How have I never heard of this place?…read more I came in search of a pedestal sink that I had been unable to locate at the big box stores. Walked right in to this unassuming warehouse off Harry Hines and found just what I was looking for. They also have lots of cabinets, doors, and vanities. Be sure to check them out if you're planning any major remodeling work.

We recently did a primary bath remodel and Pierce was able to help me with ALL of my needs…read moreincluding lighting, cabinetry hardware, fixtures for shower bath and sinks,, the stand alone tub, sinks, circulation fan, drains, and replacement of all our toilets in the house. The quality and value of the products they carry are top notch and I cannot say enough about the outstanding service and guidance of their associates, particularly Ms. Sanders. She is incredibly knowledgeable about all products and was an asset in guiding our choices. We will most certainly do business with them again.

We bought a beautiful farmhouse sink and faucet for our home remodel from Pierce. When an issue…read morecame up with the faucet handle, Chip worked with us until we were able to get a resolution from the manufacturer. We really appreciated his professionalism, persistence, and troubleshooting! Thank you!

When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

Requested updates to my kitchen. The end results are amazing and I look forward to working with…read morethem again. Friendly and professional crew and they did a great job cleaning up after each day.

Renaissance Tile in Dallas is such a gem in the Design District. As a homeowner it is disturbingly…read moredifficult to go into any of the showrooms and be warmly greeted by consultants much less actually given the time to discuss what you are needing help with on a project. Upon walking into this beautifully spacious showroom we were welcomed with a sweet smile and offered a drink and before we knew it we were beginning to design all the bathrooms for our ranch. We were lucky enough to have Rachel Thomas as our consultant and she has guided us through each phase of our selections with ease and comfort. She has more knowledge and understanding of not only of the product she is showing - but also the prep work, application, and care of it all than anyone I have worked with over the years building various homes. So much so, she will be begin working on our newest home in Florida soon. Highly recommend this tile and bath showroom. I am sure the other consultants are wonderful to work with as well if Rachel is unavailable.

From the owner: Each Renaissance Tile & Bath showroom is a working design studio; a gallery-style space with its…read moreunique mix of products purposefully positioned to allow unbridled exploration. Fixtures, tile, stone and bath selections are presented in a holistic manner, designed to stimulate imagination and transition a vision from conceptual to tangible. Exposed vistas inspire. Workstations invite. This is where barriers are demolished and creativity is alive.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

I do not often write reviews, but the service here was so exceptional that I made sure to write…read moreone. We worked with Joe Stanford and he was so helpful and knowledgeable in helping us with design choices for our bathrooms and kitchen. Would 100% recommend to anyone.

Went to Kohler to take a look at the kitchen and bath fixtures as well as the sinks. We were…read moreassisted by Joe Stanford and had such a great experience. He knew all the Kohler products so well and gave us great advice regarding our new build home. Would 100% recommend come to this Kohler and working with Joe

An amazing showroom with excellent service. I would highly recommend this place. Not inexpensive,…read morebut great quality.

1. I have never written a review before. 2. Feel compelled…read moreto do so now due to the poor service from Ferguson 3. Have used Ferguson multiple times for multiple home remodels. Previously impressed. Not now! 4. Took 6 weeks to get a missing mail slot part from an order. 5. Nothing at Ferguson worked - from new phone system that receptionist stated always showed people out, no supervisors available in multiple departments on multiple occasions to help with problem, sales support and customer service not returning calls as promised. Warehouse not being able to find lost part. The list is endless!!!! 6. No accountability. I don't plan on using them again. I am now looking for a new source.

Had a meeting to get a quote for a bathroom remodel and was quiet thrown off when I was told "well…read morethis is a similar bathroom we did for 70k so if you're not looking to spend that, we're probably not your company". Completely rude. Not to mention, the question that would have made sense preceding that statement would have been: what is your budget? It felt like she made the decision that I was too poor of a project and didn't want to be bothered. Never even received a follow up. If there's a minimum spend or desired clientele, then that should be listed on the website. And your consultants should probably not be in the habit of assuming budgets without actually asking.

The most expensive kitchen cabinets on the face of the earth!! I'm not sure if the sales rep saw…read more$$ signs when she came to my home or thinks I'm completely unaware of what a kitchen remodel should cost (even though I told her that I'd met with a dozen contractors before her). Every other contractor, many of the high end designers in Southlake area, priced the cabinets for my kitchen remodel between $20k-$40k. The quote I got back from this place was $89k!?!?! Just for kitchen cabinets! The entire remodel was going to be $200k+ whereas I've signed with someone else for half that price. I recommend going to the showroom, get some ideas then get your pricing from someone else. I definitely don't need kitchen cabinets that cost $89k, even if they will last through an atomic war! :)

As a general contractor serving Dallas/Fort Worth since 2011, I have chosen to work solely with…read moreApex directly. I've learned to not rely, although highly qualified, my master plumber as his job is to install the fixtures and run/extend/correct supply lines and drains. I have come to totally trust my saleswoman, Suzanne Chance! I have either accompanied or sent my clients directly to work with Suzanne. On a full master remodel in Frisco, my recently widowed client need to make major changes. Suzanne had her climb into and 'feel' the comfort of a soaker tub. We determined the client did not want traditional nor contemporary, but specifically preferred a "Transitional" design for which Suzanne was able to guide my client through the process. If you haven't shopped for fixtures, you will find it's like a candy store... you want to have each and one of every thing which can be overwhelming to decide which to buy; this is where my company comes into play in working with our clients and our vendors/suppliers to make the determination and narrow down the choices. No one has time to look for pricing of 10-20 different items. Have an idea of what you want, limiting to 2-3, if you value your time. What has been more valuable is learning the difference from items bought on Amazon, Ebay and even the big box... they are very cheap with plastic parts and that will not backup with any warranty outside of a short amount of days. This is what my saleswoman taught me and I share this knowledge with my clients. The young woman in Frisco's remodel? She LOVES her Kohler soaker tub and the matching fixtures for the tub, shower and double sinks. Everything looked like it was meant to be and the plumber was able to install all fixtures with ease as we had everything needed, the first time. It turned out beautiful and the homeowner was overwhelming pleased. The best part for our company was the efficiency in getting the materials. Although not everything came in at the same time, Suzanne Chance communicated what was ready for pickup and the status of pending items. She took the time to write on the invoice which listed all components, making a sketch of each product on the line which helped in understanding what goes with what. She labeled each box for better clarification and the plumber was able to install all fixtures with ease as we had everything needed, the first time. Loyal Customer/Contractor

We bought items from Apex almost a year ago for a bathroom remodel and paid the invoices we were…read moregiven in full. We had to order our shower kit again because our contractor scratched the original one. We placed the new order and paid in full. A couple days later, we noticed another charge on our credit card from Apex and I called and they said their accounting system was really old and it was some shipping charge and a credit was issued. 2 days later another charge popped up for the same amount and I called back. Now, somehow it's an unpaid balance from the first purchase almost a year ago? They will not tell me what this was for and we paid everything in full both times we ordered. They did not notify us of the charge and charged it to our credit card without our consent! No one will provide any info about this extra charge. I emailed their accounting person and she will not respond. If you're looking to get ripped off or want unexpected, unauthorized charges on your credit card, shop here!