Been dealing with this community for over a year and they are amazing. Maintenance is very…read moreresponsive, small community in a great location, especially if you work all around Houston!

I recently tried to move in here. I actually got approval from Pelicia and was told that the…read moreapartment wasn't ready yet , but as soon as It was I could see the apartment then I'd put down payment. Well at first I was told it would take maybe a week. Here we are 4+ weeks out and I've yet to see anything. When I tried to call after several attempts of trying to reach her. She told me that she was waiting on a contractor still to fix the place. I was understanding at first , but then she never gave me any kinda of information on when it may ever be ready. So, after waiting about 4+ weeks I contacted the management company because I wanted my application fee back. That also, took some time to get ahold of them. Basically they said I could get 15 back from the 65 I paid for when it was there fault they didn't do their job. After they called me then Pelicia thought it was appropriate to call me finally and get an attitude about how I got her in trouble. When I told her management company that they need to tell her how unprofessional that is they laughed at me. Overall a very unprofessional business and I would not recommend doing business with them.

Kathy is SO HELPFUL. She is very patient and passionate about her job. Amazing management overal!read more

Looking for a 1 bedroom loft or study.l have a senior housing voucher for $1,475. Need to be near…read moregrocery stores and restaurants near by for walking distance or drive.

Lola was so nice and very thorough with explaining everything I needed to know about the apartment…read morecomplex. Very clean complex with lots of wonderful amenities.

I sadly had to leave but while I was here I had the best apartment experience ever. It's not the…read morenewest , it's not the biggest , but it is definitely the best. It's small , it's quiet, it's right across the street from the Walmart. And best of all the staff is amazing. If you have any issues at all they go out of their way to make sure it's taken care of quick. Krystal , whom mostly was the one I always spoke to is like an angel when it comes to customer service. I used to look forward to all of our conversations and meetings. The apartment manager is very nice and sweet and attentive. Enough cannot be said about the rest of the staff. I honestly hope to return soon.

These apartments are beautiful! The staff was friendly and easygoing. Jeanette was extremely…read morehelpful and pleasant throughout my entire stay there. The maintenance team was surprisingly pleasant as well. I always felt safe going jogging at any hour. Neighbors were friendly, the complex just felt like a big ole family lol. One of my best rental experiences ever.

Hello, I am writing…read moreto formally notify management of a serious security incident that occurred on the property. On 12/31/25 all four tires were stolen from my vehicle while it was parked at the parking lot by the second entrance I discovered the vehicle on 12/31/25 7:00Am. Significant damage was caused, and the vehicle was rendered undrivable. A police report has been filed , and photos documenting the damage are available upon request. What is especially concerning is that I am aware this type of theft has occurred previously within the apartment complex. Given the repeated nature of these incidents, it appears management was--or should have been--aware of an ongoing safety issue affecting residents' vehicles. I was not notified of any prior incidents nor warned of an increased risk in this area. This serves as a formal request for the following: * Written confirmation that this incident has been documented by management * Information regarding any existing cameras on the property and whether footage is being reviewed * An explanation of what security measures are currently in place * Details on what immediate steps will be taken to address and prevent further incidents (e.g., increased lighting, security patrols, cameras, or resident notifications) While I understand that apartment communities often disclaim responsibility for theft, management does have a responsibility to take reasonable steps to address known and recurring safety issues and to notify residents accordingly. The lack of preventative measures or warning in light of prior incidents is deeply concerning. I am requesting a prompt written response addressing the above points. I would also like to discuss reasonable accommodations or resolutions moving forward, given the financial loss and safety concerns resulting from this incident. After I wrote this honest review about tires being stolen and other security issues, and the manager said she would call me, claiming I was "trying to ruin the complex's reputation." I found this extremely unprofessional, as she seemed more concerned with protecting their image than actually addressing the ongoing problems. Now that I posted this review, she's stating that I am not a resident just to make the property look good but that's ok. The photos speak enough for itself, and if the other residents were to speak up to then maybe we're able to actually resolve this ongoing theft problem. You never think it's going to happen to you until it does. This is just sad. #speakup 1/2/25 I am extremely concerned by the unprofessional conduct of management following a review I previously posted. Instead of addressing the issues raised, the apartment manager contacted my mother regarding my review and has continued to make repeated contact with my family to ensure it is known that she is upset about what I wrote. This behavior feels inappropriate, intimidating, and crosses personal boundaries. Reaching out to a resident's family members over a review is unacceptable and has made me feel threatened and harassed rather than heard. Reviews are meant to provide honest feedback. Management's response should be focused on resolving concerns, not retaliating or involving family members. This experience has left me deeply uncomfortable and raises serious concerns about professionalism, privacy, and tenant treatment.

I toured the property on Thursday, April 23, and Brianna was the leasing agent who assisted my…read morepartner and me. I currently work in leasing myself and will be moving in July, so I pay close attention to professionalism, product knowledge, and overall customer experience when touring. There were both positives and areas for improvement. The highlight of the visit was the apartment itself--we really loved the 2x2 model, and the overall property and location are very appealing. However, the tour felt rushed and lacked important information. We were taken directly to the model unit, but no amenities were shown or explained. While I understand the pool may not have been presentable at the time, there was no mention of pool hours or details. We also were not shown the gym, mail area, or amenities within the office, nor were these features explained during or after the tour. Back in the office, the experience remained limited. Pricing was briefly discussed, and we were handed a sheet with floor plans, but there was little explanation of the application process, fees, or qualifications. I had to follow up with additional questions afterward because I didn't feel fully informed. I was initially very interested in a one-bedroom, but was told there were none available to view, which makes it difficult to feel comfortable applying without seeing the layout. That said, the 2x2 we toured is available for our move-in timeframe and is within our budget, so we are considering that option. On a positive note, I called back on Saturday and spoke with another leasing agent, Jordy, who was extremely helpful and informative. He took the time to answer all my questions and provided detailed information on multiple available units, which I really appreciated. Overall, the property itself is beautiful and priced well, and we can definitely see ourselves living here. However, the initial tour experience has made us second-guess moving forward, as strong communication and transparency are very important to us.

