If you're looking for a great space to store your things, this is it. The guys there are amazing and so helpful! Rich, is the most incredible guy in so many way. He does what he can to help out. You won't be disappointed! read more

As I prepare to leave/vacate our storage unit at West Simi Lock-Up, I want to give praise Richard, the onsite manager. Richard has always been there to answer any questions and has done an exemplary job at the facility. It's always clean and in perfect running order. If you'd choose this facility you'll be happy with your choice. read more

West Simi Lockup is a very clean, safe storage facility with very nice staff. Richard assisted me with finding the right size storage unit for my needs, and made the paperwork a breeze. I was very pleased with my decision to store my stuff at this facility, and would highly recommend to anyone in need! read more

Before selecting a storage unit I went to a few to visit. West Simi lockup was by and far the cleanest and the staff was the most personable of any of them. I highly recommend them. We stayed with West Simi lockup for years until now when we no longer need them. If I were to need a storage unit again I would definitely return to West Simi lockup. read more

when I first moved to simi two years ago, I couldn't get a unit anywhere in town, called around and sure enough, west simi had one unit left, and it was also cheaper than the two closest storage places at the time for a climate controlled unit. I showed up and had a lock and key in my hand within 15 minutes, the on site manager is amazing and has been for almost two years, he values your time and truly cares about the customer experience overall which was a huge plus for me being in a new area. For the facility itself, they have tons of nice moving carts and dollys. doorways are nice and wide, the bathrooms super clean. The manager was always extremely happy to see my service pup and he would always offer a helping hand When needed! I could go on and on, but truly I Couldn't image a better experience with a storage facility! read more

Best storage place in Simi Valley! My family and I used our storage here for over 15 years. The storage area is always clean and the units are a very fair price. The owner Richard is the nicest guy and is very courteous. He made every experience a pleasure, and it's clear he goes above and beyond for his tenants. I can't recommend this place and the owner enough read more

I am very disappointed in the staff they have managing the facility!!!!!!!!!!! The grey haired man that works their is rude. He sent off all of my red flags. I want The corporate office to call me. Or their area director. I'm actually considering getting my attorney involved I feel harassed and I feel threatened whenever I go in there I've been verbally assaulted I am over it and as soon as another 10 x 15 drive up storage becomes available in town I will be moving to another facility do not rent here it is a very strange place and like I said the weird guy that manages it has made me feel awkward & overwhelmed. With his questionable behavior!!!!since the very day I started renting their!!!!!! read more

If requiring a storage unit for a fixed period of time can become a pleasant experience, this is certainly the place to find it! Clean unit. Friendly, courteous service. And a secure environment... Is there anything more you need? read more

The folks over at West Simi Lock-Up provide some of the most professional and courteous service around Simi Valley. Nothing but positive experiences having my stuff there for over a couple years. Their prices were some of the lowest around east Ventura County, and the facilities are kept immaculate and safe. If I ever have a need for a storage unit again, they will be the first business I go to. read more

Exceptional service provided from Richard whenever I reached out with questions and for assistance!

I would HIGHLY recommend using this storage complex. Safe, secure, and friendly staff! I have had many storage units in the past years and none even come close to this place! The staff is very kind and always willing to help! They have on site push carts and dollies making moving in or out a lot easier! If I ever need a storage unit again this is definitely the place I will be going. read more

I think its a little pricey but otherwise okay. No insects or varmints. Seemingly no riff raff.

I have been a business customer at West Simi Lock-up for 8 or 9 years. It is always easily accessible and clean. I always feel safe and secure. The staff is incredibly responsive and so friendly! I highly recommend this storage facility. read more

I have used this storage facility about 5 times over the last 20 years and will keep going back. Rich has been excellent to work with. This place is nicely clean, secure, pleasant and friendly management staff, very well maintained facility, tidy restrooms, extended access hours- upon request, and a lot of great resources/tools available to help you manage your space. I won't go anywhere else---every experience has been very good and consistent! read more

The facility is clean and well organized. The customer service is excellent. Thank you Richard (Manager) for always greeting us with a smile and assisting us with whatever we need. Your customer service is greatly appreciated. read more

I've been a customer here at West Simi Lock-Up for the past three years. I can't say enough good things about this storage facility! It's clean, secure and Richard always goes above and beyond with his customer service. I highly recommend! read more

My review is based on dealing with the costumer service, security and cleanliness of the facility. With the contact that I had from them, they seem like very honest guys and im surprised to hear the negative opinions on yelp. Would I store my things there and recommend them to others???? Yes, I would!! read more

This is my second time at West Simi and both times have been great. They explained everything. If i was late with a payment they called me to remind me. I used auto pay after that and it was smooth moving out too. It was clean and I didn't have to come and check on my stuff. Other places I have used I was flooded out by their burst pipes and no one told me ect., my stuff was ripped off. Not so with Simi Lock up. read more

Easy spot to get in and out of. Thank you Richard for being patient with me at times as the months passed, and my home/storage was in your care. It was a pleasure doing business. read more

Very help full and personable staff! Site is always clean and looking sharp. Management lives on site for added security! I totally recommend this site to any one looking for self storage! read more

So I was enticed to update my review based off of extenuating circumstances. As my previous review stated I had an issue with the customer service at the facility. As it turned out my friend needed the storage unit for an additional month. With that being said the storage facility did end up honoring the credit for purchasing a uhaul. The only reason is because the unit was being rented another month. In no way did this benefit me as I was technically no longer utilizing the unit and the credit did not directly effect my pocket. With that being said the manager did come over and apologize for the issue; however he continued to use the excuse we were busy that day. Still not a valid excuse but just because he took the time to read the review and address it with me I was willling to bump their review up to the 3stars. read more

This is not my first experience with self storage, nor with West Simi Lock Up. I love this facility. It's clean and most importantly it has great security. They have a deal where your first 3 months is 50% off, we only needed ours for 4 months so this was perfect for us. They even called us to let us know when we were going to be overdue which could incur a late fee and let us pay over the phone so we wouldn't be charged. I would definitely come back here. The only reason it's a 4 instead of 5 is because I felt the price was on the high side. Still, you get what you pay for. read more

What a great clean place to store our family treasures. Thanks to the staff for all your help.

