I've been coming to this salon for almost a year, and the quality of the nail work is consistently…read moregreat. That's honestly the main reason I continue returning -- the technicians are talented, and my nails always look good. Unfortunately, the customer experience has been disappointing. On multiple visits, I've noticed behavior from staff that comes across as fake, dismissive, or unnecessarily rude. There have been several times where it felt obvious that conversations and comments were being made about clients while sitting right there. You don't need to speak the language to pick up on tone, body language, and the overall atmosphere. Another thing customers should be aware of is pricing. The final total often ends up being higher than expected because extra charges seem to get added along the way without being clearly communicated upfront. If you come here, definitely be prepared to spend more than anticipated and ask questions before services are added. It's frustrating because the actual nail services are strong, but the environment and lack of transparency can make the experience uncomfortable. If customer service and professionalism improved, this place would easily be a top-tier salon.

Overall, not happy with experience and would not come back. Was not the worst pedicure I've had,…read morebut definitely not happy. Came in, was greeted... told to check in. Then instead of allowing me to pick my polish, told me would get to pick while sitting at pedicure chair. I just sat down, the nail tech then told me less color options for display so I can walk up to the front and pick my color... like that's what I asked before being seated if I should pick my color and now I'm sent back to go pick my color. Then, the same receptionist, asked me what I would like to drink... did not provide menu or given options. How would I possible know what you guys have to offer to even let you know what I would like? Then she gives me a frustrated look with her hands out when I asked what are the options. "Like we have coffee, tea... I mean do you want alcoholic beverages?" Like no ma'am, I just simply would like to know what do you even have to let you know. Then the nail tech... did the entire pedicure in motion only. As in she "did trim my cuticles, buff my nail, and scrub my heels" but just the motion. I can still see and feel the dead skin/rough heels. Like trimming the cuticles it was like she was playing, 3 pick motions per nail... just to show she "trimmed it" and barely any cuticle on the nipper. She kept buffing the edges of my nail, but not the surface... then the pumice stone... with callous treatment (I paid for deluxe), barely 5 second scrub. The experience felt like she just "washed my feet" and gave me a massage. Not worth the price. Then when I pointed out to her an area with more skin that she could remove for me, she nicks me and I'm bleeding. So she just didn't have the skills to trim the cuticles without butchering, that's why she was only picking at it in motion previously. Paint job... she painted all over the cuticle, and then went back to clean up with a brush and acetone. So looks decent when done, but still not the best. I honestly could do my own pedicure at home and be more thorough. Was trying to find a new spot since I moved to Katy, and this was not it. Questionable tools sterility, staff had metal tools (cuticle nipper) in a container and not in bags, used a reusable nail file (for artificial nails not the disposable one in her single use kit), and used a used, unclean drill bit around my cuticles. The drill bit was covered in red, meaning from previous customer who had red gel polish or red powder. The best part of this experience was the chair was very comfortable, and tech's massage was nice.

I love this nail salon! My nail techs, Terri and Tiffany, always do an amazing job and make every…read morevisit a great experience. They're talented, friendly, and always make me feel comfortable and welcomed. Highly recommend them!

Since moving to Katy I have found my frequent place for self-care and Deluxe nails is it!!! I've…read moreonly purchased pedicure services and I must say they have really been the best at service, quality, and cleanliness. After having so many visits I have concluded that Mrs JADE is the best!!! She was very engaging in conversation, she listened to the needs of her client, and was very gentle. They serve complimentary drinks while providing service which was a plus!!!! If you are in Katy in the Morton Ranch area this is the place.... Enjoy!!!!

