Tara and her staff at McBurney's are so helpful they're so friendly and accommodating. I purchased…read morea hot tub through Costco and had some difficulty with the vendor not having a local store frontier for chemicals and bouncing and they went above and beyond helping me get the right chemicals and get things in place. They've also been the same with my Pool. They are the best company to deal with. I can see why they're very busy.

Worst customer service company. Bought a heat pump from them and they wouldn't service it. It was…read morea problem with the pipes, not the refrigerant, so McBurney should have fixed the product they sold and installed. When they installed the heat pump, they didn't put in a shut off to bypass the heat pump when starting up for the season ( not supposed to run the pump until you get chemicals/ph balanced), or if repairs needed. Lack of a shut off/bypass can lead to damage to the heat pump - which they will then not service. When pool turned green one summer I made many trips to their shop where they sold me many expensive chemicals that did not work. Finally contacted another company who said the sand in the filter simply needed to be changed. Pool was crystal clear after new sand - shouldn't McBurney have known to do this first before having me spend hundreds of dollars on useless chemicals?? We went back to the shop numerous times and were just sold more useless, expensive chemicals each time. There was never a mention of changing the sand in the filter.

worst customer service I've ever experienced. went in for 1 thing, never was acknowledged for the…read morewhole 15 mins I waited so i left. Never going back again

Great spot for pool supplies and service! Always prompt with responding to queries and provide…read moreseminars to answer all your questions about opening and closing your pool.

Very helpful staff,good products.Have transitionned well to new ownership.We started with Tabex…read morechemicals and are now back to Tabex,

Levy's hire a lot of young untrained staff which can be frustrating when you have a technical…read morequestion. Very overpriced chemicals and if you need them to install a pool or other service they are brutally unreliable. I do use them for water testing but avoid them for anything else since I was disappointed with the original pool installation they did for me. It started leaking a few days after the installation and the owner showed up with some plumbers putty instead of fixing it properly. To be honest I am shocked that they are still in business.

You will not get more honest or hardworking people coming into your home. They're truly in it to…read morehelp people and not for the profit. They will always get my business and I refer everyone I know to them.

Highly recommended. Very professional and prompt service. I really appreciated not only that my…read moreplumbing issue was resolved quickly but also the time that was taken to explain to me what I could do in the future to avoid a similar problem.

Outstanding customer service. Finally found a company I can trust. Debbie is a big helpread more