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    Simply Basic Skincare

    5.0 (1 review)
    Closed 7:00 am - 10:00 pm

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    1 year ago

    The absolute best facial and microderm I've ever had! Highly recommend thus place. The owner is amazing!

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    Berman Skin Institute

    Berman Skin Institute

    4.2
    (20 reviews)
    0.5 mi

    This was one of the most frustrating and concerning healthcare experiences I've had, and it appears…read moreto be a systemic issue -- not an isolated mistake. I booked a new patient appointment on January 7 and received multiple confirmations, including a text reminder on January 15 and a confirmed appointment visible in the patient portal for Friday, January 23 at 3:30 PM. I recently had to relocate and specifically drove back for this appointment. When I arrived, the office was closed. I called the number provided and was routed to another location, where I was repeatedly told that no appointment existed and that I had never been scheduled. Only after I told them I had a screenshot of the confirmation text and asked where to email it did the tone change. Once they saw the screenshot, I was told there was "a glitch in the system" and that the issue would be escalated to a regional director and someone who manages the online scheduling platform. As of now, I am still waiting to hear back from anyone. What's most concerning is that without that text message, I would have been completely dismissed and told the appointment never existed -- even though it clearly did. The system allowed an appointment to be booked, confirmed, displayed in the portal, and then vanish with no notice. This wasn't a minor inconvenience. I rearranged my schedule and drove a significant distance for this visit. For a medical organization of this size, this level of breakdown in scheduling and communication is unacceptable. I would strongly advise anyone booking here to save screenshots of all confirmations, because without proof, it appears your appointment may simply disappear.

    I am happy to recommend Dr. Lily Park. She has treated my skin cancer with 2 Moh's surgeries in the…read morelast 2 months at the Placerville, California location. I feel lucky to be treated with her professionalism & kindness. Maureen Canaris

    Photos
    Cristian Popescu, PA-C believes that forming a relationship with his patients is an essential component to providing excellent care.
    Cristian Popescu, PA-C believes that forming a relationship with his patients is an essential component to providing excellent care.
    Hope Sabatine, PA-C is committed to educating her patients on the importance of "longevity-based" skin care routines.
    Hope Sabatine, PA-C is committed to educating her patients on the importance of "longevity-based" skin care routines.
    Reminder email confirming my appointment which I was not contacted prior to my appointment the provider would be running late.

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    Reminder email confirming my appointment which I was not contacted prior to my appointment the provider would be running late.
    Destination Aesthetics Medical Spa

    Destination Aesthetics Medical Spa

    4.7
    (33 reviews)
    5.4 mi

    Callie was amazing! She took the time to listen to my concerns and had great suggestions/unique…read moresolutions other injectors hadn't offered. Callie was the perfect mix of friendly and professional and immediately made me feel at ease. Give her a try if you want some plump lips!

    Nothing says loving a business like an updated 5-star Yelp review! :-)…read more DA has been my choice for everything skin since the Sacramento location opened many years back. Two years ago they established an office in El Dorado Hills and I am so happy. While I did not utilize this location until recently, I am very pleased I took the time and opportunity to walk in in person and talk to Samantha about becoming a regular at this particular site. Samantha and I go way back:-). I met her when the El Dorado Hills Destination Aesthetics first opened. She was the receptionist and esthetician. I had an instant connection with her because of her great customer service, professionalism and I do believe she is an old soul! She is so poised, honest, and gives off awesome vibes. And then I went to Haley for a botox session. Oh my! Best results I have ever had without one little purple or yellow mark. I was impressed with everything about her. Knowledgeable, patient and sincere. Obviously a person who wants to do her very best and it shows. I will follow her anywhere :-). Sarah was at the counter when I arrived and greeted me warmly. So down to earth and what a refreshing change that is. Just good old-fashioned, friendly customer service. Well, I definitely have a dream team right in my back yard for all skin care needs. I will continue to give them my money, support and wrinkles as long as they are here :-). I am doing a happy dance! Thank you to each and every one.

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    Destination Aesthetics Medical Spa
    Such a beautiful space!
    Such a beautiful space!
    Destination Aesthetics El Dorado Hills Treatment

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    Destination Aesthetics El Dorado Hills Treatment

    Simply Basic Skincare - skincare - Updated June 2026

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