If you are considering placing a loved one at Greenhaven Estates, I strongly encourage you to…read moreresearch the facility carefully and consider all available information before making a decision. According to publicly reported court records and news coverage, the facility was previously involved in a wrongful-death lawsuit involving a 100-year-old resident who wandered outside from memory care and later died from hypothermia. A Sacramento jury reportedly awarded significant damages to the resident's family. Information about that case is publicly available and worth reviewing when evaluating the facility. Separately, my family had our own experience with the facility while my aunt lived there for nearly two years. During that time, we personally observed several issues that concerned us. At one point my aunt experienced a fall in her apartment and, based on what she and our family were told, she remained on the floor for several hours before assistance arrived. Afterward, there was still visible blood on the flooring that, from what we could see, had not been properly cleaned. Two months ago my aunt suffered a stroke and had to be transferred to a higher-level care facility. Her partner still lived in their two-bedroom apartment, so rent continued to be paid while we worked through the transition. When family members returned later to collect my aunt's belongings, we found that the bathroom had not been cleaned since she left. There was still waste in the toilet that appeared to have been there for an extended period of time. Seeing that condition was very upsetting for our family. There were also communication issues with administration regarding the required 30-day move-out notice. My father was initially told by a staff member that the notice had already been handled, but later the acting administrator told him it still needed to be submitted in writing. This created confusion and additional stress during an already difficult time for our family. While we were at the facility removing my aunt's belongings, we had an uncomfortable interaction with a staff member. The tone of the interaction was confrontational, and during the exchange I was called a derogatory slur referencing my sexual orientation. That experience was extremely upsetting and not what anyone expects when dealing with a facility responsible for caring for elderly residents. Throughout the remainder of the time we were there, several staff members came by repeatedly while we were moving items, which made the situation feel tense and uncomfortable. Based on these experiences, our family ultimately decided to move our loved one to a different facility where she could receive the level of care she needs. Every family's experience may be different, but ours raised serious concerns about cleanliness, communication, and professionalism. For that reason, we are also submitting our concerns to the appropriate California oversight agencies so they can review the situation. Choosing a care facility for a loved one is an important decision. I strongly recommend visiting facilities multiple times, asking detailed questions, and reviewing public records before making a choice.

The place has potential but due to poor management it is lacking some basic amenities for quality…read morecare of seniors. They din't have any transport to make outings. If you are a vegetarian or diabetic you are out of luck. There is no exercise program or crafts. The apartments are roomy and staff is friendly but overworked, i am sorry to say to report this but I think people should know the reality behind the glossy brochure. I will be the first to change this review if they can show improvement in the items mentioned.

My mother-in-law moved to Revere Court from another memory care facility. Revere Court provided…read moreexcellent care in all the ways. The staff are kind and compassionate and attentive. Management frequently checking in to make sure things were going well and they were always available. Always. They collaborated with us every step of the way to ensure the best care. Their concern was not only for my mother-in-law, but her family. The property is beautiful with four individual cottages that provide a home like atmosphere. Plenty of outdoor space secure for people to walk around in. The activities very well coordinated and a great variety! Revere Court exemplifies a true commitment to the care of these fragile people and provides a warm, loving, safe, supportive and cery positive environment. The staff are outstanding and the longevity of their employees speaks volumes. Marina, Nicole, Casey, Paul, Dale, Amisha, Avtar, Suada thank you for all you do and will do and we will never forget you!

Revere Court is an excellent facility. Our experience was amazing from the initial meeting with…read moreCasey to the meeting with Corey. We walked in and felt at home. We signed mom up for the Adult Day Club, which she thrived in... We had a vacation planned and took advantage of the "Respite" care. Mom truly enjoyed herself. She was well taken care of . If you are looking for a place for your loved one I highly recommend Revere Court

My mom moved here last year. Looked at some of the bigger places but I am so glad we chose…read moreWaterleaf! Family owned, very low staff turnover, very clean, reasonably priced and great neighborhood. My mom has a private room with a private bathroom and patio. The residents are great and so is the staff. The activities are good too: ceramics, flower arrangement, live music weekly, games, daily exercise, and more. My mom is always clean, well cared for, socially stimulated, and treated great.

