Silvia and her team are fantastic. She made my first home buying experience smooth like butter. Silvia was there to guide me through every step of the process. Before I even began to look for homes, she took the time to have me come into the office and explain every piece of the home loan process and made sure I had zero questions before leaving. The communication was excellent; always ahead of the game, providing great options and speaking to the pros and cons of each. The team always got back to me when I shoot over emails and made themselves extremely available. For someone very new to this entire process, Silvia made me feel very comfortable and confident in the decisions that I was making; which is important considering the purchase. I highly recommend Silvia and Benchmark Mortgage and will definitely be coming back for my next purchase. read more

Silvia and Jessica are an outstanding team. Jessica kept us moving and informed each step of the way. Silvia went out of her way to make sure my elderly dad had everything in order to qualify for his loan. Personal text messages and phone calls (in addition to loads of emails) made this process feel personal. We were always confident that we had a team really working for our best interest. Thank you so much! read more

Silvia Ward is the best lender I've worked with here in Central TX! She is truly a people person and her genuine care for others shines through from your first conversation with her. She and her right hand, Jessica Solorio, are both a wealth of knowledge and make navigating a unique market like we're in today a breeze. Do yourself a favor and call her today! read more

I highly recommend calling Silvia if you are looking to buy a home and are needing a loan. She is extremely knowledgeable and explains everything so well. She takes the time to answer any question you have so you feel comfortable and confident with the process. Jessica helped us stay informed with each step and the communication was so fluid making the process that much easier. Thank you Silvia and Jessica for making this such a great experience and giving us the information needed to make informed decisions when buying our next home. read more

Silvia & Jessica are fantastic! This is my second home to buy with them, and they have been great both times!

Silvia was perfect. Her consistency from beginning to end was impressive. Even through a hiccup she remained calm and overcame it about as fast as it came. If you're on the fence, it's a no brainer. read more

I have nothing but amazing things to say about Silvia! She is an expert in her field and she made the process so much easier. Silvia answered questions I didn't even know that I had and educated us, so that we could move forward with confidence. I would highly recommend her! She'a a one woman army. read more

Silvia and Jessica are amazing!! Extremely knowledge and helpful every step of the way, made sure we had all the possible scenarios and numbers to consider and analyze to make the best decision. Amazing communicators, you would think we were their only clients with how quickly they responded to ever question. Thanks for making this process pain free! read more

Silvia and Jessica were amazing. Refinancing after going through a divorce is not easy but they made it such a streamlined and smooth process. They were quick to respond to all of my questions and made sure everything was handled in a timely manner to get me the best rate. Highly recommended. read more

Silvia and her team were great to work with through the entire lending process. I would highly recommend Silvia and her team

Silvia and Jessica are the dream team of lenders. I used Silvia for the purchase of our first home, and she was so patient, knowledgeable, and helped us through the process answering all of our questions and explaining it in a way that made sense to us! Our second experience was again, phenomenal, HIGHLY recommend and will always return to Silvia and her team for our home buying. read more

I would highly recommend Silvia and Jessica. There is never just one way to finance a house and Silvia's wealth of knowledge gives you access to creative solutions to mitigate high interest rates in todays market. Jessica kept us up to date in every step of the process and would promptly respond to any of our questions. It is a rare thing to find a team like this who truly listens to your situation and has your best interest top of mind. Stop reading reviews and just give them a call. read more

Silvia and her team were so responsive and always willing to answer my questions promptly. Really mad my life easy the entire time. I highly recommend them. read more

Me and my husband closed on our first home and having Silvia and Jessica in our corner made our entire loan process VERY smooth. They were extremely knowledgeable about the process, helped us answer all our questions in details, especially given that we were first time buyers. The helped us close fast and on time, and worked efficiently with us and our real estate agent. Would highly recommend them to anybody looking for a home mortgage. read more

Silvia helped me with my home loan as a first time buyer, and not only was she helpful, but really helped to educate me on the ins and outs of home mortgages and what options were available. My first experience was so great, of course, I went back for my refinance! Jessica was diligent, on time, and helped with all my questions. Both Silva and Jessica helped keep me on track to get my paperwork done while my life felt like total chaos! Everything was seamless and would highly recommend working with this team! read more

Silvia and Jessica are such a great team! They were so easy to work and communicate with throughout our first time buying process. Even when we couldn't get our schedules to match up for an in person meeting they made sure we understood everything happening and were able to get all of our answers. Especially when it came to sending addresses of homes we were looking at to see how much a mortgage estimate would be based on what we were offering helped us determine what houses we would feel comfortable offering at. I would highly recommend this team! Thank you ladies for all your help! read more

I highly recommend Silvia and Jessica! They were super helpful in explaining every step of the process and answering all of our questions. They were both efficient in communicating what they needed from us to help us close fast and on time. They make you feel supported and are very professional. Thank you Silvia and Jessica! read more