Update: I have visited this location several times and spent well over $100 each visit for Full…read moreset, refill and Pedicure. On my most recent visit I noticed the glue was a minimal amount so I asked Ruby to add more she said it would be fine and I said okay I am sure they will come off due to my short length. Approximately 9 days later the first nail came off, I called and Ruby asked me to come tomorrow but was unable so I returned the next day. She was very apologetic and had no problem fixing it. I asked her to check the others because I already knew what would happen. Well the next day another nail came off, I called and reported it but now I am frustrated because after paying $60 no nails should be falling off before 2 weeks. After receiving the 2nd repair I was told my new total is $5.00. I was APPALLED. I should have been informed it was a charge and also given the option of maybe just going ahead and doing a refill. Why pay $60, then 10 days later $5.00 then another 4 days later $50 for refill. Ve the front desk manager was very RUDE AND CONDENSING, I requested to speak with owner. She wrote the number for me to call and I asked if she would call and explain. She spoke with him and he requested to speak with me. After speaking with him he understood my frustration and further EXPLAINED THEY HAVE A 3 DAY POLICY. This is not written on any notices located in the establishment and I never had a problem before. My only concern was stand behind your product, it is not the COST but the PRINCIPLE. I was very respectable, calm and not rude but I was appalled and astonished it was unreal. The owner asked if I would come back and do not worry about the $5.oo but at this point I was embarrassed and not a fond of how I was treated. I told him I would pay the $5.00 and NEVER RETURN due to the inconsistency and disrespect. He was apologetic but the way I was treated by the manager (VE) who did not even want to give me her name which I had to get from the owner. I left peacefully and will not return. IT REALLY SADDENS ME BECAUSE RUBY IS EXCELLENT BUT MY MONEY SPENDS WHERE I AM APPRECIATED.

I needed to find a spot at the last minute on a Saturday evening so I decided to finally stop at…read moreGrand Posh Nails. I've passed this place many times as I live in the area but this was my first visit and I was highly impressed. I parked in front of the entrance and was greeted immediately when I entered. After I told the lady the service I needed and picked my color, I was immediately taken to the pedicure chair where my tech Liam was ready and waiting for me. I was offered a variety of beverage choices but declined since I had my own cup of flavored water. When I say this man took his time with me and rubbed & scrubbed my feet... he did ALL the things. I dern near fell asleep. I was also pleased with their prices as the place across the street that I used to go to was much higher so this was another plus for Grand Posh. I'll definitely be going back to see Liam when it's time for my next pedicure.

Talking with fellow Yelper Cherry A. and shared how I have been looking for a new nail spot. She…read morementioned Moana Nails Spa on her side of town (Katy). I decided to give it a try so we made an appointment. First impression walking in was how clean and neat this place was. All the mail technicians were matching uniforms. We were not only greeted as we walked in but every person told us hi as we walked past them. We were taken to our chairs and these were like no chairs I had seen before. They were super comfortable and looked oversized but hugged you at the same time. The nail technician Kristine came and greeted me as she started preparing the water. She confirmed what I wanted before starting. She was very professional, detailed and gentle all at the same time. When everything was done and I paid my bill, the owner stopped me and told me to pick my "lucky money". Next to the register was a vase with pieces of paper inside. I picked one out and it read $2 on it. I was then handed a gift certificate for $2 for my next visit. I asked what was the highest amount in there and was told $100. I asked if I could re-pick but was told no with a smile. It was worth a try. I will be back here for sure!

Amazing service!!! I love the energy when I walk inside the building!! They always hook me up with…read morea beautiful set of nails!!! I can't wait for my bloody french set when October hits.

Nail bar Katy always delivers fabulous nail art. I'm usually a walk in due to my busy schedule and…read morethey are always able to accommodate me. Staff is always warm and welcoming. The music is always playing different genres so it a vibes on any given day . As always , I will be returning. Thank you all.

