I bought a Frigidaire Range Infinite Switch from Appliance Depot more than a year ago and finally…read morehad a repairman come to install it today. (I usually wait until I have a full day of work for him each time.) Clearly, it is past their return policy of 30 days. I ordered online, but called to make sure I was ordering the correct part for my model cooktop. They recommended and sent the wrong part. So, I called today to see if I could send it back and get the correct part.* I wasn't asking for a refund. After speaking with a woman for some time I asked to speak with the owner. Don reiterated that I was calling more than a year past their return policy and that there was nothing he could do because he didn't know who I spoke with. It doesn't matter who I spoke with, it is his company and it's his policy. Reading the recent reviews it seems the current ownership/management has a few very unhappy customers. I'm one of them. (*They don't have the correct part)

Our fridge died last Christmas. Thankfully, we live in Mn! The outdoors helped keep our food from…read moregoing bad. We quickly searched up and then decided on getting a new one from a small business. After our in store visit and finding what we wanted, with a better warranty and price than the big company offered, we paid. We skipped the delivery and haul away as we are capable and I wanted to give the community a chance to part out the fridge (appliance parts are $$$$) for no cost. Also made it lighter for us taking to drop off for recycling. Fast forward 11 months, we decided our washer and dryer had been fixed enough times and it was time to upgrade. Again, we found better pricing and warranty at Appliance Depot. Our 3 appliances are doing great. The one service call we made, for the fridge, was soon after the request was made, repair person was timely, and we had a laugh at the user error that prompted the call to begin with. Fast forward again, and we need a microwave. Likely a dishwasher coming up too. We will be going back to Appliance Depot!

Despite the name this place repairs ONLY items that were purchased here. "Move along please."read more

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

Ollom Appliance was friendly, professional, and provided excellent service. The person who handled…read morescheduling was warm and friendly. John quickly identified the problem with my dryer and repaired it at a very reasonable cost. I highly recommend this local, family-owned business. I will call them again.

stopped by today since my oven stopped working over the weekend. They listened well, helped me to…read moreknow my options and prices. Did not rush through it. I really appreciated all of this. It is a business I want to stick around!

Great service and prices. Shortie is so knowledgeable. We needed a new clothes washer. Shortie and…read moreher staff recycled our old one (for free) and loaded up our new one in less then 15 minutes. It does not get much easier and all with no stress and no hassle. Very impressed. I will buy from again. A fantastic locally owned small business.

These people are the definition of above and beyond! Started with a phone call, ended up with home…read moredelivery! Every person I spoke to was super friendly and helpful.

Ivan was fantastic- quick service clear explanation and great to work with. Highly recommendread more

My home warranty company sent this company out. He was on time, great communication and was very…read moregood. He figured out the issue, and went out of his way to try to get it repaired as fast as possible, even on a Saturday. I would recommend and use again.

Adam was great! He arrived in the expected arrival window. He showed me what the problem was with…read moremy washer and was able to get it up and running in a very short time. He was very respectful of my space and cleaned up when he was done.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

AMAZING! Steve…read moreCARES about his work. He doesn't only fix things, he also helped prevent something that would have gone wrong in a year. -Steve answered when I called -Came out the next day -Called on his way -Showed up when he said he would -Was VERY courteous -Knowledgable -VERY reasonably priced I will hire him every time!! You have gained my loyalty sir

There were red flags early, I should have cancelled my service request! First, Steve asked that I…read morecall him the morning of my scheduled service on my gas stove to make sure he could still come out to my house for the 10 am appointment. When I called in the morning of my scheduled appointment, he asked is it was ok if he showed up around 10:30 am. He did show up right at 10:30 am, made the repair, and was gone in less than an hour. I then left my home for a little over an hour and when returned I was overwhelmed with the smell of natural gas stink. After both the Police and Firemen where at my house investigating a gas leak, all they could find was something in the kitchen around the stove. Steve was called back and asked to return to investigate his "repair". He said he could return but would need to charge another service call. Really! He did return and showed up at the same time the Gas company technician showed up. He was rude and argumentative in regards to the connection between his service of my gas stove and the following gas leak in my house. Needless to say, Steve is not correcting the gas burner repair or fixing the gas line kink/leak where the gas line connects to the oven burner.