Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

This review is for Daniel Kalai. What can I say other than he is an awesome realtor and even more…read moreamazing person. Really down to earth and very responsive to any questions or concerns I had, no matter the time of day. He's very knowledgeable and offered sound advice throughout the entire process. He listened to the specifics details of what I was looking for in a potential home. I really appreciated the fact that he was not pushy, which a lot of salespeople tend to be. He understood that this was a significant purchase and I did not feel pressured at all when I finally submitted my offer. He walked me through each step and kept me posted on any updates. Thanks to Daniel, I now have a home that my family and I love and can enjoy for the years to come. If you are considering buying a home, I highly recommend you contact Daniel. You really won't regret it.

Tony is no longer with Xpand. The customer experience has degraded and I have decided to transition…read moremy business to another property management company. The merger between Xpand and Fivestar has been a huge challenge for me and my tenants.

we have been with this fabulous Management for a number of years almost several decades. When,…read moreresponsibilities were needed I never had any hesitation. Front office is always on point. Ideal Realty has help my family in many ways, such as financial, physical and mental. Thank You..

I have been a tenant for over 1yr now and it has been pretty good. I have not had any problems with…read moreany request they send them out pretty quickly. The only problem I had Is I was very sick one time when rent was due, my girls were out of town and I couldn't pay the rent by the 3rd. I called to see if they could drop the late fee's but he wouldn't. I wished for a better outcome. Bur other than that I haven't been late on rent.

Buyers and sellers please beware and stay away from this company! They are scammers. If you are…read moreselling your house to this company they make sure to low ball you and make you an offer way below market value. If you buy a home from this company or other companies they own it will be the worst mistake you ever made. I bought a house from them in 2021 and the house ended up being filled with mold and inhabitable. I've been homeless for the past 19 months, unable to live in my home but still required to make monthly mortgage payments. Carl Bassett indicated he'd rather file bankruptcy than negotiate a resolution. I just want to be able to live in my house again, without contracting mold spores, so if you see this message you have been warned!

Are you up for having your important time wasted? Do you feel the need to be ignored? Would you…read moreprefer your time of day filled with half truths and lies? Then THIS is the company for you! Start your day by welcoming to your home 'David', a very cordial and well spoken gentleman, impressed by what he has seen, and ready to make you an offer, as the representative for his Company, the "Don't Believe A Thing I Just Said" corporation. Yes, you've decided to make the uncomfortable decision of having a CASH OFFER made on your well kept home. It's time to move and you want the easiest way to do this, accepting a cash offer so your time isn't wasted (HA!) and you can move on to the next great thing. Hold up there buddy!! First, you have to accept that 'verbal' offer made on your house. Yes, it's less than you wanted for your place, but the benefits are, you don't have to have an inspection, no one is going to be traipsing through your home,on THEIR time, and there is no need to fix sprinkler that keeps leaking ( except we DID fix it for a cool $350.00 - just so the next owners wouldn't need to bother). Next, you wait for the 'brokerage' office to submit the offer. This apparently takes 2 days. When the offer is submitted, it is $20,000 LESS than the offer given to you by 'David' and that the home will also need an inspection, they will not pay the HOA fees agreed on, and you have 2 weeks to move out . You explain to your agent, "no, that is not the offer discussed, and immediately text 'David' "what is happening??" Apologetically, he tells you he will get on it 'right away' and you are subsequently told " The brokerage submitted the wrong offer!" mhm. Ok. Then, you wait for the original offer to be submitted (this is now Wednesday, 5 days after we accepted the original offer) and, wait for it, NOTHING. We are getting close to end of day and we texted 'David' again, "what is going on???" We finally get a text after 5pm, saying he will call us in the evening. And we wait. And wait...and you guessed it. wait. The next day, we are assured again the office is VERY busy,but we are in line to be the next submitted offer. Let's fast forward to FRIDAY. You guessed it. 7 days after our original meeting with David. By this time, we pretty much gathered that this company is a scam, David, is a scam, and the entire process was nothing more than game playing and nonsense. We decided to go ahead and submit a counter offer to the offer that they sent our agent ( the 20k less offer) and in turn, RAISED our counter offer to 20k over. I mean, why not. They are not taking it seriously, why should we? BTW this offer was submitted on Saturday, 8 days after the original offer.The company had until the end of business day on Tuesday to answer the counter offer. 4:59 pm. And you won't believe it!!! No answer. Not even a 'no'. Shocking. Meanwhile, we finally admitted this entire endeavor was a huge mistake. We got sucked in by the kindly boy, believed his rhetoric and blew 12 days of our life away on this folly. This is where it gets REALLY funny. By the 12th day, I texted 'David' in the a.m. and said " Expect a Yelp review soon" He called me 12 minutes later. " I can't believe they dropped the ball! I was suddenly called out of the country on an emergency. I had no idea that the offer was not finalized, please! Let me make this right!!" C'Mon 'David'! I said "fine, I'll wait until 3 pm today. I expect to be kept informed of anything that may impede this offer from going through" ( it's 2:35 as I am drafting this message). 2:47pm: " Hi, I have the broker on the other line, sorry, my phone was out of service area for a bit today, the offer will be in the inbox in 10 to 15 minutes" ( inbox?) 3:52pm - texted David " and...nothing" 3:58pm - phoned " the person you are trying to reach does not have a voice mailbox set up. Please try your call again later". 3:59pm (text) 'At the funeral Service,(in another country) will call when it's done' ( oh that got me- bet it will be over at 4:59pm) 5:49pm - Radio Silence. And there you have it. If you are not being lowballed, you are being lied to. Just do us all a favor pal, just tell us you can't do it and let us move on to who can. 6:00 pm - yelp review submitted. PROVE ME WRONG. Epilogue (on Day 13) Receipts~ We finally got to the Bottom Line! Long story made even longer: Because this company prides itself on praying on the unfortunate, who's circumstances may be dire, they will first give you a lowball offer, knowing full well they will never fulfill that offer and LOWBALL you even more! Sadly, there are those out there where they have no choice but to accept this company's scummy techniques, and for that I feel their pain. Fortunately, the only thing we lost is our time, whereas we could have just lowered our asking price 2 weeks ago and avoided being tossed into the recession phase of our economy. Shame on you!

