Great customer service and even nicer people! I wish I could remember everybody's name so I could thank them all. They took great care of my father's ancient old power lawn tools. I was given a straight forward and honest estimate of what could and could not be repaired. Alex and company were able to service my equipment faster than promised. Thank you. read more

I brought in two personal Yamaha generators for maintenance and these guys knocked out the check-up in a couple of days. Provided some great tips for winter storage and seasonal usage...superb service! read more

I took my neglected lawn mower of 6 years here and was fixed and serviced the same day. I even got to mow my lawn before it got dark.Very friendly, knowledgeable and helpful staff! read more

I sent over my worker to pick up some seals and motor mounts for my chainsaws, but they didn't want to sell me the items because I can fix the units myself, they said they have to repair it and it's over $300 to repair only for seals cmon ya right total rip off this store sucks fr. I do a lot of repair on my own machines and I buy a lot of stuff for my company and this business is off my list, don't come here unless you wanna overpay smh read more

I have to say Simons Power Equipment is the best equipment repair shop I have ever gone too. They have great costumer service, quality parts, best prices and a great selection of hand tools and power tools for really great Prices! There knowledge about power tools really blows my mind! I've come here for years and I have never been disappointed. If you need tool tune-ups, equipment repair, mowers, hand tools and more! This is the place to go! God Bless you Simons Equipment! read more

Quality help and great prices are hard to find sometimes, but not at Simon's Power Equipment. I got great help, a clear understanding of what I needed, and detailed instructions on how to operate my new generators. The manager even presented a great option on how to get more Watts and convenience for less money. What a nice experience! read more

If you believe their statement that you will walk out happy then you are mistaken. I called in to get a simple part and was met by Alex. He was standing eating his sandwich and asked to help. I explained what I needed and was told that if I don't have the exact wheel bearing number he can not help. I explained that I need any 1" wheel bearing. He again said he has to many bearings to look through. I asked if you need to fix a lawn mower wheel and see it is a 1" size do you have to look for the part number or do you not know were your 1' sizes are. He said he needs a part number. All the time taking bites of his sandwich. So a family run business maybe yeas. Treat you like family well I am glad I am not in their family. Making sure you have great service well if it not feeding time for them a great service is I don't care service then they achieve that. I will never go back even if paid. read more

An Update... I took a sidewalk edger in Monday. Alex gave me a price, and we discussed whether it would be worth the expense to repair. I decided it would be a lot cheaper than buying new and approved the price. On Tuesday, 30 hours later, Alex calls and tells me it's ready, (already) and the final cost came in well below the initial quote! This is GOOD HONEST business!!! Thanks Alex! read more

This is by far the best lawnmower shop in Southern California! I enjoy doing business with them. As a member of a our Fire Department, I trust no one else other than Simon's power equipment. They know their stuff. Always give us helpful advice, money savings!. I recommended everyone to go there. You won't be disappointed. read more

They are very rude. Especially the guy named Alex he looks young and he is bald that's how I can beat describe him. He also claims to be the owner. If this is true then what a horrible owner he is. Ok I called for a stump grinder and asked if they do half days because I only needed it for 2 hours. He was rude and then I went into the shop to get the stump and told him that since I was renting it for one day being that it was already 1pm that if I brought it back in the morning that should be okay. He yelled and then said no and that I have to bring it back the same day at 4:30 and if not that they would charge me another day. Then he laughed and took the stump grinder back which at that point I didn't want to do business with them anyways. Don't go there save your money, they don't care about them customers at all. Ok read more

I am beyond thrilled with the service at Simon's Power Equipment. We found them on google, we are in Van Nuys so it wasn't too far. I took our lawnmower over, Alex helped unload it from the car and said he would call me later in the day with an estimate. He called just a couple hours later with a fair estimate for repair and also noticed my husband had not put the air filter back in and asked how we wanted to proceed (did I want to come and bring the old one, did I want him to buy a new one and install it) I appreciated the options and his approach. He even had it ready earlier than he originally told us !!! Will ABSOLUTELY use them again. What a great find read more

We are OFFICIALLY at 5 + STARS! Its no longer about a non starting generator...Every since my first review Alex has been working tirelessly ....personally and closely to get this generator going! After over 2 months of start stop and start start we seem to be there! Thank you Alex! Even if this equipment gives me more problems I APPRECIATE the personal attention and your determination to get me powered up! read more

