Overall, it has been a nice experience visiting this Location. Today, everyone is sick. Sitting for…read morehour and half With three people still ahead of me.! Thanks for being here.

I wouldn't advise anyone to come here. They're trying to run a doctor's office rather than an…read moreurgent care out of this place. I got here 12:16 and checked in on the computer. During check in you have to pay upfront. AFTER you pay you're given an appointment time - mine was 4:25pm. I checked with the receptionist if that sounds right and she said yes. She said I should come back at 4:25 pm as that's the time given ... this is after I already paid. I return BEFORE 4:25 there's a much longer line. People are going in before me. Would I come back here? Nope Requesting a refund is impossible too They do not care about your health and there is no proper behavior from the staff.

Do not go here if you need medication. They don't even deserve one star! The doctors there do not…read morecare about the patient as a person. All they care about is the copay. They do not care what you are feeling physically. It's a waste of time to go here.

Male receptionist was very polite. Parking is okay small area. Inside is very spacious two sides…read morewith couches and chairs in the waiting room and they offer filtered water. I Came in because I was concerned about an issue on my neck. Was glad I came to this location. I prefer this location over the Franklin square location. Glad I made the decision to drive the extra couple miles to come to this location. Dr. Singh was wonderful. She was very respectful and very thorough with her explanation. The nurse with the nice purple nails was very nice as well!

OMG WHAT A SH*T SHOW! The service is terrible across both the Hewlett and Cedarhurst location. I…read morewent to the hewlett location for a workers comp injury and was advised that the X-ray tech would be in between 6:30pm and 7pm. After waiting until 7:30pm, I was told that I would have to go to the cedarhurst location for X-rays. . I mean talk about incompetency. I was seen by the provider who couldn't tell me anything unless X-rays are done so why waste my time seeing me ??? To transfer me to another location ? Nevertheless, I went to the cedarhurst location and the front desk staff was clueless as to why I was there ‍. I stood and explained why I was there and they decided (?) to see me. While waiting in the waiting room, at exactly 7:40pm, the front desk turn off the lights in their area and the tv in the waiting room because they were not accepting anymore patients . It gets better at 8pm, all the front desk staff was gone while there were atleast 3 other patients waiting in the waiting room. My mind was blown. Literally! I am not sure whose doing the hiring process or what they are trying to achieve but it's sure not patient satisfaction. Who manages these office ?! I manage a dermatology practice and if this is how my staff was, I would've been fired by now.

Please know - I hesitated to write this. Here it is --- If you do no want to be treated rude,…read moredisrespectful and rushed out the door AVOID AVOID AVOID this place. People shouldn't join healthcare if you don't want to deal with people. Just so the front desk lady can identify me - I arrived at 12:49 pm on Sat 9/05/2020 and left at 1:22pm. I arrived to an EMPTY waiting room (1person there had already signed in) -let that sink in before saying she was overwhelmed/stressed. I can take a guess why the waiting room was empty too and it's nothing to do with COVID. She's the most awful receptionist you will ever meet and it is very obvious she doesn't want to be there. Maybe she's an RN and didn't want to be at the front desk? Maybe she was tired? ‍ Maybe she didn't have coffee yet? That lady was colder than the ice queen. I tried to be as nice as possible but after my visit I asked for instructions on how to get my results and she told me "there's instructions on the paper-just take one"..... all fine and good- we should all have the reading thing down since Elementary right? Right! For clarification purposes cause, plus the paper says give receptionist your email --- I had the audacity to ask her a question "so can I just have the results emailed to me since I already gave you my phone number?"..... to this the lovely wonderful and truly peachy lady replied "JUST DO WHAT IT SAYS ON THE PAPER" and proceeded with her internet entertainment. I'll leave you to interpret her tone. Let me say tho ... the nurses inside was NICE with just GREAT bedside manners. Since COVID even if I had a bad experience anywhere I refuse to write a negative review. But this lady made me write my 1st negative review of 2020 .....I get that everyone is still coming to terms with the new normal Covid brought. But the healthcare industry is different: 1. They don't have to furlough 2. They don't have to lay off 3. They don't have to do pay cuts 4. They don't have to close down 30-50 yr old establishments .... .... business is booming in healthcare. In the beginning doctors and nurses were overworked and in some cases still are. But it was an EMPTY waiting room

