My family and I have bought shoes from this location multiple times. Each experience has been…read moreextremely positive, with the staff being very knowledgeable and helpful. I have loved all the shoes I have purchased, and it is my go-to spot for sneakers. Shoutout to Oliver for awesome service!

I came in today as a novice looking for running shoe advice. John helped walk me through three…read moredifferent suggestions, where I got to try them on and jog down the block. He checked my stance, current setup, and answered each of my Google level intro questions with a welcoming kindness. I didn't feel out of my league or pressured to purchase a pair I didn't feel educated on. With that, I left with a pair of Brooks I feel confident in!

Great sales and great service. The best selection, including some favorites from Habitat, Columbia,…read moreand other selective clothing lines. Also lots of fun socks. Check out the discounts corner.

Do NOT go to this store unless you want to try on shoes and then buy them elsewhere. The people…read morethat work there were very RUDE, not helpful, and actually yelled at me after I tried on shoes with socks they specifically gave me and told me to try them on. They did not say I would then be required to buy the socks, nor was there any signs of any such store policy. They insisted I was required to buy the socks as per MA law (no such law), and the manager was so angry and was yelling at me I was afraid he might become violent. I ended up buying 2 pair of boots at Nordstroms where I was treated like a queen. Their return policy was much more liberal (no time limit as long as shoes are in new condition with sales slip). Why buy goods from a store where the workers/manager are rude and just plain unhelpful and nasty, when you can go to Nordstroms where you feel like you're treated with dignity and kindness?? BTW, I filed a complaint with the Better Business Bureau but The Barn chose to ignore it. Had they made an effort to resolve this, I would not have written this review.

Their coupons are scam. The customer loses the discount coupon if we want to exchange the shoes…read morealthough it is still not expired, total disappointing. I am not shopping there anymore.

Weird place. Bought a pair and they didn't give me a bag, saying they were going bagless. Fine. A…read moreweek later I was back seeing everyone got a bag for their purchases. Another time, I needed to use the restroom after checking out. One staff told me it was for customers only, so I asked if I needed to show the receipt, then he said the toilet was broken. I came to ask the girl at the front desk, she said no public restroom (?!) People, I just literally checked out. You can keep the restroom and all the shoes for yourselves. Customer service is a mess here. They used to have some good staffs and lost them. The shoes no long look that good, neither the price. You can get the same thing for much cheaper online or at the brand store. (Eg., Cole Haan for $100 at DSW but only $79.99 on Amazon or $85 at Cole Haan store in Assembly). Bye.

The Chestnut Hill Shoppes is a relatively small mall located in Newton, Massachusetts. The main…read moreanchor store is Bloomingdale's, which occupies two separate wings on opposite sides of the mall. One wing houses the home goods and men's departments, while the other features women's clothing and fragrances. In addition to Bloomingdale's, the Chestnut Hill Shoppes is home to a Cheesecake Factory restaurant as well as several other stores, including Tiffany & Co., Janie and Jack, and Crate and Barrel.

Nice smaller mall in the area with good stores, two levels and enough parking as wellread more

Ralph Lauren Calvin Klein, buck mason, levi, awesome snacks, theory! Great brands great deals…read more Awesome gifts. On and off season things.

Some of the reviews I read are ridiculous. It's TJMaxx people. They have what they have. If you…read morelike it, buy it because it won't be there when you return. I always find good things. Cute, trendy styles, kitchenware, good selection of bags, etc. The staff at this store are all nice and helpful, and I go there a lot. I've never had an issue returning an item because I follow the return rules. Go there often as they are constantly getting new items.

Thinking and wondering if my friend still has all of those free bird shoes. She really did look…read morenice in them. Thanks for the service and for allowing me to make my friend k happy. She loved shoes.

I've been drooling over these leather beauties for several years now on social media and when I saw…read morea store on Newbury I had to come in and browse. They have SO many shoes and boots inside. Freebird has a distinctive style and their shoes and boots are like leather works of art... it was fun to browse and see what was available in store and have the chance to see and try on some items in person. It's not cheap - but most quality leather goods aren't.... so as long as you are realistic on price, you'll be fine. Def. worth a browse and you might find a new beauty to add to the collection.

2020 Pandemic Review…read more Thank you, DSW, for realizing that not all your customers feel comfortable to step indoors just yet while the pandemic is in full swing (there is currently an estimated over 90,000 active covid cases in our state at this very moment). Thank you for obtaining permission for your customers to pull over into the fire lane to do curbside pick up and returns. Thank you also for extending your return policy. Not ready to hand over the 5th star cause of my general past in-person experience at this location. Although it has now been about a year since I've stepped through your doors, historically, I couldn't help but be aware of how messy your aisles often were. Yes, your customers should have returned the shoes to the appropriate shelves when they were done with checking them out, but unfortunately not everyone plays the part of a responsible adult when out in public. So it would be nice to be able to spot a staffer here or there organizing or restocking sometimes, instead of primarily only being able to locate your workers over by the registers.

The store is great but just a warning do not ever purchase a gift card online. I placed an order…read moreonline on Dec 7th and never received it. Had to call twice and both times spent 20 mins on the phone with AI bots followed by a representative who was very difficult to hear or understand and kept putting me on hold before telling me I should wait another week. By Dec 24th I asked for a refund and am still unsure that I will get one as I never received any email confirmation of the promised refund. Just a major waste of my time and energy.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.

Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.

I have multiple feet issues and thankful to have an employee, Diane, help me find the right shoes…read more Very knowledgeable and pleasant. I hope she remains an employee there.

The absolute worse service in the entire world. We were ignored for 30 minutes after calling first…read more The manager just ignored us and took someone before us after we were waiting for 20 minutes with a very active toddler running around it was not easy. Do not go here if you have a toddler and want even remotely decent service. I will never come back and tell everyone to never come here.