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    Simply Great Movers

    5.0 (1 review)
    Open 9:00 am - 10:00 pm

    Services - Simply Great Movers

    In-state moving

    International moving

    Out-of-state moving

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    7 years ago

    Helpful 2
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    MVM Moving & Storage

    MVM Moving & Storage

    (37 reviews)

    Formal Complaint - Poor Service, Property Damage, and Unprofessional Conduct…read more This company and its staff were disorganized, damaging, delayed, dismissive, condescending, unaccountable, careless, and overall highly unprofessional. I strongly advise proceeding with caution. My move took place on March 13th and was poorly executed from start to finish. A job estimated at three hours took well over six hours due to inefficiency and lack of coordination. During the move, my property was mishandled, resulting in a broken mirror and damage to the walls. Communication throughout the process was minimal and disorganized, with no clear updates or accountability. I was also charged an unexpected $500 overtime fee. While this fee was eventually refunded, the circumstances raise serious concerns. I was informed that a full refund would not be considered because, in the company's history, they "do not do that," and that as long as the move was completed, the quality of service was irrelevant. While interactions with Shayne (Branch Manager) were frustrating at times, he did make efforts within his authority and indicated that approval was needed from Ben (Regional Manager) to process a full refund. It was implied this would be approved, and Shayne appeared confident in that direction. However, once escalated, communication became inconsistent. Ben was unavailable, and this was later referenced as a reason for delays. When I spoke with Brian (CMO), the response did not reflect a thorough review. Instead, assumptions were made, the tone was patronizing, and there was no meaningful effort to resolve the concerns. At no point was there accountability, de-escalation, or empathy. This experience raises serious concerns regarding service quality, communication, and leadership accountability. Proceed with extreme caution.

    this will be our fifth local move with MVM Toledo. they are reliable, efficient, hardworking and…read moretop notch. each member of the team sets a high standard for service! Would highly recommend! MVM Toledo should be your first and only choice!!!

    A Plus Moving - Best crew there is!!!!

    A Plus Moving

    (18 reviews)

    Our experience with A Plus Moving Company was great! They were very kind super efficient. What is…read morenormally a stressful couple of hours was incredibly easy with A Plus. We had a bit of a unique moving situation, and they were super flexible and never overcharged us. 10/10! Would / will definitely call them again in the future, and recommend them for anyone looking for a Columbus move.

    Pros: They moved me back in June of this year. Two guys moved everything from my storage facility…read moreand apartment (small 2 bdr townhouse) to a 3 bdr rancher house with a 2 car garage. I had all of my boxes packed in my apartment, so all that needed to be done was move furniture and the boxes. The young men were very polite and easy going. I had informed them that some of the items from storage would be going to bulk trash that was right there in my apartment. They forgot and put all the apartment items in front of the items from storage. They offered to dispose of the bulk items themselves. So that was good. They also broke an item of my furniture. The movers apologized as well as the owner. The owner tried finding someone to fix the item (it is all wood). I was able to find someone who could fix it and I put her in touch with them. They picked up the piece of furniture, took it to the business who fixed it and they delivered it back to my home, no charge. Cons: They took longer than was necessary. It absolutely should've taken 6 hours to move me --- because all my boxes were packed and they finished the storage facility within 1 hour. However, it took 8 hours and that is my only complaint, because I do believe they intentionally took longer than they needed to. I also referred them to one of my friends who was moving from a home, she commented also on how polite and professional they were, but she also believed it took longer than it should.

    Simply Great Movers - movers - Updated August 2026

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