Alex took the time to help us with an unusual home-generator-installed-in-a-van. For us, the problem was a total emergency. He listened to our symptoms, carefully troubleshot the problem and had it fixed when we brought it to him same day. He was quite competent. read more

Simon and his son always have a solution for my problems, even when other shops are stumped. They were able to fix an issue with my mower despite several other shops being unable to figure out what was wrong. I was told by several mechanics that it wasn't worth fixing because it would be too expensive and SPE determined a $5 part was the problem! Saved me a ton of money, will definitely be back. read more

I was very appalled by their attitude here! I purchased a new Honda generator and had a simple question; whether they had something I needed for it but the woman who answered was dead set on blowing me off. She thought I was only calling to ask a question so she told me to Google it!!! Then when I asked to speak to a technician to see if I needed what I was looking for she said they are all busy you can hold or call back so I asked to hold and she put me on hold for about 15 seconds and hung up on me!! Very classless and poor service! They were listed on the Honda website for service.. I am sure Honda wouldn't be too happy with the way they treat their customers! The worst part? They were the closest one so I would have considered using them for the unit's service.. read more

After complaining to my neighbor about my lawnmower, he referred me to Alex. Without much expectation, I took in my mower and Alex fixed it. I am glad I found a business like Simon's that is honest and does not compromise how they do business. Thank you for answering my questions and fixing my mower in a timely manner. Although tour shop was busy and full of customers, you took the time to answer my questions and I am thankful for that. I am happy to say I have told my neighbors about you too and I will look forward to the next time I need my landscape machineries fixed or changed. read more

Needed a generator but did not know much about them. Simon's Power Equipment was so extremely helpful. They not only walked me through the different generators but took the time to explain to me how to use it. I wish every company was this helpful and professional. read more

This place is the best. Always fast, fair and friendly. Really know their stuff. Have bright 3 different power tools in (mowers etc) for repair or tune up and have always done an excellent job. The only place I trust!! read more

Patient, thorough and honest. I had to order a replacement part thru the warranty and Simon's power equipment had to patiently deal with the warranty company... all work done for a very reasonable price.. I highly recommend. read more

Super helpful, needed some power tools to build a dog house for my dog and a tree house for my kids. Alex and Simon are super helpful. Beats going to home depot waiting for help. Thanks again! read more

The guy behind the counter was a complete jerk. I'm a city kid and don't know anything about engines. He continued to laugh at me after I told him to please stop. He attempted to ridicule and humiliate me for not knowing anything about engines or lawnmowers. Then he proceeds to tell me that "the odds aren't in my favor" that I'll get my mower fixed for under $200 because there wasn't enough oil in it. I used nearly the entire quart the mower came with and only used the mower twice. He continued to laugh at me for not recognizing this. Screw this place. read more

Look I never asked you about fridges I gave you the wright amps and wright volts your s....d ass told me to go do my homework and call u back so don't be making up stories I never told you I need a generator for fridge this is bullshit don't believe anything he says read more

Great place, location and service. Had the part I needed for my generator in the store. Simon's knew immediately what was wrong and made the recommendations on the spot. Turnover rate was faster than industry practice. No wonder this place has been in business for so long. Thank you Alex for your professionalism. read more

This place truly rocks. Overall, I would give it 10 stars if possible. Service was impeccable and the wealth of knowledge they displayed were so helpful. Thank you for doing business with integrity and honesty. Will tell everyone about you guys!!!! read more

I was saving my first review preferably for a cafe run by a voluptuous Spanish girl but dang it, Alex's customer service and knowledge was just too over the top for me not to commend him. When you think of premium lawn equipment, you think of Stihls. There's a reason why they only trust small independent dealers rather than Home Depot and Lowes, because premium equipment requires premium expertise best provided by a premium dealer like Alex. He knew the nuts and bolt about the nuts and bolts, as in the different Switzerland chains, how to keep maintenance, tube schematics, improving the fuel pickup system, and the decibel-milliwatt signal to noise ratio. read more

Just a note that I had a very positive experience here today. I had been contemplating buying a high end long reach hedge trimmer for a long time and so today I made it a point to visit Simon's. I walked in and was amazed buy the selection of tools and at how friendly the staff is. I had a very specific item in mind and much to my surprise they had in stock. Alex was very nice and gave me some tips on maintenance and care for my machine and his lovely assistant took care of the invoicing and processed my credit card. I was in and out in no time at all, I like it when things go smoothly. read more

