After a liftime of buying far more used cars than I ought, I never thought I'd find myself writing…read morea glowing review for a used car salesman, yet here I am. I recently bought a used car from Vijay and his team and the experience was by far the most pleasant I have ever had, especially considering that the entire transaction was conducted online and by phone. Vijay and Raj were never less than helpful, courteous, and honest, keeping in touch throughout the whole rather complicated process of arranging finance, licensing the car, and having it shipped from Brantford to Ottawa. And the service didn't stop there. For example, the car arrived without its flat repair kit, but Vijay didn't shrug it off, as another salesman might, even though he already had his money and the transaction was over. Instead, he tried to source one in Brantford and when he failed asked me to buy one and promised to reimburse me. Kudos all round!

From the owner: At Deejay’s Auto, we’ve been Brantford’s go-to destination for quality pre-owned vehicles and…read moretrusted auto repair since 2005. We stand out with transparent pricing, certified vehicles, and a full-service garage offering expert maintenance at competitive rates. Our commitment to honesty, quality, and customer satisfaction has made us a top choice for car buyers and drivers alike.

Best and most reliable tow truck company in London! They always send me a tow truck very quickly…read moreand they have the best prices in the city, highly recommend!

Called yesterday at 2pm and recieved a text that they would call me back. At 6 my mechanic calls…read moreand says he is closing so I would have to wait till the morning. I call back and they weren't busy at all. Wanted to come right then and there. Iexplained the situation and that I needed a tow for 7am. Buddy tells me to call in the morning????? This made me eneasy but agreed. Next morning, I call, the guy is obviously sleeping, doesn't even know what day it is and says it will be two and a half hours!! Rude operators and inconsistent service. Not worth the couple dollars you will save!

When you buy a used car, most dealerships will try to sell you a Lubrico Warranty. It's not cheap,…read moreand they make it sound like a great investment. However, be careful--when you actually need to use it, you may find that nothing is covered. They will find a reason to deny your claim, whether it's due to fine print in the contract or missing information they didn't disclose. Read the terms carefully before purchasing, or you might end up paying for a warranty that's useless when you need it most.

I recently bought a used BMW. After driving for about a month the check engine light came on. I had…read morebought a Lubrico Warranty that covers the engine and they sent me here as it was one of the repair places that I could go to for the warranty. I spoke to a gentleman and he told me to bring the car at 1:00 which I did. I called back at 5:00 and they said they are just getting my car in. I called back the following morning and the guy said that it appears to be sensors and that they had to order the parts but it could also be the thermostat but wouldn't be able to tell until the sensors were in. I understood that neither the sensors or the thermostat would be covered under the warranty as it wasn't an internal engine issue but I let them do the work as it was an approved Lubrico Service Center that worked on European Cars. I received a call at 5:30 and the man said we are just receiving the parts now and we are going to put them in. I will call when I am done. He calls back at 6:45 and says he is done and they close at 7:00. I said ok I will pick it up in the morning as I don't want people to stay late and wait for me to get there. I arrived at the place at 10:00 the following morning and I saw a guy and he said the sensors are put in but the engine light is still on. You have to call back and make another appointment for the thermostat and I got a $900 bill. One day later I took the car to my regular mechanic Duke Motors on Yonge St. He ran a diagnostic test on the car and said there are some sensor codes that came up and he would check. I asked him if the thermostat was ok and he said no code came up but he would check again. After further inspection it was discovered that 2 sensors that were used to repair the issue by Best Auto were cheap after market sensors and not BMW sensors and 2 Sensors were not changed. Furthermore there was no issue with the thermostat. Also there was a small wiring issue that had to be repaired and he changed the oil filter because of the nature of the job he had performed. After he had replaced the sensors with BMW sensors and replaced the sensors that were not replaced and did the work I just explained my bill came to $600. I showed him the $900 invoice and he said these sensors do not cost this much and the invoice was very hard to read as to what was ordered. Do not take your car to Best Auto on Enford Rd in Richmond Hill. Take it to Duke Motors. Lubrico will be notified as to what type of Service Center they have on their approved warranty list.

