing with.) We used this agency for much of 2022 to care for our ailing parents in the Sacramento area, and I have very mixed feelings about them. On the one hand, we had a number of different caregivers from Golden Years and one of them stood far above the rest, so we requested her exclusively and were never disappointed by her excellent care. However, dealing with their business office left a very bitter taste in my mouth.. I could have overlooked the multiple billing errors (including duplicate invoices) if their office had been responsive in correcting them, but emails to their office simply went unanswered, and I had to resort to sending letters via registered mail. (Thus, "unpaid" but erroneous bills piled up and GY started charging us usuriously high interest rates on the "unpaid" amounts.. I'm talking 122%) I also was not pleased when a key contractual obligation was not only ignored (as were multiple requests that they honor their contract) but once they finally replied, they blamed *us* for the problem that they caused. Caregiver scheduling was also a big issue. We were supposed to do all scheduling through the GY office, but they were not at all reliable and we wound up having to schedule directly with our caregiver. (This was against their rules, but the caregiver acknowledged the challenges dealing with the GY office, and told us that she had the same problems with them.) If our excellent caregiver had not left GY's employ, we probably would have continued to suffer their billing errors and obnoxious unresponsiveness, but while we were sad to see the caregiver go, we were not at all unhappy to be done with Golden Years. (They did eventually condescend to reply to us and offered a small token reduction in our charges as an apology for their failures). If we were in a position where we needed in-home care services again, I would absolutely not choose Golden Years.

My father spent his last few years at Perpetual Manor and loved being there. The home and grounds…read moreare beautiful. As he transitioned from independent living to hospice as his health declined, they were very accommodating, making changes and adding services as he needed. Angel and Gary were truly and angels. When he passed on we were thankful it was in such capable, kind hands. Deborah C.

The care my Mother received at Perpetual Manor was nothing short of OUTSTANDING. My Mom left the…read morehospital and went to Perpetual Manor for round the clock care. I can't think of a more better place my Mom could have gone to. I wished she was strong enough to have enjoyed the beautiful and peaceful garden/patios surrounding the home. She would have thought her Family found a piece of heaven right here on earth. The excellent medical attention that Angel & Gary (owner of home) gave was a true blessing for my Mom and our Family. You hear of stories of Angels living amoung us and I truly believe they were sent to take care of my Mom. Thank you Perpetual Manor from the bottom of my heart for the compassionate care my Mom received from you both. Mary Jane

My papa is living with dementia, has received the most compassionate and best care here. The staff…read moretreat him with patience, respect, and genuine kindness every single day & it's hard for us to do at our home for him. They take the time to really understand what makes him different from others, keep him safe, and make sure he feels comfortable. The environment is warm, clean, and welcoming & he lovvvvvvvvves the food, and we always know he is in good hands. If I ever have questions I can call Beatris she always answers! As a nurse myself we were hesitant to place him but we are truly grateful for the level of care he receives, definitely gives us peace of mind knowing he is supported and cared for with such love

I wish I could give zero stars. Beatrice Senior Home Care is completely unreliable and…read moreunprofessional. What's even more frustrating is the flood of fake 5-star reviews from Beatrice's friends all over Google trying to cover up how bad the service really is. It's dishonest and misleading. Don't trust the hype--if you care about your loved ones, look elsewhere. Also, the review before me from Emran is a fake review. lmao look..