Had a massage with Sarah, who was wonderful. Very relaxing and calm atmosphere. Loved the…read morelemongrass and bergamot addition to the massage oil. Will be back for my next adventure up here.

Such a beautiful location, I stopped in here for a facial and can't wait to go back! The staff were…read moreextremely helpful and kind, and the atmosphere is so relaxing and welcoming.

Angela was a wonderful massage therapist. Best massage I have had in years…read more The spa itself is lovely. Especially the relaxation room before/after.

Everyone was so nice! And the prices for services were very inexpensive (especially when compared…read moreto the spa at sagamore!). We came for a bachelorette party on a Thursday with 4 ladies and they were able to work the schedule in a way where everyone was able to get what they wanted and all finish at the same time. A nice relaxation waiting area with relaxing music and dim lighting which I liked. The 30 minute facial was very relaxing and I would 100% get that done again. My friends said the chocolate massage and hot stone massage were amazing. 2 ladies got the hand and foot reflexology, which they were not super impressed by. They said it was nice at some points, but most of the time the techniques were too rough. One said she mentioned the pressure was too hard and the person giving the massage actually went harder and told her it was a problem point they should work out. She was sore to the touch for the entire weekend. She also mentioned that the woman was texting during the service! The other got bruised on her arm (picture included). Would I come back, absolutely! Would I get the reflexology, probably not.

Before I visited Salon Innova, It had been a year of growing out a terrible cut from another salon…read more (I included my "before" photo of grown out cut/color)I met with Sarah and talked about my anxiety after my last cut and showed her the photos of the terrible cut! We talked through my desire to add some highlights to blend my root growout and grays into the brighter ends. I showed her some reference photos and she talked me through some recommendations before she got to work. She was super empathetic and checked with me after lightening to confirm the right toner shade and cut to be sure I was comfortable. She was so patient, talented and kind and really eased my salon fears.! The salon has a super cozy vibe and lots of natural light. All of the staff I interacted with were super sweet gals. I will definitely be returning for regular cuts and color and bringing my daughters here too. Thanks ladies!

I went for my first cut/highlight/gloss today with Carol and LOVE the results. She certainly had…read moreher hands full, as I hadn't had my hair done in ages. The outcome is exactly what I want. I will definitely go back and highly recommend this salon.

My service technician was friendly enough, even though I had an appointment I still had to wait…read more They have plenty of technicians on duty to assist with the pedicure's & nails. I like how they bundle things together as one price. There is different options to pick from. My technician did as ask with the exception of the massage being too hard, even though I asked for a soft message. I will be visiting again, I just will not get a massage.

Super chic interior and lovely furnishings, quality polishes and colors available, and the staff…read moreknocked it out of the park! Loved it there and tried to return for a fill. They were super busy and needed a reservation for a pedi, but totally worth the call for reservations.

Coco is an amazing nail tech! I get ANC, and she truly takes the time to do it right. I have very…read moredeep cuticle pockets along the sides of my nails, and it's extremely rare to find a nail tech who actually takes the time to clean them out properly. Most places just dremel, file, and dip, and the powder ends up sitting on top of those areas instead of being clean and smooth. Coco is different. She genuinely makes the effort to thoroughly clean out my cuticles and those deep side areas so everything looks neat, smooth, and professionally done. It makes a huge difference in how my nails look, feel, and last. The salon itself is also incredibly relaxing. I love the fish tanks, which are 100% taken care of with pride, the music, and especially the TV. They play videos by Li Ziqi, who is absolutely fascinating to watch. Her beautifully filmed cooking and traditional rural lifestyle videos are so calming and really add to the salon's overall vibe. Coco is very sweet and cares about her clients. I also had another young lady do my ANC there recently, who was fantastic as well. A+++++ experience all around!

I got a basic color and acrylic tips. They turned out nice. And VERY affordable, only 40 something…read moredollars. One nail did break but I'm pretty sure that was my fault. Coco was kind and made sure I got what I wanted. Good place if you're looking for something simple and affordable. Didn't take too long either which was my favorite part.

My mother and I visited Hi Nails today for pre-vacation pedicures…read more Although it was a busy Sunday afternoon, we were greeted with warm welcomes and kind gestures from the whole team. Our Nail Techs were both very sweet and professional and our toes look great now! The prices here are very reasonable and the quality of services is excellent. Being that this is such a great place, I'd recommend calling ahead to make an appointment. Thank you Hi Nail team!

I had a 3pm appointment! Sat in the chair not even able to soak my feet for 20 minutes! Someone…read morecame over and said it would be a few minutes! I left and would never go back.

Unprofessional service. I came in when there was just 1…read moreother lady getting a pedicure. I got such a rude response to wanting that service. Throughout my pedicure, the nail tech decided to take a personal call and gave me a half job on my toes. Another technician ripped my fingernail and attempted to cut it with rusty nail clippers. Very unsanitary and I will never return.

My 1st visit my gel bubbled up on my nails. Yes, I did go back & say not happy here. They polished…read moreagain. My 2nd visit, my nails (3) of the broke off after 5 days. I did go back. I was tired of going back for repairs! Expensive.....not worth the hassle! On the search again for a nail salon that's worth it!

Tim and Lynn are amazing! My nails look beautiful every time I leave there. The nail salon is…read moreclean and inviting. I highly recommend Kim and T's

We booked and confirmed appointments for four people for a Mother's Day outing. When we arrived, we…read moreagain confirmed there were four of us, yet the salon only set up three stations. There was another employee available who appeared to be doing nothing, but instead of accommodating the fourth appointment or offering any explanation, the staff were dismissive and incredibly rude. By the time the other three people in my party were finished, I was still waiting and ultimately decided to skip my service because I wasn't going to make everyone continue waiting for me. What was most disappointing was the complete lack of apology or effort to make the situation right. Mistakes happen, especially on busy holidays, but poor customer service and rude treatment are unacceptable. This was supposed to be a relaxing Mother's Day experience, and instead it was frustrating and disappointing.