Hello, I have been…read morecoming to The Nail Bar of Texas in Katy for many years, so this review is not written lightly. It has not always been a great visit, but not so bad that I refused to return. On June 14, 2026, I came in with my husband for what should have been simple services. I told my pedicure technician multiple times -- clearly and specifically -- that I wanted the least expensive pedicure option. My husband said the same thing, "I will have the same pedicure as my wife."' We were still charged $40 when the advertised minimum was $35. On top of that, I was charged $15 for shellac, $20 for a "deep French manicure," and $5 for shaping -- none of which were communicated or approved beforehand. That is not acceptable business practice, and against what licensing specifies. The most serious issue: my technician clipped down my left toenail so aggressively that it left it severely shortened and visibly disfigured. When I pointed this out, she told me I came in that way. I did not. I took a photo of my feet before walking through the door, because I wanted to get my nails done exactly how they were on the 23rd., and my toenail was fully intact. She offered no apology beyond a brief "sorry" and zero corrective solutions after she saw my image -- not even an offer of an acrylic overlay to make my toes look uniform before my upcoming vacation. To add insult to injury, I also have concerns about whether my technician was properly licensed, as she appeared to be very young. My husband's pedicure was also left incomplete -- one of his big toenails wasn't even filed, even thought they charged him 3 dollars for a nail trim, which should have been included in the pedicure. I want to be fair: my May 23, 2026 visit was excellent. Tammy and Dianne were both wonderful, and Dianne did something no technician in 15 years had managed -- she blended colors beautifully to give me a French manicure I'd stopped thinking was even possible for me. That visit gave me hope. But June 14th undid all of that. I am leaving for a vacation in two days with damaged nails and no solution offered. I have filed a formal complaint with the Texas Department of Licensing and Regulation today. I am never ever allowing a company to make me pay full price for shotty work. I am asking management to make this right: a complimentary acrylic overlay to restore the appearance of my damaged toenail until it grows back. That is the minimum acceptable remedy. Tiffany Newton

Great relaxing environment, great customer service, decent range of drink options, not pricey,…read moreconveniently located in a small area, very clean establishment... I will definitely return!

I just moved here to Katie, Texas from Las Vegas looking for a nail shop . I had Jonny do my…read morepedicure first of all he got all of my callus. This massage was amazing and my nails are stunning! He is very friendly and then I had Sam do my nails to clean my cuticles massage my hands beautifully and she has amazing customer service she did such a beautiful job on my nails. They've never been so clean. She actually cares about your real nails besides the fake nails and I love that!I brought my three-year-old son with me and they were so kind to him my three-year- old got a kid duo, pedicure manicure And the ladies name was Haidi and she was talking to My Son She was so friendly. She helped him with his laptop. She was asking him questions. I'm just amazed with a customer service. They serve beverages and they have quite a few options. The shop is so beautiful. The receptionist is amazing at booking appointments, I am just amazed with the customer service the ambience and the service they did all my nails thank you so much for this nail shop.

This is my second time here and I'm obsessed! From the time…read moreI called to make an appointment the service was superb. The Front desk is very friendly ! Once you arrive and check in you are ushered to your service area and given a drink menu of complimentary beverages. The Jack and Coke was heavenly after a long day of work. I was made comfortable and given a warm neck massager thingee that was very relaxing.I had a Deluxe Gel Manicure and the Milk and Honey Pedicure $50 and totally worth it as it includes an14 minute foot massage, real milk and honey, exfoliation and paraffin wax. I previously got the Deluxe Pedicure for $35 , which was excellent too but the massage and the other components make it worth it !They use a timer for the massage and do a great job, which is something I appreciate as the massage is usually RUSHED at most nail salons I've been too! My Tech Lynne was gentle and thorough. Sunny has done my manicure for the second time and I will definitely be requesting this duo when I book my next appointment! The first appointment in January was at 6p and it was very busy because they close at 7p . But I was in and out . Today I went on a Friday at 3p and it was a little calmer and it did not take them long which I appreciate also, sometimes the nail salon is a chore after a long day but the fact that they work so efficiently while not compromising their work, is pretty awesome! This Nail Salon and Spa is definitely that! Clean, Calm and GREAT SERVICE ! There are a bunch of Nail Salons in my area but they have earned a loyal customer!!

We had a very positive experience today and my mom left very happy with her Halloween Nails…read more The customer service is excellent, and I enjoyed my Vietnamese coffee iced, while my mom enjoyed a mimosa, and as a Senior, our nail tack Lynn was very gentle and accommodating to my mother in her season of life by asking her with patients what she prefers for nail color. We will definitely be back !

I was waiting on my car at Discount Tire so I walked over since I broke a nail that morning. Got…read morethere right when it opened and I was the first one there and only one worker. The place smelled a little like smoke at first and the chairs have some wear and tear to them. My nails came out great so that part was fine and he gave me a 20% discount for some reason. I don't live out here anymore so doubt I will return but if you need nails done while waiting near by, it does the trick.

Super fast service, Shop was super clean definitely will come back again it's very affordable as…read morewell !