I have had a great experience working with Dean and have a chance to come back to work with Richard, who has been super helpful. The facility is well maintained and seems very safe. I have stored with other facilities and like this one the best. read more

This is the place to store your belongings if you are in Simi Valley. After having had a very negative experience with another self storage company (theft, dirty, unhelpful) it was a delight to visit (and contract with!) West Simi Lock-Up. I was taken on a tour of the various units by Phil and all the details were laid out. This facility is Clean, Clean, Clean! Their landscaping and roses look better than many homes. While pretty roses is not reason to rent a storage unit, the care shown for the units and grounds is..While looking at the unit I rented, there was a small piece of paper on the ground and Phil picked it up without even missing a step. Richard, the manager, introduced himself and presented a very professional and caring demeanor. I actually felt the personnel cared about my storage needs and wanted it to be a good experience for me. They also had some remarkable specials I was happy to take advantage of. It is refreshing to find a business run this way...I am not going to have a minute's worry about the safety of my storage items! read more

I have been with West Simi Lock-Up for four years now. What was supposed to be a temporary move ended up being not so temporary. I couldn't be more pleased, especially with the management. I have used other facilities, but in my experience West Simi excels in terms of care of the facility and customer service. The units are well taken care of and there is good surveillance of the property. I'm just getting ready to finally move out of the unit and Dean, the manager, was exceptionally helpful in working with me. It is clear that they are careful about who they hire to manage their facilites. I would use them again without hesitation if ever I had the need. read more

Where do I start? I was in DESPERATE need of a storage unit 2 1/2 years ago. I went into West Simi Lock Up fighting back tears and exhausted. Darrin was so nice and helpful. I got a unit immediately. I have never had a problem there. The complex is extremely clean and I never worry about my belongings. Dean was a great addition to the place. I looked forward to going in every month to pay my bill and chit chat with him and Darrin. Whenever I needed extra time to get to my unit they were always more than happy to extend the gate time. August was the last month I needed to have a unit. I'm kind of sad I won't be seeing them anymore. Guess I'll have to stop by sometime for coffee and catch up with them. It's looking like my mom might need a unit soon and even though we are on the opposite end of Simi, I wouldn't even consider going somewhere else. Thank you guys for the GREAT costumer service. read more

I called the facility today and requested a unit. The staff was awesome explained the fees the security procedures and all the items that go with renting space. I will say these guys were great. Friendly and willing to assist in making my move easy. I appreciate their demeanor. If your looking for a clean, secure environment to store your belonging this is the place...... Chad Cook read more

This is one of the best storage facilities you'll find. The security is second to none, and it is always clean. The rates are competitive and they have excellent promotional rates. I don't think you'll find a better place to store your belongings! read more

Finding a storage unit long-distance (Oklahoma to California) was nearly impossible, but the people at West Simi Lock Up worked with me and made the experience totally painless. They also had a great special at the time, which saved me money. Everything was spelled out quite plainly in the beginning (such as no pro-rated fees -- monthly fees only) so there were no misunderstanding when my month was up and I wasn't ready for a few days, it meant paying for the entire month and I was prepared for that. The office staff was very helpful and friendly. They even suggested a certain unit so it would work best with the full-sized moving van I had coming. The layout was perfect for large trucks. The restroom was spotless -- important to me. Overall, it was an excellent experience. read more

The only nice thing I can say about this place is that it is clean, but keep in mind that this is my only experience with self storage so how hard it is to keep concrete clean. I do however have a lot of experience in business and would never think lightly of writing a bad review but this experience just warranted it. WHATEVER these people tell you verbally - DO NOT believe it. I was told with witnesses present that in case I were unable to move out on my move out day that I could pay for the few extra days that I used and would not be held responsible for the entire month. So as planned I contacted them to make the payment for those few days and was told that I needed to refer to my contract and would be responsible for the entire month. The person telling me this was the very same person that had only recently told me that a few extra days would be no problem and he even admitted that he told me that but said that Mgmt made it very clear that would not be acceptable so if I wanted my sofa I would need to pay the entire month even though I was only 4 days into a new term. To add insult to injury I now am being forced to pay for additional days because the notice to vacate that I signed previously (and was assured it would be sufficient by the same person) was no longer valid and here is the kicker - although I MUST pay for the extra days to cover the 15 day notice my stuff must be out before the end of my term or else I have to pay for the entire month! I swear if I hear someone tell me to refer to my contract one more time today I am going to SCREAM! read more

We live in Redlands California, and had gone to an auction at the famous Dave's that had gone out of business. We did not bring a big enough trailer and at 4:45pm realized we were going to need storage as we could not leave anything behind in the building because it was being locked up. We called West Simi Lock Up. My wife spoke with the facility manager Dean Hoover and asked him if we would be able to get a storage unit on the last second notice. He had one unit that had become available that day. He said he would stay late and wait for us until we could get over to him. Dean hooked us up and stayed until 6pm and he couldn't have been more helpful and friendly. Not only are the people at West Simi lock up friendly, but the whole facility is extremely clean and nice and well taken care of. I told Dean when we checked out and cleaned out our unit, that I wish I lived out here, because I would store something there just because they were super great!!! Thanks Dean and everyone at West Simi lock up!!!!! read more