We needed a new mattress desperately. Keith Highsmith was at the Sleep Outfitters in Frankfort…read more This man went above and beyond to get us a fabulous mattress and great discounts. He had just returned from vacation and the company had changed with website while he was gone. We chatted for awhile but it took him longer to straighten out the order. We went home and he called shortly after saying he got everything fixed. I went back to the store and within 1/2 hour he has us fixed. 0% interest on a 5 year loan means low monthly payments which we greatly appreciated. Keith was top notch in our opinion and we are very happy with our mattress deal. THANKS KEITH!

For years I've wanted to purchase a new mattress for our guest bedroom. Finally this summer in…read moreanticipation of occupying that room myself after scheduled knee surgery we made it a priority of getting a comfortable mattress for that room. The mattress we currently had felt something like sleeping on a concrete slab due to its extra firmness. Sleep Outfitters was extremely accommodating with my repeat visits of trying the beds that we were considering. The manager encouraged resting on the different beds. When I asked for her opinion she said beds are a matter of personal opinion and she did not want to sway my choice. She did educate us on the difference between types of mattresses (traditional, memory foam, and hybrid), She also educated us on the available frames and their features. Finally I had my choice down to just two mattresses. At that point she also informed us that purchases have a 120 day trial period and if I really couldn't decide it is best to purchase the lower cost mattress and pay the difference if we decided to change our minds. If we downgraded from the most expensive they would trade it out but not refund the difference in cost. I was pretty confident in my choice and it was a Sterns & Foster Hybrid Mattress with memory foam and coils that was soft but not too soft. When it came time to complete that sale the manager worked with us on the best price she could offer. We knew we were shopping during a sales period so we got that price. In addition since my husband works for the State she was able to apply an additional 10 percent discount. She clearly went over the warranty on the bed. Then the final stage was to schedule a delivery date. We were able to specify a date that worked for us. Delivery went very smooth. The men removed our old mattress and box springs and set up the adjustable base inside the antique bed frame that we have. Then they topped it with the hybrid bed and delivered the spill proof mattress cover. Woohoo, I am happy as can be with our purchase. It is like sleeping on a cloud. We'll be back to buy the exact same mattress for our master bedroom during the week long Black Friday Sale in November.

Joe At Sims Furniture is an outstanding guy he went above and beyond to give us excellent service…read more Best part Sims has furniture you can pickup the same day and you don't have to wait weeks to get your couch like we had too with another company that we never even got what we had to order and had to cancel the order. if you want to be treated right go talk to Joe he knows what he is doing. Thanks again for the excellent service and the cold drinks of water it was over 90 degrees that day.

We love Fitzpatrick's Furniture, a great small furniture store in Frankfort. If you want great…read moreservice head to Fitzpatrick's; Phoenix Fitzpatrick is a great salesman; never pushy; always willing to go above and beyond to help you find what you need. Love him!

This is where I bought my spc vinyl flooring for 2.29. It came with a 25 year warranty and it's was…read more5mm wear layer with 20 thickness. The best part if we were running late bc of traffic and they still allowed us for pick up and helped us put the items in our car. He also helped my bf fix his car heading there..

We purchased a leather sofa and love seats from Lissette. The store is very clean and the…read moreselection is awesome. Lissette was very helpful and patient. She made our shopping experience very easy.

We purchased a sofa from this business several years ago. I was satisfied but never thrilled with…read morethe sofa after we got it home. Pretty yes, functional questionable. Now we're in the market for another sofa and a separate recliner. We went to Gilbert & Sons to try out all the different styles. This time I've done my homework and know that the recliner has to be motorized because I don't have the leg strength required to close most manual recliners. We really didn't like the selection this time around and found the sales woman to be a bit pushy. She's quite willing to order a sofa without us even seeing or sitting on it. Then we started talking prices and I could see all the hidden expenses adding up. Delivery charge + removal of old sofa + full cost of furniture = no deal I think it's off to Louisville in search of the perfect furniture.

I have bought several items from this store: couches, recliners, upholstered chairs, and an…read morearmoire. The quality of the items has been excellent. I have been pleased with the service. The owner is a little pushy but that is just her personality. I take no offense and she is always willing to work with me to find what I want. The other woman who works with her is easier to deal with, but I have no complaints.

This company probably doesn't recognize my name because the company that brought us to Lexington…read morepaid for all the relocation. It doesn't change the fact that bed bugs were brought in on their bed. If not, why would they have so hurridly came in and changed out all the furniture? Could have so easily been avoided with bed enclosings. Disgusting!

I can't say enough about this business. They were prompt, professional and very kind. Dan and Glenn…read moreare fantastic people! The furniture is nice and my family loves it. I have recommended them to friends and coworkers and will continue to do so. Be wary of negative reviews. Most of the time the reviewers are only telling half of the story. Upscale has been one of the best decisions I've made since moving to the Lexington area. I highly recommend you call them.