I have been very happy with my therapy sessions. My neck really needs attention and they do a great…read morejob.

Had shoulder surgery to fix a rotator cuff tear, tenodesis to relocate my bicep tendon with scar…read moretissue debridement and capsular release for frozen shoulder. I went to Genesis PT before and after surgery - a total of 14 months...mostly worked with Justin, but I also saw Josh...along with the multiple aides for exercises, ultrasound and therapeutic massage (Jackie). The whole team at Genesis run by Dr. Ray Camacho is top notch - I got to know them pretty well, and the entire place is run like a well-oiled machine when it comes to good and effective care, professionalism, and expertise. The front office staff was always on top of requesting insurance approval at the right intervals so that my care always continued with no interruptions - the receptionist always made sure to remind me that I could set up more appts, as she kept careful track of when my next/last appts were scheduled. SMART, kind, friendly and good people work here! Best of all, I have full range of motion back with no pain. It was a long, difficult road to recovery, but I know this team made at the difference in my healing process (after switching from two other Simi PT businesses that I was dissatisfied with). Go here if you want good care.

As a firm believer that just as most film makers don't set out to make a bad movie, most business…read moreowners don't plan to have their organization be less than the best it can be. Unfortunately, after two previous good experiences with Athletic PT, this most recent time isn't going well, and I'm going to be making a change. After Covid, this particular location gave up about half of its previous space, making what remains feel small; even claustrophobic. I don't care for all the patients being almost on top of each other in the back treatment room. Going through physical therapy feels like it should be a private experience, or at least semi-private. At this stage of my life, I don't enjoy being cheek and jowl with other patients. They have also cut the amount of time spent with each patient, which surprised me, and not in a good way. There's also a lot of noise happening - the music is loud, and the therapists and their assistants are making chit-chat talk with each other. It wasn't relaxing to be in that environment. This makes me sound like a crotchety old lady, but I think that a Zen-like environment might be more healing than a Gold's Gym (not to pick on them, per se) kind of work-out shop. When I walked out of the first hands-on appointment I told Dear Hubby that it didn't go very well, and in fact was causing pain in my lower back that I hadn't had when I went in to work on my knee. I spoke with several friends who've been through PT to rehab from surgeries and they urged me to move on if I'm not feeling comfortable. I expect that Athletic PT does good things for many others, but in it's current incarnation, and my current physical state, it's not a good fit for me.

Totally false They are the worst. Pt therapist were more…read moreconcerned about their internet. Experience was weak. No heat. Not ice. No muscle stimulation. Just 20 minutes of soft massage and then 20 minutes of unsupervised stretching Will never return.

I did therapy at Plexus in Moorpark for a rotator cuff repair. Joanna, Mark, and the team were…read morefriendly, professional, and caring. I found it easy to make appointments and to communicate with, and the routines and exercises they designed for me were very helpful. I recommend this business for anyone needing therapy.

I attended rehab for nearly 9 months due to vestibular issues which affected my balance and vision…read more The staff at Plexus were absolutely great with me. They were extremely encouraging and closely monitored me. I had regular evaluations which were forwarded to my Doctor. I felt safe and comfortable and I know the exercises which they designed for me made a huge difference in my ability to deal with this unusual issue. All the staff made me feel right at home, were friendly, encouraging and helpful during my rehab. I made a great deal of progress under their care and am very grateful for their patience and guidance in helping me overcome the balance & vision problems to a degree that I can function much more normally than before.

