I would give this a zero star rating if I could. The most unprofessional salon I have ever seen and trust me I am not exaggerating. I had reserved the appointment for a haircut and a Brazilian blowout on call and had the confirmation email 20 days before the actual date. I got an email canceling the appointment just two hours before the scheduled time. No reason was mentioned. I replied and ask to be accommodated in the next two days and never after that have I heard back. I wrote email and made a few calls but no response from Samantha what so ever! I should probably sue if I had the time, money and energy to invest. The least I could do is write a review so that people can think twice before relying on her service. Immediately after this review I got her reply on Yelp and on email. Booking date : April 4th Scheduled appointment : April 22nd Yelp review date : May 9th @Samantha, how did u reach out to me? I have not received anything- no email no call and No thank you I do not need the services anymore. read more

Found Simply Samantha on Groupon. I'm glad I did, because it introduced me to the Sola Salon experience. Never been to one before. It allows for beauticians to rent their own personal space and create their personal touch. Very intimate. Samantha is very personable. Did a great job on cutting my hair. Cost is $50 for a haircut normally. I don't think I can afford that, but she told me sometimes they have promotional events. read more

This inexperienced stylist is completely incompetent to be coloring hair. She destroyed my hair. See the pictures before and after. She seems to not know proper technique for placing foils to get anywhere close to the roots. And worse even though I asked specially for just high lift tint of Honey colored highlights like my natural hair in sun.... I got WHITE bleached streaks and even those are uneven! Worse is that when I gave her a chance to correct me she refused and tried to blame her horrific bleach job on my clear distress over what I was seeing?! I wish that I had trusted my eyes and ran half way in. I went in with perfectly healthy nice hair (see pic) and now I have a bleached out mess that will take years to fully recover. Please head the MANY negative reviews here, there is real person behind each one whom is trying to save you the same pain. The Holidays are coming and I now have to add color correction to my list of tasks. Update: Please review the Photo's of the hack job that Samantha did, it is black and white. read more

Simply Samantha - Example of Sam's Work 11/24/2017  Can you see the problem(s)? This is definitely not the natural honey highlights I asked for - - Hair Stylists Near Me - Redwood City, California

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Samantha was very personable. She did what I asked. I liked the cut and color. I will try her again. She is located in a convenient area for me as well. She took her time and did not rush through the process. read more

Simply Samantha - Hair Stylists Near Me - Redwood City, California

I saw some of the bad reviews about Samantha's unprofessional behavior and disregarded them, as the reviews about her work seemed positive, my mistake. I will never know how good of a stylist Samantha is because she canceled my 5p appointment at 4:45p because she was sick. Im a bit more upset about this than I usually would be (please see my history of NOT negative reviews) as I explained to her assistant that I had a Christmas party the following day and needed cut/color/highlight and was even interested in coming back before my party for an updo, but needed to confirm ASAP. I literally made the appointment at 10a THE SAME DAY and neither one of them was considerate enough to give me a heads up in time so I could find someone else to do my hair. I want to be sympathetic to her being "sick", but after sitting in an hour of south bound 101 traffic on the way back because she couldnt have called a half hour or hour earlier, my first one star yelp review goes to you, Samantha (and your assistant)! read more

Bought the groupon for haircut, highlights and blow out at the end of June. I have since been trying to schedule this appointments. I left voicemails, did an online messaging system through the site you can (allegedly) schedule appointments through... Nothing. I haven't heard from her in about two and a half weeks now just to schedule the appointment. I even tried the online service, which makes you enter a credit card number that states you won't be charged until after your service (which I have a groupon, so I shouldn't be charged at all...), but whenever I would enter it in the screen would refresh and ask me to book my appointment again. FRUSTRATED. This deal seemed SO great, but maybe it's too good to be true as it seems getting ahold of someone to book this is not possible. read more

Two weeks ago I used my groupon I had received as a gift for a highlight - Samantha was great, I had no issues getting in touch with her and she was quick to respond and flexible with what I needed. She did an amazing job on my hair, it looks great! Thanks Samantha, I'll be back! *The location is super convenient too and darling! read more

Just had to call Groupon to give me credit back for this deal. Like many others here, I ignored the bad reviews and purchased the Groupon anyway. DON'T IGNORE THEM. I sent 2 emails to her and left 2 voicemails before she got back to me a week later. She texted me at 7:30am on a Saturday to tell me she's fairly free this week. Annoyed that the text woke me up, I responded anyway and gave her some times I'm free this week. No response. Followed up with her with another text the next day. Nothing. Sounds like she's not that free. That was the final straw. I had to call Groupon and they gave me credit to find a different vendor. Unfortunately for her, I've been looking for a good hairstylist in the area and would've probably returned if I liked the final product. Her business is doomed if she continues to treat potential customers this way. read more

Simply Samantha, simply hilarious, simply honest and simply great at what she does. Don't listen to all the nay sayers- remember most are Groupon Salon jumpers (nothing wrong with a Groupon but you can't go to Several salons using Groupons in a short amount of time and expect to build a good rapport with your stylist). Simply put- Samantha and her salon are conveniently located, competitively priced and does an amazing job. For that, I give stars. read more

