I wouldn't advise anyone to come here. They're trying to run a doctor's office rather than an…read moreurgent care out of this place. I got here 12:16 and checked in on the computer. During check in you have to pay upfront. AFTER you pay you're given an appointment time - mine was 4:25pm. I checked with the receptionist if that sounds right and she said yes. She said I should come back at 4:25 pm as that's the time given ... this is after I already paid. I return BEFORE 4:25 there's a much longer line. People are going in before me. Would I come back here? Nope Requesting a refund is impossible too They do not care about your health and there is no proper behavior from the staff.

Expect rude employees , horrible long wait times and total incompetence from this location . I…read morewould give them zero stars if possible . Just go to any other place if you want quality medical service

I had sinus pain and congestion with on/off clogged ears I couldn't shake off for weeks…read more It took a turn on Easter Sunday, with swollen lymph nodes in my neck that hurt and felt like walnuts under my skin. Miserable, I found City MD open! Hooray! Staff was professional and polite. I saw a PA within 15 minutes. After examining me and asking pertinent questions, she ordered 2 prescriptions for me and gave me clear instructions about home care. There's a CVS basically next door where I got my scripts filled and purchased the other things suggested by the PA. I was grateful they were open on the holiday, and impressed with the care I received. Great stuff.

Very disappointing experience. The front desk staff was nice, but the doctor was not helpful or…read morewelcoming. I explained my injury twice, yet he initially said there was nothing he could do and didn't even want to examine my injury. I had to insist that he take a look. Once the nurse told him it was a work-related injury, his entire demeanor changed. Suddenly, he wanted me to see an orthopedic doctor and come back every 3 days. He refused to give me a referral and instead wanted the front desk to make the appointment for me. He also wouldn't allow me to choose an orthopedic doctor from their referrals. I left feeling very confused and uncomfortable about the whole experience. It felt like the treatment changed once they found out it was a workers' compensation case. Unfortunately, I would not recommend this urgent care.

OMG WHAT A SH*T SHOW! The service is terrible across both the Hewlett and Cedarhurst location. I…read morewent to the hewlett location for a workers comp injury and was advised that the X-ray tech would be in between 6:30pm and 7pm. After waiting until 7:30pm, I was told that I would have to go to the cedarhurst location for X-rays. . I mean talk about incompetency. I was seen by the provider who couldn't tell me anything unless X-rays are done so why waste my time seeing me ??? To transfer me to another location ? Nevertheless, I went to the cedarhurst location and the front desk staff was clueless as to why I was there ‍. I stood and explained why I was there and they decided (?) to see me. While waiting in the waiting room, at exactly 7:40pm, the front desk turn off the lights in their area and the tv in the waiting room because they were not accepting anymore patients . It gets better at 8pm, all the front desk staff was gone while there were atleast 3 other patients waiting in the waiting room. My mind was blown. Literally! I am not sure whose doing the hiring process or what they are trying to achieve but it's sure not patient satisfaction. Who manages these office ?! I manage a dermatology practice and if this is how my staff was, I would've been fired by now.

Please know - I hesitated to write this. Here it is --- If you do no want to be treated rude,…read moredisrespectful and rushed out the door AVOID AVOID AVOID this place. People shouldn't join healthcare if you don't want to deal with people. Just so the front desk lady can identify me - I arrived at 12:49 pm on Sat 9/05/2020 and left at 1:22pm. I arrived to an EMPTY waiting room (1person there had already signed in) -let that sink in before saying she was overwhelmed/stressed. I can take a guess why the waiting room was empty too and it's nothing to do with COVID. She's the most awful receptionist you will ever meet and it is very obvious she doesn't want to be there. Maybe she's an RN and didn't want to be at the front desk? Maybe she was tired? ‍ Maybe she didn't have coffee yet? That lady was colder than the ice queen. I tried to be as nice as possible but after my visit I asked for instructions on how to get my results and she told me "there's instructions on the paper-just take one"..... all fine and good- we should all have the reading thing down since Elementary right? Right! For clarification purposes cause, plus the paper says give receptionist your email --- I had the audacity to ask her a question "so can I just have the results emailed to me since I already gave you my phone number?"..... to this the lovely wonderful and truly peachy lady replied "JUST DO WHAT IT SAYS ON THE PAPER" and proceeded with her internet entertainment. I'll leave you to interpret her tone. Let me say tho ... the nurses inside was NICE with just GREAT bedside manners. Since COVID even if I had a bad experience anywhere I refuse to write a negative review. But this lady made me write my 1st negative review of 2020 .....I get that everyone is still coming to terms with the new normal Covid brought. But the healthcare industry is different: 1. They don't have to furlough 2. They don't have to lay off 3. They don't have to do pay cuts 4. They don't have to close down 30-50 yr old establishments .... .... business is booming in healthcare. In the beginning doctors and nurses were overworked and in some cases still are. But it was an EMPTY waiting room

