I'm one of the lucky performers in rotation at Silverado Red Rock, and I have to say that the…read moreentire staff has just been great to work with (gig or no gig). The caregivers always have a smile and a warm greeting. They're consistently present, attentive, very kind and patient with the residents. I love how they always jump in to dance and encourage the residents to participate - it's makes for a great time for me and all in attendance. The residents are always neat & clean, and the place is spotless! They receive beautifully displayed snacks during happy hour. Honestly, I can't say enough good things, It's genuinely one of my favorite places to perform and I look forward to it every time. If I ever needed a place for a family member, I would not hesitate to choose Silverado Red Rock.

From caring for both of my parents at home, I eventually reached the point where I could no longer…read moredo it on my own. Knowing that Las Vegas doesn't always have the best reputation in healthcare, I was nervous about finding a place that would truly care for my aging parents. From my very first tour of Silverado Red Rock, I was impressed--and even more thrilled when I saw there were dogs living on the premises. The time my parents spent at Silverado was truly a gift. I've wanted to leave a review for a long time, but when you're still working, visiting often, and carrying so much on your plate, it can take a while to find the right moment. Both of my parents recently passed and now I can reflect back and say without hesitation that choosing Silverado Red Rock was one of the best decisions I could have made for them and me. The staff treat every resident with dignity, respect, and genuine love. My experience was that you are treated like family here. Most often you'll be greeted by Bob, the dog, wagging his tail at the front door. What impressed me most was how everyone--from management to front desk, kitchen, laundry, physical therapy staff and maintenance--interacted with the residents daily. No one was "just doing a job." Silverado brings real life and joy into the community with endless activities: cooking foods from around the world, live music, Sunday services, spa days, exercise groups, themed luncheons, nightly movies, and field trips around town. The staff actively engages with each resident and honor them exactly where they are in life. One time while visiting I learned to play Lotería with the residents while sipping "mock" margaritas. Was it 100% perfect every single moment? Of course not. But for my parents, it was absolutely the perfect place. They were safe, celebrated, and deeply cared for. Both of my parents have since passed, yet I still stop by to say hello--because that's how much the people here became part of my life too. I'll always be grateful for the love, dignity, and family Silverado gave to my mom and dad. And if you want to know more, here's why I would give Silverado a solid five stars: Dignity: Residents eat in the dining room with real plates, silverware, and glasses. Whenever possible, people are taken out of their wheelchairs to sit at the table. Daily care--from bathing to dressing--is done with gentleness and respect. Even when memory is faltering, residents are still engaged in meaningful ways, whether helping cook or simply being asked about their lives. Respect: Residents are kept active and involved. I was nervous my mom might end up sitting idly in front of an iPad, but instead she was busy and engaged every single day. Staff brought joy to sing-alongs, styled women's hair for themed luncheons, gathered residents for the Super Bowl, and made sure no one was left out. Genuine Love: I witnessed staff hugging residents, complimenting them, and making them feel special. I saw kitchen staff go out of their way to just say how beautiful someone's hair looked. I saw front desk staff walking with residents to their rooms, or stopping to ask how their day was. Those small acts of love and kindness happened all the time. If you're searching for a place where your loved one will not only be cared for, but truly loved and respected, Silverado Red Rock is it.

My dad is there long term and I couldn't ask for a better place. The staff is awesome they treat…read moremy dad like family even his daughter and friends. Its very clean. I can't say anything negative about Marquis centennial Hills on Fort street. Because as far as we are concerned even my dad is happy. Thank you for taking such good care of my dad. I would highly recommend Marquis Centennial Hills. Mort Levine, both his daughters Laurie and myself Mindy and we can't forget his friend Delores.