This company is a joke. I would not recommend their services to anyone. We lived in the house for 5…read more years and left it spotless when we moved out, yet they still charged us for painting. After 5 years, normal wear and tear on paint is expected, but the house was very clean. They also charged us for the stove, even though it was spotless as well. It was an older white stove, and the fading was simply due to age and normal use. It felt like they looked for any excuse possible to avoid returning our deposit. We also paid an extra deposit for the keys and garage opener. I even showed them the receipt as proof of payment, but they claimed the payment was for something else and refused to return the money. Very disappointing experience. Do not use this company.

Scammers. After an eviction (yes, an eviction, but hear me out) they "threw away" all of my…read morebelongings, furniture , electronics etc, immediately. By law they have to store it and provide me reasonable accept my things and charge me for storage, inventory, etc. They texted me and said I could have my stuff for $160. The next day, they stated it was a " full clean out" and that they trashed everything. This was just over 1 week after the eviction. They avoid my calls and texts so I called from a different number. They ended the call promptly when I informed her that the call was being recorded. I have since filed a police report for theft. I also have a statement from the marshal who physically served the eviction and locked us out stating that he saw, and even mentioned to us that we were leaving a lot of stuff behind and that they had to store it for 30 days. This company rents out units "as is" and they are in terrible condition. People pay because they need a place to live. I watched an old lady (a tenant apparently) in the office Complaining about her air conditioner being broke. She kept saying she didn't understand how to submit a ticket online. They were arguing with her instead of trying to help her. It was sad. If you read these reviews carefully, the "good" ones are obviously fake. All the bad reviews have a similar theme and they all complain about the same things.. If you have any other choices, don't rent from here.

Derek Miyano found my dream home in LV. He listens to your needs, research potential communities…read moreand homes that meets your needs. He's an excellent Realtor and in my opinion the most knowledgeable Realtor in Las Vegas. And by the way, he's born and raised in Kaimuki, Hawaii. April Yu is an excellent Realtor as she prepped and sold my house. It was stress free experience as she kept me updated on offers and updates to selling my house.

April Yoo is the worst PM I've ever encountered in my life. She started out ok back in 2020,…read moreresponsive to our needs and questions, but she had long covid and was always sick and could have acted a little faster, but bad health. Fast forward to 2025, we asked for her services again. This time around, she is absolutely TERRIBLE. Does not respond to call, text or email. Her excuse is always the same, she's sick. This lady is ALWAYS SICK. I've tried calling, texting and emailing her and have not heard from her for 10 days. I ended up having to call the main office and spoke to 2 different people who said they would try to get in touch with her. Only then would I get a response from her. The other PM is her daughter who's in training and apparently has also been sick for the last month. Do not use her or ADG realty.

I had a great experience renting a home managed by AM Realty for the past four years. Paying rent…read morewas always simple and convenient, and any time I had an issue or something needed repair, they were prompt in getting it taken care of. I especially want to recognize Tammy for her excellent communication and support. Last year, when the AC went out during a heat wave, Tammy personally brought portable units to help keep the house cool until the system could be fixed the next day. That level of care really stood out. After four years under AM Realty's management, I have nothing negative to report. I truly appreciate their professionalism, responsiveness, and the way they took care of both the property and their tenants.

I've had a great experience renting through AM Realty and would definitely recommend them to anyone…read morelooking for a reliable property management company in Las Vegas. Tammy and her team were responsive and professional, they even had a move-in Welcome Gift Basket with all the essentials for us on move in day. What stands out the most is how responsive they are when it comes to communication and maintenance. Overall, AM Realty has been dependable, fair, and easy to work with. It's clear Tammy and her team care about their tenants and aim to provide a smooth experience. I feel comfortable renting with them, and I would gladly continue working with them in the future and recommend them to others.