Simon's the best shop in California I took my Honda Generator Eu7000 with problems And they did such a good job now my Generator its working like new thanks to them !!! I RECOMMEND THIS PLACE HIGHLY !!! Thank you SIMON'S! read more

I had a great experience overall at Simon's when getting a Black and Decker battery powered mower repaired. Price, communication, quality of repair, and timeliness was all first rate. Alex was very friendly and professional. The mower was repaired at a great price in just 2 days! He called to let me know if was ready early. read more

This place Rocks!! I have a black and decker battery mower and I "thought" I could fix it and took parts off the mower and of course made it worse, I came in to Simons and they took care of it within 2 days (and one of those days was Thanksgiving!! It was done at a fair price and the mower works great. I can not say enough about this place, its so rare that you find a place thats friendly does the job right and is not outrageous in price, Love Them!!! read more

This placed helped me with my chainsaw and they gave me pointers on how to keep the chain lasting. I'm a local business owner and recommend this place 100%. These guys are good!!! read more

This is a wonderful repair shop I believe it's family-owned and you really feel like family when you're in there. They are very knowledgeable in what they do. I bring all my Honda generators and pumps in for service and have never had a problem with any of them. I've used other shops in the past and by far this is the most reasonably-priced they don't gouge you. They are honest, fast , skilled and cheap. What more do you want please go to check them out for all your small engine repairs and service needs they also have a ton of machinery and gear for the landscape / gardening professional or homeowner. read more

Alex is so honorable and honest. After several places wanted to charge me $90 for just looking at my new Husqvarna chainsaw that I couldn't get started, I called Alex. He said to bring it in and he would look at for no charge. He got it started. I offered to give him $10 for helping me out. Alex refused the money no matter how many times I insisted to pay him something. I drove from Saugus to North Hollywood and believe me even though his shop is some distance from my house I will go back to him in a split second for any future service. You don't find many people around anymore who has his integrity. My name is Jim and I approve this message. read more

My compressor Makita Mac5200 broke the other day, I brought it over to these guys right away. Since I'm running my business, not having a compressor costed me some money but luckily these guys came for help and fixed my broken compressor in under 24 hours! I couldn't be happier! They did everything under Makita warranty too! read more

I ended up at Simon's trying to get some tools fixed for my dad. I dont know the first thing about gardening equipment. Alex was professional, courteous, and patient with me. He even hopped on the phone with my dad to diagnose and recommend the most cost-efficient repairs. You've earned my business, good sir. read more

Simon's came at a high review. My friend told me not to fear, go when need of any repair. I'm glad places like this exist nowadays. Trustworthy and honest. Love the way they do business and customer service. Thank you Alex for your expertise! read more

After searching through "Yelp" for the best choice, I went with Simon's. Even though I live in Chatsworth and it's quite a few miles over to N. Hollywood, it was SO worth it. I've found someone who can do the job right the first time. My mower and edger had not been operated for more than 20 years, yet they were high quality equipment and I was not eager to replace them. I was so relieved to discover within the day that Simon and Alex would be able to put them back to work for me. Kudos, gentlemen! I highly recommend this shop. read more

I found this place via yelp and came in because of the high ratings. A guy assessed what the problem was and told me it would take a few days to fix because a part had to come in. Only 2 days later Simon's called me and left me a message saying it was fixed! I was so happy they fixed it on time but became ecstatic once they told me how much it came out to be. My dad was super stoked on how well the lawnmower ran afterwards. Thank you once again! read more

Truly one of a kind shop. One of a kind business. Honest, to the point and on point pricing. When my friend told me I should take my landscaping machines to Simons, I told my husband and we immediately went. We went to find customer service that was impeccable and efficient. Turnover time was faster than expected. Thank you for your professionalism. read more

Great service. Took in Sear's mower that wouldn't start and needed new tires. The turn around for the repair was less than 24hrs and the mower works like it's new. The cost was reasonable. I would definitely recommend Simon's Power Equipment! Thank you!! read more

Bought a Stihl BG55 blower yesterday. These people are great.....Places like this are hard to come by in the world of big box stores. If you need lawn care equipment, you need to visit this place. I just wish I found them earlier. read more