It was less than 24 hours from the time I called to when my dryer was fixed. He clearly…read morecommunicated his arrival time window and texted when he was on his way. Highly recommend!

I highly recommend Pavel! He was professional, honest, and incredibly dedicated to making sure my…read morewasher was repaired correctly. He took the time to troubleshoot a challenging issue, stood behind his work, and didn't give up until everything was working as it should. It's rare to find someone with that level of integrity and commitment to customer service. I wouldn't hesitate to call him again.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

He was awesome! He responded to my call within the hour and came the next day. His service was…read morequick. Bill is down to earth and an expert, which is nice for a novice like me who just bought their first home. He is also reasonably priced. I like that he is solo and just a great all around handyman. Thanks for the great service Bill! We will call again.

Great guy! Great service and super efficient…read more We called around trying to find prices with several repair places. Most of them were ridiculously priced just to come out or they didn't want the business or seemed not to want it. My husband found Bill. He is like talking to an old friend. He got here diagnosed the problem and had it fixed ( an old berring) it less than an hour. He gets it done and doesn't waste any time. He knows what he's doing and does it. Has a wide variety of brands he works on and a good span of knowledge. Our dryer squeaks and shrieks are no more. Thank you, Bill! Will definitely be calling again

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Quick, clear, and complete service! The washer was fixed within 2 hours. The tech was polite and…read morefinished everything up easily.

Technician was unfamiliar with washer dryer combo. Told me I needed a new control board, which…read moreneeded to be ordered. Called in a couple of days later to check on status of the order. Was told it was still up for management approval. 3 weeks later the technician called me and told me the order had not been placed and if I was still interested. Unbelievably bad service!!!!!

If you promise to be here at 11-2 window, but then delay by letting us know it will be at 3pm, then…read moreyou don't call but it's 3:49pm and you aren't here... It's going to hard to like your 'service.' Having to call you to find out you don't care enough to be on time or to let us know there is an issue is not a great service moment.

He was so fast and quickly fixed my dryer. He had time, and I wasn't too far away so he came and…read morehad the part in his bag because it was so common a problem. Unlike other companies that came 8 times and still didn't fix the problem.

Sergio was quick to get back to me and come out to look at my dishwasher issue. He communicated…read morewhat the issue was and estimated time to fix. He ran to get the part and came back the same day and fixed the dishwasher savings me time and headache. I thought the price was a little bit high as I could have replaced the dishwasher for not too much more and have a newer model but it was still cheaper than a new one and quicker. I would use this company for future jobs as he was responsive, quick and great at communication.

Our refrigerator stopped cooling and he came the same day. He seem like a pro got right to it…read morefigured it out took good care of putting our food out on the counter and putting it back in when finished. An excellent worker

Of course our refrigerator would go out on a holiday weekend. I sent an email to northland…read moreappliance and even on a Sunday they responded. Brittney let me know I would get taken care on Tuesday after Memorial Day. Dave came to the house and the moment he walked in he said " I smell gas" interesting enough, I had excel out to the house months earlier and they couldn't find a leak, while Dave is repairing the refrigerator I called excel, they were at my home in 15 minutes! they found a gas leak in my laundry room. Dave I can't say thank you enough to him, he repaired my refrigerator at a reasonable cost ( fan went out) and alerted me to a serious issue in my home! Brittney was kind, and just a gem to talk to! I wish I could give northland appliance 10 stars! best service ever!

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

One of the best things I have done is find Larry. He has worked on 2 of my refrigators. very…read morequalified, prompt and when there were other problems was immediately responsive and solved the issue, Recomend him to everyone

If you are looking for an expert appliance repair service, this is it!…read moreI have a 20 year old Maytag washer that was leaking and they sent Larry the next day to assess the problem which he did quickly and neatly. He also gave me advice on how to maintain it and keep it going for another few years. He then gave me care tips for all my other appliances: dryer, dishwasher, refrigerator, freezer, range and oven, all different brands! Larry even applied porcelain paint to two miner chips in the dishwasher to prevent rusting. Talk about service!