WHAT A JOKE !! My mother passed away on the 15th, and was scheduled for cremation on the 17th... I was told four times that payment needed to to be in full by the time of her cremation otherwise she would be transported to the state facility, of course I got upset and emotional on the phone with the last phone call and voiced my opinion and emotions, 1 hour later I was called from the director and told that she would have to be removed because I verbally abused her employees and that they have a zero tolerance policy for such Behavior, seriously?? They kicked my deceased mother out of the funeral home because I got emotional and upset what a joke!!! read more

My mother told me that she and my father had decided to be cremated. My father was was in an assisted living facility in Glen Burnie and I had looked at a few places that were incredible in price....and that is not a compliment to them, trust me. I came across Simplicity looking for cremation services in Glen Burnie, I had emailed them about pricing as I was told by Hospice of the Chesapeake that I needed to start thinking about arrangements. We had known his condition was getting worse on Saturday, but the Hospice believed he had a few more days....it ended up only being hours. I sent out four emails of established places that HAD email addresses asking for information and prices. In those four emails, the only one that has been returned was from Simplicity. Mind you at the time of sending the email, I was simply trying to get the ball rolling. I happened to open my mail after getting a call from the ALF that my father had expired and I just felt it was a sign from my dad that we should move forward. I phoned and Celia answered the phone. From the moment she did, I just felt a connection to her. She explained the process, answered the questions I had and we proceeded with having my father's physical body picked up by the facility. We made an appointment time and I gave the family the details so that we could see my father off. This is probably one of the questions I should have asked, but having never ever dealt with arrangements of this type, it simply slipped my mind, which is how is someone laid out in a direct to cremation. That said, my father was covered and he was in a room that was much like your normal looking funeral home inside. It's quiet and peaceful, but the facility itself is in a office front/business park. Having said that, the price reflects that. Having seen some of the prices with the biggies around town that have their PDF's posted online, you aren't being soaked for the entire insurance policy that is meant to help your loved one go on without the other. You aren't paying to pull up to a big, pillared building with 90 employees inside directing you to your loved one or maintaining the big cars that are outside. Most of all, if you have a parent who is in a fragile condition like my mother is at the moment, it's easier on them. She didn't feel she could handle all of the people that come with a funeral, so this eased my mind. Celia was professional and understanding of all of our issues, explained the process, we selected an urn and a piece of jewelry for my mom that she can have with a little of my father next to her heart. There is also preplanning which I will be getting into once I get the affairs of my father out of the way. With all the paperwork and calls that you have to make, this will be very helpful when the time comes for my mom. I hugged her when we all departed and I knew from her hug that she is a caring individual.....you just know when something is real and a person cares. In the end, we went to lunch and celebrated my father's life with the family and we will have a celebration at his church next week with those he cared about. Isn't this what it's suppose to be anyway? When it's all said and done, I feel like my father would have rather had *Simplicity* (fitting name) and us enjoy reminiscing about his life, not crying over a coffin because as believers, he is simply not there. Even with planning for celebrations of his life and paying for his cremation, we are nowhere close to what the big guys around town wanted for. If this is something you are thinking for your loved one, this is definitely something to investigate for yourself. As odd as I feel writing about our end, there is just something to be said for this process. I highly recommend Simplicity. read more

I had reason to interact with the staff at Simplicity due to the sudden passing of my best friend. Celia and another woman (forgot her name, sorry!) were just lovely-- very understanding and answered all my questions in the straightforward manner I was hoping for. They were willing to listen for as long as I needed to talk, which was very comforting. I talked to other funeral service places in the area, none could compete with regards to the warmth, and only one could compete with price -- Simplicity is economical and has kind, warm people. I never want to need funeral services in the area again, but if I did, Simplicity & Celia would be my first call. read more

Excellent service and great price. Very caring and accommodating. Worked with my brother and I to cremate my mother when she passed unexpectedly. I give them nothing but high praise. read more

My aunt passed away unexpectedly and I am 4 hours away, the morgue kept calling me but I didnt know where to begin. I asked someone from the morgue and that is how I got to Simplicity Cremation & Funeral. The level of service and care was first rate but the price was cut rate. They called me every step of the way! Everyone I spoke to was lovely and treated me kindly. read more

I was fortunately told about Simplicity Cremation by an honest funeral home worker. Most are praying on your grief to upsell you. Everyone that dealt with from Simplicity from Olivia to the workers that picked my mother up were respectful and professional. Their prices are very reasonable and very little reduction in the trappings of the funeral profession. I highly recommend Simplicity. read more

Very nice staff. Great prices. Great location. Thank you for your help with our sisters passing.

If there's a star more than 5 I would give it to Simplicity Cremation. The customer service is outstanding especially Celia who goes way and beyond helping me gather the last minute documents needed to bring the cremated remains of my Dad home to Philippines. I cannot thank you guys enough for all the help. The facility is welcoming considering the circumstances and they make sure that all necessary accommodation is met. I highly recommend this place. read more

I recently lost my father rather unexpectedly. Having never had to deal with anything like this I consider myself fortunate to have been referred to Simplicity. From the first moment I spoke with Tom on the phone he was very friendly and helpful. He understood exactly what needs I had and even anticipated some I was not aware of. He promptly and professionally handled every need for my father and was genuinely sympathetic to the situation. You can tell he is in the business to help people. Tom's assistant Alex was very helpful and a pleasure to deal with. I highly recommend Simplicity, the price is very good and the service is EXTREMELY HIGH VALUE. I did contact a few other service providers and besides the price being much higher they all seemed to just be going through the motions. read more

My mother recently passed away and her hospice recommended Simplicity. They were straight forward, polite, on time, communicative and did everything as agreed. When the process was done the delivered an urn and the death certificates to our home. And their cost of cremation was a little more than half less then a funeral home here in Annapolis, so we were very happy. read more