Silvia, Jessica and the entire Benchmark team are amazing! The preapproval and underwriting process were seamless. Silvia and her team are incredibly responsive and helpful and graciously provided many last minute preapproval letters. The interest rate could not be beat and we even closed early! Can't wait to work with Silvia and Benchmark in the future. read more

Silvia and her team have worked with me on multiple properties. Each closing has gone very smooth with them on board. Their rates are fair, they explain everything thoroughly, and I've gone back to use them every time! Highly recommend them for your property lending needs :) read more

Silvia, Jessica, and the team at Benchmark are wonderful to work with. Silvia is a true professional who is always ready to help. She made the entire process seamless and and simple with her fast and thorough responsiveness. Her entire team is efficient and friendly and a true pleasure to do business with. read more

Silvia and her team are extremely knowledgeable and patient. She makes you feel extremely comfortable during the entire process! As a first time home buyer I had a multitude of questions and she got back to me extremely quickly with each one! Even after I closed on my loan I had lingering questions in which she answered extremely quickly! She is extremely personable and I am so happy I was referred to her. She will be my loan officer for all future purchases!!! read more

2 years ago Silvia and her team made buying our first home easier than we ever could've hoped. With the interest rate drops occurring recently we decided to reach back out to Silvia to see if re-financing would be a good idea for us. Long story short, we just funded today on our re-finance and we couldn't be happier. Once again Silvia, Jessica, and the rest of her team made it so easy, and cared for us every step of the way. So happy to be able to do business with such wonderful professionals. read more

Silvia and Jessica came highly recommended by my realtor. I did some shopping around with online lenders as well, and their rates were competitive, and they were more thorough with the preapproval process, which made our offer stronger. This was the first time I had bought a house and both Silvia and Jessica were extremely helpful, explaining whatever I had questions about and being enthusiastic and a pleasure to work with the entire time. Their responses were always prompt and detailed. Buying a house, especially a first one, can be stressful, but Jessica and Silvia made the getting a mortgage part easy. read more

Highly recommended! Great experience! Silvia and Jessica both have the heart of a teacher. They were extremely responsive while under a much shorter timeline per the seller's requirement. They also explained everything in details and helped me remain organized during the 3-week end-to-end. read more

I bought a house 7 years ago under terrible circumstances: the interest rate was high, my realtor/boyfriend was crazy and grievously under-informed, I had errors on my credit file - the works. I ended up hating that house. Why was I so blissful this time around? Apart from having an amazing realtor (see Delfin: http://www.yelp.com/biz/dw-living-spaces-austin) I also had what I didn't know was a real thing: a knowledgeable, caring and personable mortgager. Am I saying that you don't have to do all the leg work yourself to understand the housing market? Or how long to finance your home for? Or how much is a suitable down payment? Or what paperwork to line up before you even start looking for a house? Yes, yes I am saying that: you don't have to feel alone in the process, as I did with Amplify years ago. There's someone on your side. And I say this a year out, after having recovered and received great reminders, emails, and paperwork relevant to my taxes in the mail. Before I even started scrambling last-minute to get things in order, Silvia and her team had already provided me with what I needed. It boggles the mind. I'm only sorry it took one of her periodic emails (about the housing supply and recommendations for homeowners) to write her up: she did a phenomenal job for me. More people should expect this solid level of service and compassionate reassurance when doing something as life-changing as buying a home. I know I'll have a lifetime resource with Silvia, and would gladly use her services again in the future. Although: have you ever moved? Yeah, I'm not doing that again. It's the worst. read more

It was simple and smooth working with Silvia's team. No stress, everything was explained - everything was taken care of.

Silvia made the mortgage process very smooth and was transparent from start to finish! I felt confident that she was always looking out for my best interest and would give me an honest response to any question. I highly recommend Silvia and her team! -A first-time home buyer read more

My husband and I just refinanced our house through Benchmark Mortgage and had a great experience! It was such a quick and efficient process from start to finish. The online portal for uploading documents made things simple and streamlined. Silvia and Jessica were also quick to communicate with us when they needed anything more and to keep us appraised of our next steps, and to respond to any questions that we had. The rates provided by Benchmark Mortgage were also better than those provided to us by our existing lender. We also worked with Silvia five years ago when buying our first home, and had an excellent experience then as well. Highly recommend Benchmark Mortgage and Silvia Ward Carden! read more

I highly recommend contacting Silvia if you're looking to buy a new home, or even have a general question about loans or refinancing! She's extremely responsive, professional and knowledgeable- she even wrote up a pre-approval letter and sent me a loan estimate outside of normal business hours for me, within a couple of hours after I found my dream home and decided to make an offer! Her and her team are extremely proactive and always provide an update before I need to ask for one. Thank you Silvia & Jessica for all your help! read more