Who ever is in charge of answering phones today @ 9:50am. They are hanging up on the calls. Also…read morehas an attitude. Please choose caring Customer service workers . Having my father in law in rehab is hard enough to deal with. To be treated like this is uncalled for.

my husband got a bed sore here. they never checked him even though they kept him in bed 24 hours…read moreper day. His bed was alamed so he could not get up without them coming in and making him get back in bed. They did not provide a variable pressure mattress to prevent bed sores. They did nothing when he told them him but was constatly hurting. He should have been checked head to toe for bed sores atleast once a day. STAY AWAY FROM THIS PLACE. THEY DO NOT CARE ABOUT PEOPLE. THEY CARE ABOUT PROFITS

Nurses didn't administer medicine correctly, no help for the blind. Cleaning is .minimal,…read morecaregivers are not happy to help, takes 10 to 15 minutes to get one. Head nurse doesnt follow through with daily requests

What a beautiful place! I had the pleasure of touring, connecting with their team, and enjoying…read moretheir delicious food. Melissa runs a fantastic facility, the whole team is welcoming and kind, definitely my kind of people! At the end of the day, the part that stands out the most is how happy all the residents are; they don't just live in a building, they have truly built a community.

Where to begin. I guess with management change. As soon as…read moreMarkie took over as GM things changed for the worst. her and the new nurse Kasha could use a lesson in empathy, how to care for people. Markie was not approachable, tried to introduce her as a 3 year residents daughter one time, she couldn't be bothered and was quite rude. this past year we experienced my mom falling and waiting for 20 minutes for a caregiver to help her, housekeepers serving food due to the shortage of servers, staff members complaining about management to residents, I could go on and on My sister reached out after a 500.00 rent increase per month with no explanation other than cost of living (??!!!) to Kris Waluszko asking questions and expressing concerns. Weeks after original email we got no resolve, no reason for rent increase but now she was in a "premium room" Again no explanation Markie is recruiting new residents with multiple issues so higher rent can be charged, targeting wealthy communities in Summerlin. Hospice residents, causing caregivers to be overworked. My mom's caregiver of almost 4 years yelled at her one day because she was in a hurry. Totally unacceptable. We've moved our mother to a more nurturing, caring facility . Our next step is to contact the state ombudsman. Please shop wisely when placing your loved ones in assisted living. Atria Seville is cold and uncaring. Just ask their staff

This is a nice assisted living, I've seen many and this is a nice one!! The thing that I like the…read moremost about this facility is that the residents are social butterfly's, that to me is a sign of happiness. This facility always seem to have a lot of entertainment. I also see the residents having fun hanging out with each other, It almost reminds me of college dorm life:)!! The staff is very nice as well. I would definitely be at peace leaving my loved one here.

I was sorely disappointed with Silver Sky Assisted Living facility. My 90 y/o Father in-law was in…read morethis facility for less than four months. During this time when we could visit him, we noticed the breakfasts he was served in his room were COLD, staff never checked in on him and the room was always filthy. Bed was not made up for him and the bathroom and kitchen were never cleaned. Then management had to shut down the facility to family and friend visitations because of an outbreak of COVID. My father inlaw was given a Covid vaccination however staff were coming down sick with COVID as well. The facility director and staff didn't seem to care at all about the facility always being in lockdown. My father in-law came down with the Covid virus and he never left his room. I would never recommend this facility to ANYONE.

Anyone on the fence?? Plaxia cared for my mother, Virginia aka "Sam" for the last 7 months of her…read morelife, which ended on Dec 29, 2025. I have nothing but gratitude and respect for Chip and Eden. It truly is top down management, the philosophy they have carries through to the staff. the belief that the normal "Hospice cocktail" is the last resort, is what made me appreciate how they cared for my mother. It is care and kindness over medication. My mother felt like she was truely at home, during her stay. They always had her comfort in mind. I can tell you she was not an easy person to please, and could be nasty at times but she really loved the people and her stay at Plaxia, thank you

Plaxia Care Group Home offered wonderful TLC to my 80-yr old sister in law who suffered from…read moreDementia. The owners Eden & Chip are compassionate individuals who are very involved in the day to day care. The staff are amazing, always attending to the needs of the clients and the families visiting. Staffing levels and food services are also great--its a happy and 'homey' environment. I am a RN and did lots of research before finding Plaxia. It was the perfect spot!! If you cant visit, there is a home number to call which is always answered* I cannot recommend Plaxia enough **

Beautiful place. The young lady that met with me was very knowledgeable and helpful. Great…read morelocation. Unfortunately for us at the time of the tour they did not have any available units. I can see why since it was a great place with much to offer

Our family has been involved with Legacy House, Centennial Hills, since shortly after the facility…read moreopened. Our mom was first a resident in Assisted Living and then after a couple years needed to transfer to the Memory Care side. Throughout all the years we have been involved with the Management Teams and Staff, we have never had a bad experience or a concern that was not dealt with in a very timely manner. The care, compassion, kindness, and friendship we experienced was consistently very good. While mom declined, the staff continued to giver her great care and attention. Our experience with how our mom and family were cared for demonstrated over and over that caregiving is a path for people with great compassion and concern for the well-being of the residents. They were friends and we saw how much it mattered to them that we were given attentive care - especially when mom passed away. It was evident they felt her loss as well. This also includes the wonderful Hospice staff that were a part of her journey as well. Very impressed with everyone.