I recently submitted a finance application through Mark Wilson's Used Cars for a specific Jeep…read moreWrangler. Both the salesperson and finance department were aware which vehicle I was actively pursuing. I completely understand that without a deposit, a dealership may sell a vehicle to another buyer. That is not my frustration. What was disappointing was learning through an AutoTrader notification that the Jeep had been sold. At no point did the salesperson or finance department contact me to advise that the vehicle was no longer available, despite knowing I had completed a finance application specifically for that Jeep. A simple message or phone call would have been professional courtesy and would have reflected much better customer communication. If communication and follow through are lacking during the initial sales process, it raises legitimate concerns about how more serious customer issues would be handled later.

Went through a week of paperwork. Signed the purchase agreement. Signed the trade in agreement. All…read morelegal documents signed. They stopped me on my way out and tell me that they made an error and that I owe them an extra 7,000.

I went to buy a 2010 Toyota Corolla and when I opened the hood the engines was spray painted black…read moreto cover the rust. The car was missing a catalytic converter and the car was leaking oil. When i looked under the car, everything was rusted out. no warrantees are added with the car price it's $1000 a year?? Very bad experienc.

I bought a 2013 F150 from Randy Wright that needed the right back bumper replace prior to purchase,…read moreRandy agreed to do the work and now less than a year later the bumper is rusting and pitted. The other half of the bumper is original from 2013 and in excellent condition. Do not but from these guys they use substandard products and cannot be trusted to standby their work.

The dealership will do everything to make a sale and no follow-up after the sale in terms of the…read moresales department. There seems to be a disconnect and miscommunication between sales and service. It is not up to the customer to send endless emails and receive a clear lack of customer service and misinformation between the dealership and Toyota Canada Credit. Toyota Town needs to stand behind what they sell and promote on their website.

Let me say that we are previous and current happy Toyota customers. Our family is as well. I…read morestopped into Toyota town actually trying to find out what the story was behind the Venza model. I was referred to a salesperson after a considerable wait. Felt as if I was passed on to the youngest. Geordy was a nice person but he eminated an attitude that is quite disturbing. The feeling is that we will not Dicker. We are Toyota! I left it that I would call Geordy about a particular model. I did, and then received a text from a sales development person soliciting questions. I called her. Not only did she have no answers, but had what I am referring to as the Toyota attitude. I told her I wanted to pay cash for a car and not have to be penalized for it. I beleive that unless one really has to, or it makes sense interest wise to do so, financing rolling stock is not the best move. She inferred Toyota was doing fine without my business. I suggested that because the company has been unable to "catch up" from covid does not necessarily make them a good company It seems the price of Toyotas are rising weekly. Toyota declared a 64 billion dollar profit for 2024 so maybe I am wrong, or maybe the company is fashioned after the DeBoers business model. Hold back production to demand higher prices. Either way I will not buy from Toyotatown and my advise for those customers waiting orders, look around. There are other good companies out there. In my opinion Toyota may not be trying to catch up, and it appears to be working for them at the customer's expense.

Do not fall for these scams artists!!! They got 500.00 out of me and then tried to get another…read more750.00 as a deposit for a 5000.00 loan. When I realized what they were doing I demanded my 500.00 back and was told it would arrive in 7-10 days via certified cheque which I know will never arrive. Never answer any email from Joshua Blake...full time scam artist!!!!! Small claims court here we come!!!!?

If couglin lendings contacts you by email report them. They are scam artist and will take all your…read moremoney by saying it is down payment to get loan for $5000 however you do not get anything they got me and they will get you too. Be very aware. Their website is fake and you cannot even find them when you search on google not even reviews. I prayed to god these criminals get caught by the cops and thrown in jail.