Selling a home after a family member passes away is always going to be super stressful, but my…read moresituation was especially difficult because the home my late uncle owned in Vegas was co-owned by my ailing grandmother, and I was out of the state trying to manage her care. From the moment I reached out to him, Tony (and, later, his associate Rachael DiPietro) made the homeselling process incredibly smooth, keeping me in the loop at each step of the way, instantly responding to every question I had, and making sure to look out for our family's best interests. After a couple phone calls, I met him in person when I flew in to Vegas to move some things out of the home, and he checked every box, just a genuinely smart, knowledgable person. He went above and beyond at every step, hiring the contractors to clean the home, handle landscaping, and photograph it for sale. He literally got on his hands and knees with a bottle of Goo Gone to remove a bunch of carpet tape marks left in the kitchen! Who does that?? As for the sale, we ended up with multiple bids right away and it closed above asking. Except for one notary signing, everything was handled remotely and digitally, which was exactly what we needed at this difficult time. I don't know how it could have gone any smoother. Incredibly impressed, I can't recommend him highly enough.

Tony was immensely valuable to the sale of our property, guiding us and answering questions along…read morethe way. He was incredibly responsive (even when out of the country on vacation!), never leaving us hanging if we had a question or concern. I highly recommend Tony as your next realtor!

My husband retired from the military, and I have rented for 27 years as he served. I have taken…read moreclasses given by the Armed Forces about leases and how to protect yourself from landlords. One thing they pound into your head is NEVER rent from a management company if you have a family. I have practiced this for 27 years. City Villa has tried several times to take over my lease. It states on my lease, which they prepared for the landlord, that all changes must be in writing and agreed to by BOTH PARTIES. I never agreed to this criminal enterprise to manage my lease. I saw a JAG officer (military attorney) on base at Nellis AFB. Not only can I sue my landlord, but I can sue City Villa (Sherman Liu) and the agent in Nevada. I have six lawsuits against the landlord, Daniel Vivar ($58,677.00) lol; he's so uneducated; he listens to these fools. I have two lawsuits against Sherman Liu-owner ($19,688.00), and four against the agent, Carlos Ramirez ($29,455.70), in Clark County Small-Claims court. If you were subject to a lease takeover by this company, please get in touch with me. I have an attorney who will file a class action lawsuit against them. I have three ex-tenants right now. You must agree to a management company to take over your lease from the landlord in Nevada; that's the law. If you did not arrange for this company to take over your lease from your landlord, PLEASE CALL ME; YOU ARE ENTITLED MONEY. $107,820.00 is in small claims court, and I'll put liens on their homes. Class action - millions!

It was a complete dream working with Pritika Jain. Luckily, I found her and she made my move to…read more Vegas easy. She is absolutely AMAZING! I told her exactly what I wanted and she found me my dream home. She did a phenomenal job keeping me in the loop every step of the way. She is quick to respond, personable, and most definitely RELIABLE. I recommend Pritika 1000% to anyone looking to buy a new home! You won't be sorry.

I love living in a HOA neighborhood, however there's something's I wish you provided like a remote…read moreto the gate. The prior owner to the home didn't leave one and when I called Ms. Trisha Kornegay asking about it she very rudely told me I have to buy it "we don't give them to you". She was always very rude when answering any questions. Besides that, you guys handle other things in the community very well and take all concerns into consideration. Thank you!

As someone who prides themselves in customer service specifically within property management, at…read morealmost 20 years in, I still remain respectful of people. As a company, it should be built within culture to honor at least the most basic human decency. I received a $500 notice and called and left voicemails to no avail to see if it was a mistake. I then got an $800 formal notice. After an email that prompted a returned call, I'm told I've underpaid my monthly fees by $15 each month and incurred late fees. Not that I hadn't paid, but that the fee went up and the auto-payment didn't. I've never gotten a letter. (They said statements are sent to an email I no longer have access to as whatever details were set up was when I initially bought the house) You see someone has never been late. Never had any infraction. And not once does anyone think to simply pick up a phone? You can clearly tell me what the issue is now $800 later, but nothing moved anyone to care when the balance was $15? A photo every time my son doesn't put the trashcan back 2 inches, but nothing until a threat of legal action. Then you answer none of my questions and just forward straight to accounting (Alex, she was lovely) but also.... The accounting team does what? Auto statements and legal notices 100s of dollars later should allow for time to reach out and assist people. With such a vast demographic of homeowners that feels absolutely awful that you can't pick up a phone anymore. That level of care costs minutes and should be a baseline of service, common courtesy. I would've much rather got a $15 call met with appreciation and assistance changing everything than an $800 call with a million questions and zero care.