In 2022 The residence at Salem the Admininistrator went on a cruise and came back 2 days later. Was…read moresupposed to quarantine 2 weeks. Then insisted 2 Kitchen workers that tested positive for COVID return to work immediately. They lost at least 18 of the 23 people on the Alzheimers Wing.

I have been at Salem Woods for almost seven years now, starting as an intern, then becoming an…read moreEngagement Assistant, and for the past four years, serving as the Engagement Director. There is truly nowhere else I would rather be. I love coming into work every day, knowing I get to be part of such a special community. The camaraderie we have built over the years--among associates, residents, and their families--is something we are incredibly proud of. Salem Woods is more than just a place to live--it's a warm, welcoming community where residents are engaged, valued, and truly feel at home. Our robust programming is in collaboration with Harvard medical, utilizing our 5 principles of vitality to ensure a true overall better quality of life. The daily social hour in the bistro is a wonderful way to connect with friends over a glass of wine or a specialty cocktail, and the dining experience is fantastic, with delicious meals prepared by our talented culinary team. Our activities and events offer endless opportunities, from live entertainment and creative workshops to exciting outings and meaningful fundraisers. What truly sets Salem Woods apart is the sense of belonging it creates. Whether it's celebrating holidays, sharing laughter over coffee, or simply being surrounded by a supportive and caring environment, there is always something to look forward to. Our associates go above and beyond to ensure that every resident feels connected and cared for. If you're looking for a vibrant, enriching, and family-oriented place to call home, Salem Woods is exactly that. I am honored to be part of this incredible community and to continue creating lasting memories with our residents and their loved ones.

The quality of care is exceptional. they have an excellent ratio of personnel to patient. A lot of…read moregood quality entertainment is provided the best thing the residential dog they have, Maggie. I give it a 10 out of 10.

Stay away from Benchmark all together! My suggestion is keep looking - Benchmark's "benchmark for…read morecare and quality is VERY low! Terrible experience at not 1 but 2 of their communities! The Arbors is owned and operated by Benchmark Corp - their entire focus is on making money NOT quality care. No better at Bedford Falls in fact it was actually worse. Poor care - lost count of how many medication errors they made. Safety - my father was able to get out of his bedroom window at The Arbors without any staff knowing....and it's a secure community! We moved him their from Bedford Falls because they also were not able to keep him engaged and safe! No communication between departments and or shifts about care, issues or updates. Documentation is almost non existent at these places and they like it that way so it's hard to hold them accountable. No proactive communication with family. We made them host care plan meetings to provide updates to us! More than half of my father's belongings were "lost" regardless that everything had to be labeled by us when we moved him in and their response was "oh that happens....". Activities lacked diversity and personalization. Corporate Benchmark has been completely unresponsive to any and all issues we brought to their attention. If it were not for covid we would have moved my Dad after the first few months even with them promising us repeatedly "it will get better, it will get better". Well, it never did get better and then they blamed him as being " a challenge"! And all THAT isn't enough to make you run as fast as you can away from Benchmark, sadly my Dad died of covid in their care over a month ago. I have yet to receive any sort of condolences from them and we still have not received much of his personal belongings back! I'll say it again - My recommendation is keep looking - Benchmark's "benchmark for care and quality is VERY low and your loved one deserves better!

Dad, who resisted the move to assisted Living for YEARS, is very happy at Langdon Place! As he…read moreALWAYS says, "You really found the right place for me" EVERY time we visit. The apartments are much bigger here than the other places we visited in the area. Yes, the decor is still stuck in the 80's from when it was built, but who cares. Yes, maybe it needs new carpet in some areas but dad doesn't care. What he cares about is the good food (he'll eat anything so who knows if he's a good judge of fine dining!), the kind and attentive staff and the new friends he's made. A big perk to this place is the indoor pool which residents can use 9-11am with a supervising staff member. We didn't see indoor pools in the more expensive places and it's a real treat for the residents! Dad is a real bore about participating in the activities, but if your elderly loved one would enjoy them, they have plenty! There is no excuse to be lonely or bored at Langdon! If they're not feeling sociable at meal time, they can even have them bring the meal to their suite. We love the flexibility of how little or how much you want to participate on any given day. Take a tour of Langdon Place and see for yourself. It was just the right place for dad, hopefully for yours as well!

If you can't be with family, Langdon Place is were you need to be. My Mother seems so happy there…read moreand the staff is very attentive and pleasant. The facility is wonderful and very clean. When I walk in, the place just feels friendly. I don't think I could find a better place for Mom.

my name is Darlene and I am a volunteer at Carlyle Place in Bedford NH. all the staff are happy and…read morefriendly. it makes me excited when I volunteer to be with such attentive staff. i enjoy socializing with the residents and walking with them in the corridors. I have not met any resident that is not happy living there. Residents are served excellent food choices with BBQs periodically in the summer. Chair exercises are offered everyday as well as mind games, etc. I have fun volunteering there and I enjoy watching the residents enjoy the various activities as well. I especially enjoy being a chaperone to various day trips. I plan on volunteering for a very long time.

Love this place for my mom. Small enough for personal care. A great find for loved ones that need…read moreassistance spring their later years in life.

Extremely impressed. Family member is in memory care. Beautiful facility and impressive,…read moreprofessional staff. Has greatly exceeded expectations.

This is a brand new facility that has a wonderful start up team! They care about the staff and the…read moreresidents moving in. A+

My 84 year old father was a hospice resident on the memory care floor at Bayberry. He was brutally…read moreattacked by another resident in his bathroom. We did not hear about the attack until 9 hours later and then not told about the severity of injuries. We asked for a meeting with the Executive Director but were denied. We called the police for them to go to Bayberry to get a statement on the attack but once again Executive Director refused to give any information to police. Massachusetts Elder Affairs is investigating.

I've been entertaining the residents at Bayberry for a few years and I can attest to the very well…read moreappointed common areas, the bright, cheery dining room and the spacious comfortable living room; in addition, every employee I've had contact with is a person of terrific character who projects sincere concern and care for the residents of Bayberry at Emerald Place. I would highly recommend Bayberry to anyone who wants to have their loved one living in a safe, clean and caring home.

I would never in 1 million years. Use this hospice care or Service. The hospice nurse couldn't have…read morebeen more unkind, rude and took terrible care of my dying father. It was an absolute disaster. She was so unkind and rude and clearly did not know what she was doing. Run. It was inhumane.

Harborside Hospice is a company that really cares about not only their patients but also the…read morepatient's families. During my great-grandfather's final hours, Renee was there to be with him and my family got to say goodbye. Renee, Elaine, and Heather are some of the best nurses I have ever met. Highly recommend this to everyone.