Brianna is the best person to go to, she is very knowledgeable and friendly…read more the apartments are super clean, quiet and in an excellent area.

Love the staff here. Maintenance is always quick and they greet you with smiling faces. Eric is…read morealways very helpful and making sure the community is clean, put together and informed. Jessica, Christy and Steven are my go to's in the office. They always make sure to solve any issues quickly, efficiently but most importantly with a smile. Definitely a great place to call home.

I have been living at silverbrooke apartments in Houston for 4 years which is owned by venterra. I…read moream completely outraged by the lack of respect and integrity for their own renters. Without even asking their renters they are attempting to force a valet trash service on us and charge us 25$ a month for this service that most people do not want. Everyone I have talked to here feels the same way and doesn't want to be forced to pay for something we don't mind doing ourselves. Hopefully they change this because this should not be a mandatory thing forced upon their customers. They are going to lose business, and especially lose their reputation as a respectable business. This decision for them shows they have no respect for their customers, and is simply just bad business. Well in regards to your comment, you sure make it sound good but the point is your still screwing the people like myself who are good residents and take their trash out everyday and don't leave things in the halls. The point is 25$ a month is a lot of money that most people do not want to pay for a service we have been doing ourselves this whole time, on top of y'all going up on is in price everytime we renew this is just an extra burden on people in a time where money is mostly scarce. You are screwing the good resident because of the bad ones.

Lexington DO NOT…read moreMOVE HERE! I wish I could leave negative stars. This complex USED to be a great place to live. Enter TYLER DOYLE. Now, not so much. Between TYLER (current property manager) and ARIANA (district manager), this place has gone to crap. I lived here for about 6 years with minor issues. When Tyler came into the manager position, things changed rapidly for the worst. From not taking action on complaints regarding tenant situations (residents nit following rules) to being just plain rude, TYLER (not even properly qualified) has caused a bitter taste in several tenant's mouths. Speaking of TYLER, let's talk about his favorite past time: smoking weed. He lives on property and terrorizes his neighbors with the prevalent smell of marijuana flowing through their vents. Funny, considering smoking indoors is a clear lease violation. Roaches are prevalent. I refused to unpack the first month of moving in because I saw roaches on the ceiling, walls, and in my bed. I finally was able to figure out a roach abatement regimen that worked well for me. The dumpsters are over full consistently. At one point, the office tried blaming it on the city, but after several phone calls, I found out the property has a private trash collection company. Apparently, someone didn't pay the bill. We had to live with full dumpsters for several weeks. Visitor parking is a joke. There aren't many spaces available and you see the same people parking in them all the time. I can only assume they live there, but aren't on the lease and didn't want to pay for a parking sticker. All the appliances are antiques. My electric bill ran into $300 during summers due to the age of the ac. If you decide to view this property, just ask any of the current residents (out of management presence) what they actually think of the property. I'm sure you'll hear a LOT. There are several current residents stuck in their leases that want to move out BECAUSE of TYLER MOLD. I didn't realize how bad the mold was until I moved my furniture out and saw the damage to my solid wood furniture. There is definitely an issue with water entering ground floor units from the outer walls and windows. Maintenance is GREAT! Carlos runs a great team. It's just management that needs a refresh. If you move in and have an issue with on-site management, good luck! When I inquired about wanting to make a formal complaint to corporate about how things were going on property, TYLER smirked and said, "You can call corporate, but they're just going to push it to Ariana and she'll just give it to me." Is this the way you operate, @FDCManagement? And PILAR... What used to be a kind, pleasant presence in the office has now become bitter and not so friendly. I can only imagine how awful it must be to work with TYLER. When I was reporting an incident, she said, "If you're so stressed out here, why don't you just move?" WTF?!?!?! What assistant manager of an apartment complex says that?

Beautiful apartments.....helpful staff. Priced well and very safe area, convenient locationread more

I have very bad experience with this apartment I peen loyal…read morecustomer for 4 years and they the office they didn't respect that and wen I lived i make the appointment look like brand new and they charge me for old damage form the old residential and bott They put it on my account and they changed additional things that do not seem logical at all. If you intend to rent here, think carefully because when you intend to leave, you will find at least a fine of no less than $9,000 for things you do not know where it comes from, even if the condition of the apartment is above excellent. They do not care if you are a good or bad tenant. It is all the same to them. It is a scam and fraud when you think of leaving.

I advise against renting with them because they are scammers who swindle you when you want to…read moreleave. They fined me money for things I did not do. They even fined me for the water bill twice. I also cleaned the apartment and fixed everything in it, but they charged me for cleaning it after I cleaned it and returned it to its original state. It was a bad experience for anyone who wants to be scammed. They should rent there. It is better not to rent there because you will be shocked when you intend to leave. Even if you deny it and do everything, they will fine you for everything and anything. (Especially Johnny because he looks for trouble and causes trouble.)