This place is amazing!! I have worked in several nursing homes. And this one is top notch. The…read morestaff is friendly and kind. They really care for the residents. There is no strong urine smell when walking in. The residents are always busy. My mother in law has dementia and this disease makes her upset and anxious along with being verbally aggressive. With all that said the staff has a lot of patience for her. It's a very clean facility and we are very happy with the care.

My wonderful mom is 92 years old and has Alzheimer's. She has been a resident at The Meadows at…read moreCountry Place for six years and has received excellent and compassionate care throughout those six years. As her condition has shifted and worsened, the care has adjusted and continued at the same high level. The owner, Rangi Giner, an active and on-site owner, treats her employees and all residents like family. And I've observed nothing but respect, kindness and patience for my mom and the other residents in all my visits throughout the years. There is very little staff turnover. So it's been easy to develop relationships with those caring for Mom. And it's easy to see how consistency in staffing has translated into consistency of care. I have felt like Rangi and her staff have not just been looking out for Mom's welfare, but mine, too, during these challenging six years. They do the basics well. They keep the place very clean. They get the residents up and groomed, out and about, and moving. They provide good, basic and well-balanced meals. There is music and activities. And they keep me informed with any changes in Mom's behavior and health. They do the intangibles well. They treat each resident as an important individual, so they adjust care and food and schedule, etc, based on each resident's needs. The staff always have smiles on their faces -- always. They have cheerful voices. There is kindness in the air. And it's pretty remarkable that it has been consistent for six years. The staff works together, helping each other, so things don't fall through the cracks. Perfect? No. There is no perfect. Just compassionate people working hard and doing their best. I feel very fortunate that I chose The Meadows for my mom's care and well-being. It's a special place.

I can't say enough wonderful things about The Meadows at Country Place. After a heartbreaking…read moreexperience at a facility that lacked proper memory care training, we were incredibly fortunate to find this community. My parents have now been here for three years, and we are constantly amazed at the level of care, compassion, patience and professionalism shown by every staff member. The caregivers are well-trained and genuinely kind, and it shows in how safe, happy, and thriving my parents are. The activities and entertainment are thoughtful and fun, and the long-term staff retention says everything about how this place is run. Our doctor once called Ranji and her team "dementia whisperers"--and he was absolutely right. The Meadows is a rare gem and we are grateful for them everyday.

Greenhaven Place is an excellent choice for assisted living for your loved one. My grandmother…read morelived here and very well taken care of. We came from another facility that was horrid and this facility made the move as smooth as possible. The caregivers actually care about residents and were immensely helpful and getting my grandmother acclimated and caring for her like family when she became ill. The nurse Yvonne, was particularly helpful in navigating the healthcare system and what was truly best for my grandmother. My family and I were very pleased with how the family was taken care of and other residents seemed genuinely happy. Prices are comparable, if not better than the local area.

I have toured all of Toni's care homes in the Greenhaven area and they are all equally beautiful,…read moreclean and well maintained. She is very knowledgeable and was able to answer all of the questions I had. When I visited this location the staff was doing a brunch party for the residents and you can tell how happy and well taken care of the residents are.

Toni is very involved in making sure the residents are cared for and so far have been pleased with…read morethe care provided to my parent. The care is obviously not going to be detailed as a dedicated family member could provide, but the home provides care in a safe and clean living space 24/7 that I could not provide. My relative was cared for in another one of Toni's homes and her family was happy with the care, so I did feel more comfortable knowing this. It was a difficult decision to make for myself and for my parent, but at this time I have no regrets.

