Mary Martin is beyond talented and knowledgeable. She's the magician of face & body care . I leave…read moreglowing. And I love the mud & sauna treatments. A must try

Detail oriented boutique day spa and home away from home. Mary is one of the most authentic people…read moreI've ever come across in my life and an absolute master with skin. I've been seeing her for 6 years for everything from acne treatment, facials, laser treatments, waxing, light treatments and everything in between. She's been a miracle worker in me and every person I know that has gone in!

I loved visiting the baths and spa. I went first thing in the morning and began with sauna, then a…read moremineral bath and wrapped up with a massage. I was so lucky to be worked on with Peter, who is professional, knowledgeable, and wonderfully brilliant. He was thorough, really found my trouble spots, and was a great balance of conversational and relaxing. Thank you all for a great experience!

The single star is only for the mani/pedi I got. First, I called and asked if they had gel polish…read moreand they said yes. Once in the salon, I picked out my color and waited. I was the only client, but the for some reason the tech sat 10 feet away from me and made me wait for ~10m before she came over to start my service. While waiting, I could take in the overall grunginess of the salon. I did not expect this at the Roosevelt, which is old but has charm and is usually clean. The floor linoleum was old and in need of replacement, or at least a deep cleaning. The pedicure was slipshod. My feet soaked in the lukewarm whirlpool for about 10m, then she took my feet out for the "massage", This consisted if her rubbing some lotion only on the front of my lower legs. Very disappointing. The manicure was borng as she made no attempt to make any sort of pleasant chit-chat, even when I did. I found out halfway through that they did not use gel polish, and both my mani and pedi had peeled off in a week. The whole thing cost me $120. It would have cost me $80 - with gel and much better service - in my hometown of Cambridge, MA. It's a good thing I downgraded from the deluxe mani/pedi, which would've set me back $145.

Such an amazing facial experience in Saratoga. As many others mention below, Crystal deserves ALL…read morethe stars! I would give 10 if I could. Crystal stressed that each facial is customized to the customer's needs. For every step we took in the process, she made sure to explain the ingredients and what it'll do to my face. Not only was it a great facial, but she also goes above and beyond to make sure that you're taking care of your skin properly. She was kindly shared tips on nutrition, skincare routine and what products to avoid, to use, etc. I'm new to the area and she also was quick to recommend restaurants, things to do, etc. Overall, she's just an enjoyable person to be around and chat with. After I left, I immediately told all of my girlfriends this is THE place to go for a facial in Saratoga as none of them have found places that they like here. This is also at a great location right off of Broadway. The atmosphere was inviting and peaceful. The entire set up was thoroughly cleaned and smelled of lavender (my fave).

Crystal deserves every single star given to her!! From the communication to the hospitality to the…read moreprofessionalism. She was AMAZING! I have problematic skin mixed with stress and she walked me through the process of taking care of my skin at home as well as which products I would need. I can't wait to return and see her! I wish I had taken a picture of the glow I had walking out of her establishment. FACES has such a peaceful and inviting atmosphere. The location is tucked right around the corner from the main strip. But don't be weary, the seclusion is like a well kept secret. Sort of an invite only establishment, lol!! Everything about FACES from the moment I walked in made me feel comfortable that my skin was in good hands. Lastly, during my appointment from consultation to treatment, each step felt effortless. I didn't realize how much time had passed and was almost disappointed that I had to leave! Thank you Crystal and see you soon!! -Kim

I had a massage and facial this past weekend. The shea drizzle massage with Laurel was the best…read moreI've had. She listened to my concerns and addressed each one. She worked out an issue I've been having with my back for months. It was only an hour but felt like more. I will DEFINITELY book with her again. I booked a Nourishing & Re-balancing facial. After looking over my skin, the tech she said recommended a vitamin C facial. At no time did she say...oh by the way this will add $33 to the cost. And added a $21 eye/forehead mask without telling me. So great experience until I went to check out. The additional $54 was a surprise.

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

I've had so many facials. What's more, I've had so many Biologique Recherche facials. And the…read morefacial I had from Andrew at Skin by ASK was HANDS DOWN the best (either that or my skin has way improved naturally ??) I can't recommend him enough -- super easy to talk to and schedule with, very courteous and gentle in treatment, totally relaxing, and my skin feels amazing still 2 months later. He recommended one product in particular that I think has also made a huge difference. Bravo Andrew!!!! Thank you for your work :)

Andrew has been my go-to for skincare for years now. My skin always look amazing under his guidance…read moreand he always takes his time to customize a routine fit for your skin. Go to him for a facial and let him do his magic and I guarantee you'll see results in no time!! Oh, and his facial massages are to die for - you'll see what I mean when you go

I went in for a facial and foot massage with Michelle, and I have had a facial with her before, and…read moreit was so relaxing and I would highly recommend.

I had a fabulous 2 hour Scalp Spa Treatment with Lisa Liptak - the owner. She was absolutely…read moreamazing. I learned so much about the health of my scalp and the treatment made me so relaxed. My scalp and hair has never looked better! What a great treatment to get to elevate your scalp and hair! This is a must for anyone looking to pamper their hair and scalp.

I had a great time -- my husband and I came for a couple's soak in mineral water. Thirty minutes,…read moreand we each had our own generously-sized tub (he really liked that because tubs at homes and hotels are typically not big enough for him). It was relaxing, clean, smelled good, and the staff were kind and professional. I'd happily come back again. Also - I sent an appointment request through yelp, and someone called me within an hour even though the business was closed. It was so easy because they were very responsive.

The location that used to be The Crystal Spa got a nice modern update. The lobby feels vibrant and…read morethe staff is very friendly. My massage therapist, Steve did a wonderful job with the massage. Minus one star for the room that was a bit cold throughout the massage. Cheyanne, the guest attendant was very attentive and helpful. Check out their holiday sale or check in on Facebook to get a free Sauna and mineral bath.

What a wonderful find! A beautiful little spa on Broadway. I had a facial that I swear gave me back…read more10 years! Diane was so personable and also added a complimentary Jane Iradale mini make up session. If you have not visited this spa, you are missing out on a wonderful experience!

Amazing Spa one of the best and excellent customer service; and I have had massages all over the…read moreworld. Super impressed with Lisa; she is an amazing massage therapist highly recommend her and overall the spa as the staff is welcoming, friendly, caring and more to your needs and I could keep going and going. It's also so pretty you will enjoy the ambiance plus awesome oxygen treatments. Don't delay treat yourself today and Diane is an engaging owner of the spa and she too is fabulous! Thank you Diane the service reflects greatly on you. To everyone in Saratoga area and visitors: Just do it! Enjoy and Cheers