I had a great experience at this Loft. You wouldn't have wanted more choices, quality, reasonable…read moreprices, sales, etc., and excellent customer service. Claudia went the extra mile to help me on the phone, and my husband in the store to pick out just the perfect blouse and a couple of sweaters I needed for an interview the next day. I would recommend this store to everyone. Thank you, Claudia and the Loft in Germantown, TN.

I LOVE THE Loft. I always know that I can shop at their store and find something…read more Unfortunately, not this time. I am from Houston and was in town visiting my twin sister for our birthday. I came with little clothing in hopes to find some cute things to wear in Memphis for the weekend. Of course, my first stop was The Loft. I will be honest and say that I have gained a few pounds this year and was looking for a size XL top and 16 jean. Again, never a problem finding these sizes....EVER. To my dismay and surprise, they did not have these sizes. I asked a store employee for assistance. This particular employee, whom I hoped would be friendly and helpful, began to tell me that "we do not have enough square footage for those sizes at this store". Okay, that's fine...I guess? I was a bit taken aback. And of course feeling very embarrassed and insecure when she announced this to the ENTIRE store....meaning, she was not quiet about it. Needless to say, I left my FAVORITE store in TEARS. A store who has been there for me for years and never steers me wrong....disappointed me. Shame on your employees. If anything, she could've had a little more respect for my feelings and have the decency to show some compassion. But alas, she did not. I will NOT be returning to this SMALL and BARELY ANY SQUARE FOOTAGE store.

This is a big and tall store. We went here to get my hubs a new suit. The store has shoes,…read moreundergarments, dress and casual clothing, with sizes up to 6X. The employees are attentive, help fit you, and willing to answer any questions.

Longtime Browser (... I mean Shopper)…read more Real Quick: + Designer-brand Big & Tall Sizes that guys can't find anywhere else + Store is (almost) always organized, neat & clean + Friendly staff always willing to help + They are EXPENSIVE (for my budget) More Detail: I've been visiting this store for a long, long time. In fact, I remember when it used to be a Repp B&T & a Casual Male. When DXL took over, it got CRAZY EXPENSIVE -at least more than I want to pay for clothes. I remember once they had a selection of pocket squares for close to $100 each! (Just the hankie. No tie included!) Well, now a big guy can finally find a nice selection of designer labels (Polo Ralph Lauren, Nautica, Vineyard Vines, True Religion, etc). I've seen sizes 6X and size 60+. Personally, I can shop for my size in many department stores at much lower prices (albeit the selection is very poor elsewhere.) Clearance Back Corner: Yes, I'm the guy who starts in the back of the store and first looks for any bargains first. For the past few years, their clearance corner is pretty meager. The selection is slim and most items are only 25% off the sticker price. YUCK! Merchandise: The products are high-quality. I still wear sportcoats, slacks, jeans, etc. I purchased from DXL many years ago! Coupons: I no longer get any discounts that "wow" me or compel me to visit. Most coupons require that I spend at least $100! I did receive a birthday coupon -if I spend $50. (Thanks DXL) People: The people are always nice and willing to help. I've seen many come & go over the years, but Katrina is still there and always greets me with a warm welcome. Store: The store's appearance lives up to its reputation. It is always clean and well organized. It even smells real nice! I won't knock-off a star simply because their prices are more than I'm willing to pay. I do recommend it for the big & tall guy!

The store is clean and organized, and the employees are helpful. There is plenty to choose from for…read moremen, women, and children. Pricing depends on what you're looking for, but they have everything from casual, work, and dress shoes.

The shoe selection was pretty nice , however it smelled like a vape shop and I had to leave. The…read moresmell was so strong it made my head hurt. I'm pretty sure the clerk had been vaping in the store before I walked in.

Well let me start off by saying that staff was rude and downright rascist , we were not greeted as…read morewe entered the store and all associates acted as if they were busy with all "two" customers if that. No one asked if we needed any help finding anything and at one point one of the employees with the really short/gray hair made eye contact with my daughter and still never acknowledged us. So going forth I wouldn't spend one red penny with the establishment and will be advising people who look like me to do the same respectfully.

Excellent service, we are regularly shop at this location Sarah and Beth are amazing and always…read morevery helpful. Store is very clean and organized.

I was very disappointed with this store today. I was super excited to find some cute finds for the…read moresummer and was just disappointed overall. -1/10 As soon as I walked in, I wasn't greeted at all and I had to be one to say hey. No one asked if I needed help or any deals. As I worked in retail before, I know customer service goes a long way. I walked around and found so many good things to try on. As I walked up on what looks to be a manager and associate. neither one addressed me. The associate had earphones on and barely heard me when I asked got a dressing room. I was told that they don't have any dressing rooms to the public and she just went back to ignoring me - which left me speechless a bit. Imagine coming wanting to shop ( I had an arm full of clothes to try on) and being basically told that you can't. I immediately retuned my clothes to them and walked out. Just unprofessional and makes no sense for a clothing store.

I love stopping into Rainbow shops to see new arrivals and to grab a few essentials. They have all…read moretypes of clothes, shoes, accessories and more. The prices are great. The clothes are cute and trendy, but most importantly the quality of their items are good for the prices. This store is always fully stocked with current items. It is also clean and organized making it easy to find things. The sales associates are kind and always willing to assist.

Very neat & organized store! Lots of options for kids clothes. The staff was nice and there were…read moresome great sales available. Some sizes were unavailable but there were alternative options.

Love at first sight! As soon as I walked through the door I knew that this would be a place that I…read morewould love to shop! I love how everything is laid out. The store is very neat and they have a great selection of boy and girl items. The quality of clothing and shoes are great. Oh and the sales are really awesome. The service was really great as well. The associates were extremely helpful and welcoming. I will definitely be returning to this location.

DSW has a wide selection for both men and women. The store is very spacious, and employees are…read morearound to assist. It can be a little pricey, but it really depends on what you're looking for. There is also a clearance rack and other accessories sold throughout the store such as belts, socks, and children's items to add to your purchases.

I visited the DSW on Poplar Avenue in Memphis today looking for a pair of New Balance shoes. They…read moredidn't have the exact pair I wanted in stock, but the staff made the process so easy. They offered to order the shoes right at the counter and have them delivered straight to my home, which I really appreciated. Everyone I interacted with was friendly, patient, and willing to help. The store itself was clean, organized, and easy to navigate. I also noticed they had a really nice selection of other shoes to choose from. Their clearance section had some great deals and plenty of styles to browse. Overall, it was a smooth and pleasant shopping experience.

Why has no one told me about this place??…read more If you are ignorant to the deals here too, you need to fix that asap! If you still have two feet and can use them, or if you just want to cover them up, you need to get here! It's a step up from Rack Room, but had the same loyalty program and some killer brands that you would never find at any Rack Room I have been inside. I got Cole Haan and Florsheim dress shoes, two pairs of shoes for $189 out the door!! What in tarnation is happening here!?!?!? Buy one get one fifty percent off deals all over the place. Be careful though.... They sneak in some that don't qualify for the deal throughout the store. They have people roaming around to help take care of you and see if you need assistance with the excellent deals they have throughout this place. I am really sad that I thought this was like a Payless selling cheap plastic shoes. I am glad I know better now!! '25 - 72/111

I have a very hard foot to fit properly it seems- always been that way! Huge selection and esp in…read moresizes normally hard to find- great - huge- selection imho. Just sad they arent closer anymore...