I came here as a result of having a bad sore throat which I feared would be strep throat. When I…read morearrived, I was directed to the kiosk to sign in. I noticed one other person in the waiting room. I was told there wer three people ahead of me, that the wait would be about an hour. Understood. After completing the kiosk sign-in I was sent another link to complete the information sheet. In as much as I had to do that on my phone, it took some time since my phone isn't a tablet. I guess it makes sense, but the new technology in this industry takes some getting used to, especially when your from the baby boomer group and accustomed to completing forms on paper. No problem. After completing that step, I was called to a waiting room to await the check-up. After about 10 minutes an assistant took my vitals and said the doctor would be in soon. I waited another 35-40 minutes and the doctor came in, assessed my symptoms and cleared me of strep. I was happy to know that. I would have given them more stars, but I didn't feel valued as a patient. I realize it was a Saturday evening and many came after me, but the attitude was more mechanical rather than caring. I am not sure I'd return, but it's definitely better than going to the hospital.

i went for non-lifethreatening care visit yesterday. I never get prescription nor did my pharmacy…read more I called them twice. And asked me to wait for call back coz the person who saw me is out. But what's the point of seing in an urgent care when the patient could not get the urgent care they paid or would be paying for? like seriously? wait??? Then I should've not gone to an URGENT care. So until now, I have not gotten anything.

I took my son for a shot he needed for school and when we were brought into the exam room behind…read morethe door was a mouse trap. To me that's not a good look for a pediatrics or any Dr to have in the exam room. They were much better as a private practice before becoming part of Mount SInai. We will not be using them anymore

I wish there were better options in the neighborhood. Making an appointment is very difficult…read more And dare to request a callback from a doctor. Had to wait 2 weeks for results of a chest x-ray. I left several messages and finally got a call 2 weeks later. Now is the second time I am waiting for the doctor (or nurse) to call me back and haven't been able to do this for 4 days. 4 days to get a call back from a doctor or nurse? I've called every single day. The nurse called me back from a unlisted number, left a message and that was it. crickets. And when I call the front desk, although nice, they say "That's odd, we usually respond sooner than that." This is my second such experience, so I don't believe that. I also started coming to this office soon after it opened and do remember the staff problems before... Although they move slowly, I believe the interaction has gotten better by the staff. Waiting times have gotten longer. I spend a lot of time in the waiting room and in the patient room waiting to see the doctor. With the problems I describe unfortunately I haven't been able to find a better option in the area. But as soon as I do, i'm out. O, almost forgot, although they have a nice online portal, messaging doctors on site is futile. Crickets.

I've been here three times. First two times were decent. The third time I came I had an…read moreappointment. I waited 20 minutes to get called back. Then after 20 minutes waiting for the NP I popped out of the room and ask if they had forgotten about me. After about another 20 some odd minutes I left. They called me about 10 mins later, I missed the call. I sent the a message regarding my appointment and they responded "we called and left a message". -_-. Should of called my name as I walked out of the office. You guys should be more courteous. Even if I'm going to have a long wait at least let me know you're busy doing something. Don't just leave me sitting their. Its disrespectful, I value my time and I felt like it was just completely wasted.

This place was named incorrectly, I believe it should be called Disadvantage care because going…read morehere puts you at a disadvantage. If you're having any heart related problems go elsewhere because the Cardiologist is a DR. Singh Padmakshi and she is awful. Because of DR. Singh I have not Been paid over a month . Dr. Singh refuses to cooperate with my disability insurance MetLife and provide them with results that she ordered test for me to get done. They tried to call her several times plus fax over forms I authorized for MetLife to get information on my behalf. I'm currently looking to get a different Cardiologist elsewhere!!!

Dr. Mark Bornstein did a really good job in restoring a bridge tin my mouth hat loosened. He did it…read morefor free. It was the right thing for him to do, and he did it. He is a very fair and decent man and I like having him for my dentist and hope to keep him as one. Myles in Woodmere

Excellent care, caring dentist, wonderful staff! Spotless. Recommend without reserve!read more

I just called office multiple times and make sure about hrs. Are they really open till midnight?…read more1st and 2nd calls, someone picked up the phone and hung up. 3rd time, a man said "hello" then hung up again. 4th time and 5th time, it went straight to the voice messages. I didn't leave any messages. I doubt it, if they check this call or not. I'm lot sure why they did that, because I called close to midnight?! But if so, they should assist me to say "yes, we're open absolutely till midnight :) " Since I didn't find any info, one star.

I had a very good urgent care experience here on a Saturday night. I was able to schedule an…read moreappointment online within the hour, I parked right in front (pretty lucky), and we got seen very fast. We were in and out in less than an hour. The space is clean, and the people working here were nice and efficient. The nurse was particularly great with my toddler. There wasn't any toilet paper left in the bathroom, and the tap credit card machine wasn't working. Little inconveniences. Their online interface pre- and post-appointment are top notch.