This apartment complex is absolutely ridiculous when it comes to towing. From the very beginning,…read morewhen my daughter moved in, my husband was helping unload furniture and simply had his trailer still attached -- instead of showing any kind of understanding, they towed him. Not once, but TWICE, as well as my daughter's car Fast forward to this week, I've been visiting and my daughter registered my car every single night except ONE. The very next morning my car was gone, towed away like it was some kind of crime to be visiting your own family. I had to pay $325 to get it back. This feels like nothing short of a money-making scheme between the apartment and the towing company. They prey on residents and their guests instead of being reasonable. What kind of "community" treats families this way? Potential renters BEWARE -- unless you like paying hundreds of dollars in ransom to get your own car back, look elsewhere.

OLYMPUS IS THE RIGHT CHOICE! Community AND Convenience…read more I have sincerely enjoyed my time living at Olympus Waterside Estates over the past year and will definitely be renewing my lease. I even had my brother get an apartment here so we could live closer. I moved here in the Spring of 2023 but Summer 2023 a NEW property manager named Regina was brought in. She has been FANTASTIC and really enhanced the community! The Team: Regina has provided consistent updates on beautification efforts and repairs happening around the complex so we know what is going on at ALL times. She also started hosting fun resident events which helps bring everyone together and makes this feel more like home. I appreciate her auditing of the parking and storage facilities to make sure these amenities are being properly managed. Regina even gave me a personal tour of the various storage options so I could find the best unit for my needs - that level of customer service stands out! She was extremely sweet and informative. The maintenance team is dependable, pleasant, and very observant as they go about their duties. I've noticed if I ever see something amiss in the community, it is usually addressed by maintenance within a week without me needing to "report" it! Management is great about emailing tenants updates so we know issues are being taken care of. As for the leasing team, Imari and Andrew have both provided stellar service as well. Imari has come to my rescue many times when I'm trying to track down one of my many packages. She is always patient and even helped me setup my Amazon locker- truly a convenience! Andrew helped get me smoothly moved in initially and followed up on pet paperwork when I added my dog to make sure everything was in compliance. I observed him once taking note of a neighbor's dog that was continuously barking in the unit (for like 24hrs) - that issue was promptly resolved and I'm GRATEFUL he addressed it. Amenities: I enjoy the beautiful pool and HUGE grass lawn where I often play with my dog. The gym is always clean and the office has coffee for residents. I also appreciate how quick and easy it is to get to places like the nearby Walgreens, Kroger, AND especially Waterside Park- it has a giant lake (Figure 4 Lake) that you can walk around. Being able to walk or take a short drive to grab essentials or enjoy some lake views is really convenient which is great for maintaining quality of life. I see other reviews indicate they had issues with their car's being broken into. This has never happened to me, nor has it happened to either of my 5 family members who have parked here as a resident and/or guest. I enjoy living in a place that is so diligently maintained. I'd say I even feel good paying rent because I know all the staff PAY attention and truly do the work needed to care for the community. It really shows!! Thank you for all the work you do!

Clean, beautiful, and centrally located apartment complex only a short drive away from everything…read morethere is to do in the Houston area. Gabriela was attentive, helpful, and always fast to respond to my needs. S/o to the staff here for truly being the best!

Apartments have bad roach infestation. There is pest control but you have to request them on…read moreWednesday in the middle of the day. Not a good place to live for this reason alone

Don't move through this propetry they had really poor management they are scammers when I moved in…read morethere they game a dirty unit with some issues and reported and they never did anything and top of that I talked to 3 different properties managers and they did not fixed also the corporate office sent 2 inspectors and I did tell the issues and they ignored me too and top of that in the last 2 months that I lived there suddenly the unit got insfested of roaches and mosquitos and call through the corporate office trying to talk to the area manager Mrs. Martinez and she never call me back so if you don't want to waste your money don't move trough this property they careless about their residents.

Cat infestation!!!! Stray cats every corner & it doesn't help that these neighbors are feeding them…read moreeither. My dog & I just turned a corner & he got attacked ! My dog is so friendly and did nothing other than pass by & we got attacked. Keep your dogs on a tighter leash in case you walk them you might get jumped by a cat. Apartments said they've contacted animal control on several occasions but no luck. I've also contacted them myself & they're no help. If you have kids or other pets be careful walking around, bc they're feral ! The photos posted here at not accurate or even close to what this complex looks like btw, yall need to update it.