I cannot recommend Avamere at Cheyenne enough for the exceptional care they provide, especially for…read moreresidents with memory care issues. Since my mom moved in last summer, I have been nothing short of amazed by the level of dedication and compassion the staff demonstrates every day. From the moment we arrived, it felt like family. The team members genuinely care about the well-being of each resident, and it shows in their interactions with my mom. They go above and beyond to ensure she feels comfortable, safe, and engaged, which has made a world of difference for her quality of life. The facility itself is welcoming and designed with the needs of residents in mind. My mom has been encouraged to participate in various activities tailored to her interests, which has helped her maintain a sense of joy and purpose. Communication has also been excellent. The staff keeps me informed about her progress and any concerns they may have, ensuring I feel involved in her care. They take the time to listen to my questions and always provide thoughtful responses, which eases my worries. Overall, the warmth and professionalism at Avamere at Cheyenne have reassured me that my mom is in the best possible hands. I couldn't be more grateful for the care she receives and the genuine connections we've built with the staff. If you're looking for a place that treats residents like family, this is it. Thank you for all that you do!

My parents have resided here since March, 2024. I find that all the staff are so friendly, helpful…read moreand always have an open door policy. Believe me, I am there all the time, see everything, and am always in their face about something (especially the first 8 months). I have never felt like my concerns have been dismissed! While assisted living is never perfect, you do have to watch over your family, they do an excellent job of making sure everyone is cared for. I have noticed now that the facility has filled up, they have hired more staff which is great (that is why the prices increased this Feb 2025) because you want more staff. My parents say their don't like the food but they are picky. I have personally tasted the food and it is good. I do believe they could have more healthier versions vs fried foods, plus change the standard menu more often, but I am not sure if the majority of the residents want that? It is restaurant style (special dishes everyday are offered during lunch/dinner) but residents can go down and eat anytime between 7-7p. The bus, which is free, for booking medical appointments is M/W/F between 9-2p and they do outings to stores on Tuesdays plus casino trips on Thursdays. Do I think they should have more outings for the residents?....yes! One time they took them to Bellagio to see the atrium but there hasn't been anything really since. My parents loved this trip. My parents are fortunate to have my husband and i live close by so I signed them up and book them on the RTC Para-transit bus to nails, hair, doctor apptointments, restaurants, casino trips so they get out a lot. They are 91 and 93 years old! I like they keep the facility very clean. There was a bit of a problem with the alert necklaces but I have been assured they are testing 3x daily and making sure the system is up to date and working. I cannot say enough about how wonderful all the staff at Avamere at Cheyenne are to my parents. Its a very hard job and I give kudos to them all.

My grandfather was placed in their care while battling bladder cancer at the end of his life. The…read morestaff and "facility" is absolutely amazing. I say "facility", because it's 100% a home. Laura Marvel is fantastic, she is an amazing person, and only hires staff that are equally amazing. They cared for my grandfather exceptionally, and made his remaining time very comfortable. I would go back there for any of my family members.

I had my mom at this facility. It was thee hardest time of my life to watch my mom go down hill in…read moreher health. During this time, the staff at Marvel Manor took such great care of her. They were absolutely attentive in her needs. I never had a complaint about the care she received. Mom was always clean, never had any sores even with her being bed ridden. That was one of my biggest concerns putting her in a facility like this. She had home cooked meals breakfast, lunch and dinner. These are just some of the expectations I had before I decided to place my mom here. Marvel Manor exceeded my expectations. Would I recommend this to another? Absolutely. Would I take another family member here if needed?? Absolutely. Thank you Mrs. Marvel for being so kind and compassionate in the most traumatic time of my life.