I'm not at this particular home they own 26 homes plus in Sacramento The one home that I've been at…read morethe food is not what they say it is there is absolutely no activities in the 2 and 1/2 years I've been in these homes they transferred me six different times The very first home I was at they lost my false teeth my birth certificate my ID it took them almost two and a half years to get my ID and now they refuse to do anything about my fault teeth in that time of lost more than 130 lb due to malnutrition this is one company you do not want to send your loved ones to Make sure you do your due diligence it's very important these people hear a violate your rights left and right they don't care Don't say I warned you

Because of this care home, my Father, a Vietnam Veteran fell out of his bed in the middle of the…read morenight because the bed did not have sufficient safety railing. As a result of my Father's fall out of bed, he had hip surgery. After surgery and during rehabilitation, Sutter General nurses visited my Father at Love and Serenity and observed issues such as the care home not moving my Father enough to avoid bed sores, tying my Dad to his wheelchair so he does not slide out of his wheelchair, leaving my Dad in bed for extended periods, and providing no daily physical activities. I then filled a complaint with CA Social Services Licensing. With that said, Love and Serenity's owners now want to increase my Father's rent by about $800, which is more than my Dad makes in retirement and social security. This is especially devastating during these unique times with Corona Virus in which other care homes will be challenged with accepting new clients.

Skilled nursing. CNA Chantal, Nurse Shane, Lee the PT and the rest of the staff provided great…read morecare my father. They have a beautiful patio with a waterfall for patients and families to enjoy.

This place is great! My dad was in the hospital and had to go to a care home until he could go to…read morea rehabilitation facility. He went to a different care center in Sacramento and it was absolutely terrible. He left and we came here. ACC is clean, staff is attentive and pleasant, and the food was good. I cannot say enough good things about them. It was nice to walk around the building to get a little exercise while visiting. Look no further for a place for your loved one or yourself.

I would NOT recommend this place for a loved one. We had to put my MIL here and she quickly…read moredeclined and eventually passed away less than one year. She quickly lost 20 pounds of her small 115 pound frame. She also acquired a bed sore in this facility which she never had prior to entering here. My concern was her bedsore and extreme weight loss in this facility that nobody seemed too concerned about or even barely addressed until my fiancé brought it up. When they finally held a meeting about it and when my fiancé expressed his concern, the doctor of this facility was rude and uncaring and tried cutting him off not allowing him to speak. No compassion whatsoever on his part. There were a few great staff members that were kind hearted which we appreciated. In general though we got a sense that the staff just did not care. Maybe overwhelmed due to being understaffed and underpaid. When my MIL passed away and he came in to view her body he was horrified to see her mouth was left wide open. He has that image permanently sketched in his mind forever...he had nightmares of her suffering and gasping for air prior to dying. Most nursing homes will take the effort to make a deceased loved one look presentable to the family before calling them in. (It takes 2 secs to close their mouth using rolled towels) Just goes to show their lack of compassion towards family members and total lack of respect or dignity for a deceased resident. We were called soon after her body was taken away from the mortuary and were just handed her belonging in garbage bags. Her plant was not returned to us and they could not initially locate it. He had to tell them it was just there when he saw her that morning. Just struck us as odd that they removed it from her room once she passed away and never offered it back to us. Our deepest regret was sending her to this facility.

I had a Skype call scheduled for today with the ACC Greenzone at 10 AM and was on Skype prior to…read morethe appointment and waited for 30 minutes online. While waiting I've called the Green Zone nonstop and there was absolutely not one live person after pressing any option there is to press. With no further option, I've called the Yellow zone multiple times hanging up after being promised that the Green Zone will call me now. 50 minutes in and absolutely no calls from the Green Zone. I've also been told by my family members who have visited in person that the nurses are rude there. Prior to the Pandemic when I visited in person I've also noticed that the workers there are rude and incompetent. My grandmother was served diabetic drinks when she is not even diabetic, I had to tell them to change it and make note of that. Dear management you need to start managing.