Apartments are full of bugs, roaches, there are cracks, holes in cabinets and kitchen counter tops…read more My children and I woke up to roached crawling on our head! Poor customer service! I made multiple attempts to call the manager, left her multiple messages, she never responded. Upon moving out, I cleaned the whole apartment and vacuum both the living room and all the bedrooms. The blind in the living room were in good shape. The assistant manager Alex informed me that my whole deposit of $250 will not be refunded to me because there were roaches all over the apartment, therefore, they charged my $150 to clean up the roaches, a utility bill from 2 years ago and the blinds were messed up. I asked Alex, "How is it my fault that there were roaches in the entire apartment, I moved out more than a month ago?? Alex was not able to answer my questions, she kept saying that she will email me pictures and the ledger showing the utility bills that I owe 2 years ago upon moving in. What Alex was telling me made no sense, so I called her out on her lies. She then stated, "Well I will send you pictures of the blinds that were messed up, the roaches all over the apartment as well as the 2 months' worth of bills from 2 years ago. I replied, how do I know the picture are from the apartment I was renting? Alex replied, "All I can do is sent you the email with the pictures". I moved out more than a month ago, I still have not received an email with the pictures of the roached in the apartment, the messed-up blinds and the ledger showing the two months' worth of utilities I still owed from 2 years ago. DO NOT BE FOOLED BY THEIR SPECIALS, THIS IS NOT a LUXURY APARTMENT, IT'S FULL OF ROACHES AND OTHER MAINTAINCE ISSUES. THEY LIED AND MADE-UP STUFF TO KEEP MY FULL DEPOSIT. ALEX IS A LIAR AND MANIPULATOR. THIS APARTMENT COMPLEX IS A FRAUD, IT'S A COMPLETE WASTE OF MONEY. I DON'T RECOMMENT ANYONE MOVING HERE, LOOK FOR ANOTHER APARTMENT SOME PLACE ELSE!!

A year later and I'm still here because rent is high and I think they know that which is why they…read morereally don't care about paying tenants living conditions but they will slap that late fee on the minute you are late .... I'm going to post pictures and videos when I wake up ..... ppl have stopped posting reviews because nothing gets done I feel like I'm stuck because moving is not an option I'm kicking myself because I still have to pay rent on time... they don't care I wish I could give no stars

I've been living here for the past 3 years and the service is phenomenal! The groundskeepers and…read moremaintenance crew are super nice and provide amazing service! The front office crew is just as amazing!! I've lived at 3 apartment complexes before moving here and I've gotta say this place is the best!! To anyone moving to the Sugar Land area, I HIGHLY suggest living here!!!

Over the last 30 years since my first job, I have lived in many places across united states - from…read morenorthwest to southeast. This apartment complex turned out to be the best. I have never seen such fabulous and prompt management. I lived here from 2009 to 2012 and now from 2021 to 2024. I have nothing but respect for the whole staff and their diligent work. Response to any service call is extremely fast.

What a great maintenance team we have here at Huntington at Richmond. Elijah has been super…read morediligent with repairs to my apartment after it was struck by lightning. And any help he and Jonathan have given to me and other residents during a very down time for us has been invaluable. Elijah is friendly and will be honest with you and delivers the news in a straightforward and kind way. Keep up the great work Elijah and Jonathan.

I would like to give a shout out to our maintenance team Jonathan & Elijah...they are both great…read moreand have jumped right in assisting tenants with their needs...I especially appreciate the time & effort they have spent fixing my AC...Thank you both!!!...gwen j.

My niece is moving out for the first time and we have been most impressed with the warm, pleasant…read moreexperience we have had in this process. Each time we have interacted with Alicia, she has been beyond professional and knowledgeable about the apartment complex and tennant expectations. Alicia went above and beyond to help me secure the apartment measurements that were needed for me to surprise my niece with a living room set. Many thanks to Alicia and the The Reserve staff on a job well done. Delesa

Lived here for 5 years and it was great. Martha in the office was always nice and accommodating…read morewith my work schedule. Anytime I needed maintenance work down it was always completed when I got home. The community was quiet no complaints. Thanks again!

It wasn't a pleasant experience. The unit was smoked out couldn't even breathe in the unit. its was…read moreout dated old and ugly

Hello Houston Tx, it's me I am still at Plantation quail valley, I was telling everyone when I…read morefirst moved here that I was only going to be here for 6mo. We'll guess what my time here has been such a blessing, the management staff, makes it hard to leave here. They are always doing things to make sure their residents are living their best life at this 55plus. So many amenities, like trash being picked up at your door 3x a week. Extra storage right out my front door. But the thing I most excited about all the new upgrades outside grounds, and inside unique to what any residents may need at that time. We'll we all understand everyone has to answer to someone but I will tell you Sandra Holley manager & her sidekick assistant manager/activities director go above and beyond to meet the needs of this very needy age group trust me we all think we deserve the best,right and they do their best to accommodate. I guess that's why PQV. Was voted #1 55plus BTW another exciting thing residents like about our oh so prvt. Community we are multicultural and we residents love the fact thatwe all bring so much history here and so when we have outings out by our beautiful poolside introducing our different cultural foods too each other and sharing stories of our lives while we sip on our adult beverages is so wonderful and welcoming it makes us all feel like home. I welcome you all to come by and check us out. We will leave a special hello for you.