This review is because Cary has been so awesome! He has helped me and my husband twice now both…read moretimes on a weekend! He's really caring and I am so glad he's at Westlake RV storage because I know there's someone there I can count on!

I've stored my RV here for three years, it's a great place with good people. Cary is onsite, he is…read moreso knowledgeable and helpful. He taught me so much! Centrally located, electronic gates, well maintained and has a dumping station. I highly recommend Westlake Storage RV!

I have rented at several different U-Haul facilities and this is my favorite place to rent from…read more The workers here are welcoming, and the location is very nice.

I called Westlake storage because I've used them in the past a couple of times through Uhaul. Spoke…read moreto the manager James who also runs the business, explained to him that I have used his location in the past and booked a truck. When I arrived at Westlake Storage in Westlake I was told that his business has moved, the new place is in Newbury Park which he did not tell me. I called him and asked him where he's located, told him it would've been nice if he told me that when I called and said they moved 3 months and other people know!! The guy is unapologetic and lacks customer service skills. The truck was disgusting inside and out, I walked in to ask him if he was going to check it and he told me to take pictures, I was in a rush so I just took pictures and left. I also shared with him that I had just given him a 5 star review on yelp and he just continued to discuss the rental and answer calls while I was still talking. I did a late night drop off and was charged a cleaning fee, called the next day and told the kid who helps him to have him call me and have not heard from James. NEVER again am I giving my business to this man nor will I recommend him. I

If you're looking for a great space to store your things, this is it. The guys there are amazing…read moreand so helpful! Rich, is the most incredible guy in so many way. He does what he can to help out. You won't be disappointed!

As I prepare to leave/vacate our storage unit at West Simi Lock-Up, I want to give praise Richard,…read morethe onsite manager. Richard has always been there to answer any questions and has done an exemplary job at the facility. It's always clean and in perfect running order. If you'd choose this facility you'll be happy with your choice.

My Dad has had multiple units here over what feels like 20 years. The space is always clean and…read morethe staff is very professional. I love that the units are temperature gaged. If you need anything the office is very inviting and they have bathrooms on site. Sounds weird but that's a plus for me when you spend a lot of time there. Prices are good!

I thought that I had written a review of the HSCTO. I can't find it anywhere if I did. I know that…read moreI meant to do so. My return there today reminded me to check. In any event, my experience here has been excellent. If one needs a packing/shipment box, like I did today, one can likely zip in and out plus the cost for boxes is competitive with box stores and Home Depot. I received excellent customer service this morning (from the fellow with the green painted fingernails-not judging). I rented a storage unit from HSCTO last year for 6 months. It was a truly seamless experience for me. My unit was clean unit, no one messed with my belongings and this place has easy access. Most importantly, I have received great customer service every time. All that I can say is that I believe that HSCTO is an excellent storage facility and would not hesitate to use it again.

Units are clean and safe and properly managed. I highly recommend this place.read more

Dyneese Ryburn is the MAIN reason I am still at this storage unit! She is absolutely wonderful…read morewith excellent customer service and communication skills. She keeps the place in tip-top condition and you know it's safe which makes it a pleasure to actually go to my storage unit. There are other places in TO that are cheaper but knowing Dyneese is there to take care of the place is the reason I stay. Thanks Dyneese! Highly recommended.

It's alright... had my stuff stored 2 months had to find somewhere else since it was a hassle to…read moremake my payments... the guy is always there up front and you can hear the tv on but never answered the door first time charged me a late fee but I went plenty of times to avoid the fee and wouldn't get the door opened... second month came by and he did the same exact thing so before I got charged a late fee I just got my stuff out I think he just does it to scam people or just simply lazy... just save your time and gas so you aren't back and forth trying to make a payment...

I have been coming here off and on for years as I moved through out college. The staff is amazing…read moreand I had never had any issues. The units are extremely clean, the flooring is tiled. I have never had any issues with furniture or paintings. I've never had ANY bug issues or any damage whatsoever. I am moving and will be using them permanently as I trust them more than any other place I've ever used.

After being a customer for 11 years and always paying on time. When I went to move out of the unit…read morewhich I paid on the first and was moved out by the fifth they would not return the months payment or even prorate The month. Not good customer service on their part on that!!

If I could give these guys 10 stars I would. I mean it's a storage unit, they're all the same and…read morethis one meets expectations as far as the faculties go but MAN are these guys so nice and friendly. They've helped us multiple times in a variety of ways, with enthusiasm. Their customer service is top notch. I've never encountered such friendly and kind staff at any storage place I've ever rented from. These guys are the best!!!

The owners happily worked with me to secure a large unit (when my move date kept changing). And due…read moreto a bad mover/unit packer, they quickly accommodated me with two additional units to handle the overflow. So helpful and friendly, they were the least stressful part of my move. A+!

This afternoon I had business at kinkos on thousand oaks blvd. I had my two dogs with me. After…read morekinks I walked over for coffee then made my way back toward my car. Along the way, my dog had to relieve herself. Since I wasn't prepared, I went back into kinkos to ask for plastic to pick it up. The female at N&R came running out screaming and following me into kinkos screaming there about my dog pooping. Dogs poop, that's a fact. It's also a fact that pet parents aren't equipped with vacuums to immediately such it up off the ground. This females reaction was over the top crazy and inappropriate. Her projection that I wasn't picking it up fast enough for her was very much out of line. You can see her face in the attached pic of the front of the store. BTW, I am permanently disabled, my dog wears a marker indicating she is a service dog, and we always clean up any soiling wherever we go. I frequently do business with the State Dept, which requires a visit to the local FedEx, a couple of doors away. My dog always comes with me.. I can assure you that one place I'd never go is to this aggressive and nasty business.