I came here as a result of having a bad sore throat which I feared would be strep throat. When I…read morearrived, I was directed to the kiosk to sign in. I noticed one other person in the waiting room. I was told there wer three people ahead of me, that the wait would be about an hour. Understood. After completing the kiosk sign-in I was sent another link to complete the information sheet. In as much as I had to do that on my phone, it took some time since my phone isn't a tablet. I guess it makes sense, but the new technology in this industry takes some getting used to, especially when your from the baby boomer group and accustomed to completing forms on paper. No problem. After completing that step, I was called to a waiting room to await the check-up. After about 10 minutes an assistant took my vitals and said the doctor would be in soon. I waited another 35-40 minutes and the doctor came in, assessed my symptoms and cleared me of strep. I was happy to know that. I would have given them more stars, but I didn't feel valued as a patient. I realize it was a Saturday evening and many came after me, but the attitude was more mechanical rather than caring. I am not sure I'd return, but it's definitely better than going to the hospital.

i went for non-lifethreatening care visit yesterday. I never get prescription nor did my pharmacy…read more I called them twice. And asked me to wait for call back coz the person who saw me is out. But what's the point of seing in an urgent care when the patient could not get the urgent care they paid or would be paying for? like seriously? wait??? Then I should've not gone to an URGENT care. So until now, I have not gotten anything.

I took my son for a shot he needed for school and when we were brought into the exam room behind…read morethe door was a mouse trap. To me that's not a good look for a pediatrics or any Dr to have in the exam room. They were much better as a private practice before becoming part of Mount SInai. We will not be using them anymore

I wish there were better options in the neighborhood. Making an appointment is very difficult…read more And dare to request a callback from a doctor. Had to wait 2 weeks for results of a chest x-ray. I left several messages and finally got a call 2 weeks later. Now is the second time I am waiting for the doctor (or nurse) to call me back and haven't been able to do this for 4 days. 4 days to get a call back from a doctor or nurse? I've called every single day. The nurse called me back from a unlisted number, left a message and that was it. crickets. And when I call the front desk, although nice, they say "That's odd, we usually respond sooner than that." This is my second such experience, so I don't believe that. I also started coming to this office soon after it opened and do remember the staff problems before... Although they move slowly, I believe the interaction has gotten better by the staff. Waiting times have gotten longer. I spend a lot of time in the waiting room and in the patient room waiting to see the doctor. With the problems I describe unfortunately I haven't been able to find a better option in the area. But as soon as I do, i'm out. O, almost forgot, although they have a nice online portal, messaging doctors on site is futile. Crickets.

Dr. Vargese in the Bethpage Medical Office wanted me to wear a heart monitor for 14 days because of…read moreconcerns on my EKG. As insurance typically does, they denied the claim. Rather than appeal it and provide more information for the monitor, the doctor just said oh well we can give you a 24 hour one. I said ok but the problem is I am not having symptoms everyday so there is a good chance nothing will be picked up. She said "yea probably but insurance rejected the one you need." She didn't even make the attempt at getting it approved. I called the insurance company myself and they said they had requested more information from the doctor to approve it but she did not respond. PA Jeyisimi saw me for very low blood pressures in the Valley Stream Office. I asked her about medications to raise it since it was a constant low and making me dizzy and fall. She said there is nothing I can take and just go to the hospital. I said I am sure there is something I can take. She asked a doctor who also said there is no such thing. I went to the ER because my pressure was at a dangerous level. They sent me home with Midodrine, a medication specifically used to raise blood pressure. I will say, I disagree with most of the reviews about the front desk. I have not had anything but positive feedback to give. They have all been very pleasant and accommodating to me.

This place was named incorrectly, I believe it should be called Disadvantage care because going…read morehere puts you at a disadvantage. If you're having any heart related problems go elsewhere because the Cardiologist is a DR. Singh Padmakshi and she is awful. Because of DR. Singh I have not Been paid over a month . Dr. Singh refuses to cooperate with my disability insurance MetLife and provide them with results that she ordered test for me to get done. They tried to call her several times plus fax over forms I authorized for MetLife to get information on my behalf. I'm currently looking to get a different Cardiologist elsewhere!!!

Dr. Mark Bornstein did a really good job in restoring a bridge tin my mouth hat loosened. He did it…read morefor free. It was the right thing for him to do, and he did it. He is a very fair and decent man and I like having him for my dentist and hope to keep him as one. Myles in Woodmere

Excellent care, caring dentist, wonderful staff! Spotless. Recommend without reserve!read more

I just called office multiple times and make sure about hrs. Are they really open till midnight?…read more1st and 2nd calls, someone picked up the phone and hung up. 3rd time, a man said "hello" then hung up again. 4th time and 5th time, it went straight to the voice messages. I didn't leave any messages. I doubt it, if they check this call or not. I'm lot sure why they did that, because I called close to midnight?! But if so, they should assist me to say "yes, we're open absolutely till midnight :) " Since I didn't find any info, one star.

quality of care is great, but they send you spam mail afterwards and when I paid the bill, they…read moregave me the run-around for an hour before finally giving me a receipt.