I am angry and disgusted at the horrible office management at Ventura Orthopedics and warn anyone…read morereading this to consider the following facts before patronizing this patient-hostile provider. I scheduled an appointment yesterday to see Dr. Wang at 2:00 PM today for a painful, suddenly swelling cyst on my hand. Because they confirmed this appointment, I cancelled a backup appointment I had with another doctor for next week, and was relieved that I would be seen sooner. However, today, on the morning of my appointment, I received a voice message and text message stating my appointment was cancelled and that I needed to call a billing number. This "billing" number turned out to be a cell phone number that took me five attempts to finally get through to. When I finally reached someone, I was told I could not be seen because of an alleged unpaid balance for a MRI from 2007. That is 19 years ago. I have absolutely no recollection of ever having an MRI done by this provider and believe this is a mistake. Even if it were true, they checked their records when I made the appointment yesterday and noted that I last visited in 2015. Although I don't recall what the visit was for, I would most likely remember if I had been advised at that time that there was an unpaid balance. During yesterday's call to set the appointment, they did not at any time mention that I had an unpaid balance, despite spending about 15 minutes on the phone with me to update their records. Today, 19 years later, they are claiming I have an unpaid balance arising from a MRI allegedly performed 19 years ago, and used this as an excuse to cancel my current appointment. Needless to say, I am livid at the unprofessional, rude and vindictive manner in which this was handled. I have no opinion of Dr. Wang, since I didn't get to see her. Her website bio details demonstrate that she has a decent educational and professional background, so she may be a great doctor, but the office management of her practice is rude, unprofessional and couldn't care less about you or whatever pain you may be experiencing. Because I made the mistake yesterday of relying on Ventura Orthopedics' confirmation of today's appointment, I cancelled my appointment with the other doctor. Since Ventura Orthopedics waited until the day of my appointment to cancel my appointment, I cannot find a replacement for today, and I am forced to endure pain over the weekend and into next week as a result of the actions of the jerks who run this practice. Since their office management is untrustworthy and despicable, I would not recommend Ventura Orthopedics to anyone.

I really love this facility. I went there after I had shoulder surgery. David who worked on my…read moreshoulder was really knowledgeable, kind, and patient. Assistants, Erik, Susan, and Jack were extremely loveable and caring too. Facility was super clean and staff were really nice. In addition, Jackie and her assistants who worked on my back were also very helpful and nice. I want to thank the entire group that made my experience very pleasant.

I started with Sandra in 2013 after my double mastectomy. I needed to work on my my range of motion…read moreand I also had a slight issue with Lymphedema. She was amazing. My range of motion was back in no time and she had me cured of Lymphedema in a few months. I have seen her over the years for neck issues as well as back issues. I recently tore my rotator cuff and am back in PT with her. My ortho said I do not need surgery but to continue with PT. I can't speak any more highly about her and her knowledge. She knows exactly what to do and hopefully I will only need several months for her to stretch my arm and get it where it needs to be. Her office is really nice, very private and very peaceful. I highly recommend her if you are in need of PT. I give her a 5 star rating for sure!

I can't say enough good things about this team. I had a complicated De Quervain's Tenosynovitis and…read morewent to rehab here but ultimately needed surgery. They worked hard patiently to get me back on track and able to use my wrist/thumb. Thank you Agnus, Jessica, Emily, Jamie and all the amazing assistants I can now work on my double backhand in tennis!!

If you need hand therapy for any reason this is the place to go. Absolutely outstanding from start…read moreto finish. From the assistants to the therapists to the front office people. Excellent in every way. Highly recommended.

Chris is great! Helping my son Elijah get back to playing after an ACL tear. He goes in with pain,…read morecomes out pain free. Highly recommend for athletes.

Honestly when I first found this place I was so excited because I was actually seeing progress…read more Marisa is a great physical therapist. I had great help from her, Drew and John. I have a very complex case and Marisa took her time with me and never gave up. Unfortunately Marisa is no longer going to be there so when I went to switch therapists to a specific one Shey told me I couldn't and had to go with a PTA. I explained due to my surgical history and complex case I wanted an actual PT specifically the one I had named and she told me no again due to him having no openings. I told her then I was going to go to a new physical therapy place and she said ok. I don't think this is how you should treat patients that come to your facility at all. I looked up this therapist openings and sure enough he had one the very next day and multiple in two weeks. It's very sad that this is how they decided to treat their patient. On top of dealing with all my medical issues to also deal with rude customer service. Attached you can see all the appointments Shey claimed weren't available. To clarify: I was told the provider was not available at all. I clarified that with them because I didn't mind waiting for the person I wanted to be treated by. My Pt had recommended to this specific one not the one suggested by you or your front desk team. I never once said a PTA was bad but due to my situation I wanted someone who has been working longer and has the experience and has specifically worked on my case. Also I did not leave abruptly I was in live athletics for about 20 minutes following that conversation. There was plenty of time for an in person conversation.