I purchased the Groupon deal for full highlights, haircut and deep condition. I am always hesitant to go to new hair stylist but my hair needed attention badly. I went to Samantha and she's there on time, waiting for me at the salon. The whole time we talked and the time went by fast. My hair is not very easy to do since I have medium length and hair so thick. I am impressed by the methods Samantha had used, she's very educated about her techniques and products. I know this because I asked too many questions. When I went to work that day, everyone loved my hair! Some comments are like "the color looks natural on you", "your hair looks healthier now", "I like your haircut!" So... Thank you Sam! You did exactly what I told you and more! I love my hair. You're the best! read more

I put off getting my hair done as long as possible due to my hectic schedule. This won't be happening again since I LOVED going to Samantha's salon. She's absolutely the best stylist I have ever had the chance to go to. I will only be going to Sam's spot as long as I am in the Bay Area. Here's what I loved: 1. Sam is excellent at colors. I loved my hair color and about a hundred people have complemented me on it since my visit to Sam. Its elegant and classy for work but also looks gorgeous and fun on my skin tone. 2. Sam did a fantastic job with the hair cut. Again, I had to leave for my brother's wedding in a week after getting my hair done and I got tons of compliments on my long hair and the cut. 3. I got a Brazilian Blowout that took all the frizz out of my hair. Its been two months since I went to Sam's and it still looks great. I will be getting this regularly from now on. 4. Sam added some extra hair vitamin (for free because she's a rockstar) to give my hair more softness. 5. While getting my hair done, Sam and I ordered some pizzas and chatted about life. I was there for 5 hours and the time went by so fast! 6. Sam gave me the Brazilian blowout products at a HUGE discount that I still use 2 months later! 7. During my hair appointment, I often had work emails and phonecalls to respond to and Sam was very kind to let me answer them in peace and made sure the entire time I was comfortable. Sam is really the best. Can't wait for my next appointment and pizza date. Xoxo! read more

Samantha is awesome! Great personality and skills, very welcoming and sweet. lovely job on my hair :) read more

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Samantha is amazing and an expert when it comes to hair! I have been getting highlights for 8 years now and no one has done such a great job as her. She took a couple of looks at examples of what I was looking for and recreated exactly what I wanted. My hair has brassy undertones and she applied the right ingredients to make sure that it would not show. I will be ONLY going back to her for highlights. Oh and not to mention she is such a delight to talk to during the whole process. I didn't even notice time go by. I would HIGHLY recommend her. My hair for my wedding is perfect! Prices are great for the service you get as well read more

Simply Samantha - Hair Stylists Near Me - Redwood City, California

Samantha is one of the best stylists that I have seen so far. She's great ! She cares about her customer, explains what she's doing and also gives detailed information about the products she uses. I had a busy schedule and I wanted to get the haircut and highlights as soon as possible, so I asked her if she could book me an appointment on the Sunday and she did, even though she doesn't work on Sundays. Her salon, space, is very clean and cute and I even had the option of playing any shows that I wanted while I was there. Samantha spent 5 hours working on my hair. She did a fantastic job with the blue highlights, I've been receiving good compliments since I got the highlights. I definitely recommend Samantha. read more

Came to Samantha with dry, dead, frizzy hair. After not cutting my hair for very long,and always wanting to dye it I came to Samantha and let her have her own creative freedom feeling comfortable that she knew exactly what she was doing! I left with an amazing cut, and dye and am extremely happy with the final product! Definitely coming back! She is amazing !! read more

Simply Samantha - Before and after pictures showing the great job Samantha did! - Hair Stylists Near Me - Redwood City, California

I was really upset with my Brazilian blowout and contacted Samantha multiple times to try and get my money back but she has not responded. I am a college student working really hard for my money and it's disappointing to not even get a response when I tipped well and already am paying a lot for the blowout itself. She was distracted while doing my hair and didn't part my hair into small enough sections before straightening it which resulted in me seeing no difference in my hair. Really disappointing and frustrating and a waste of money. read more

BEWARE...5 Hours took to Ombré my Hair...Made an appointment...she keeps changing time n asked her to confirm time n I would prefer a time that I can just walk in and not to wait then she confirmed for me to come in at 4:30 PM... however I showed up right on time she had another client on the chair she was just starting to ombré her hair...I waited until 40 mins after to be seated not that I know she double booked us she was doing her hair and my hair at the same time...we took turn... it was very unprofessional we did not get to both get out of the chair until after 9pm...had to rush out with my frizzy hair she can't blow dry properly...worst I asked for something else light highlights n mine were barely noticeable...won't return ...WON'T RETURN, VERY UN PROFESSIONAL read more

Simply Samantha is Simply a Genius!! I LOVE how she put the color purple in my hair and tamed my hair so it all flows perfectly!! My favorite and only stylist I trust with my hair! Thank you Sam for first high lightening it and then turning it into the beautiful colors it is now!! Can't wait to come back to add more color and highlights!! Your amazing!!! Love talking with you too! read more

Simply Samantha - LOVE MY HAIR by Samantha !! - Hair Stylists Near Me - Redwood City, California

This is a really hard review for me to write. I hired Samantha as my hair and makeup artist for my wedding. The trial for hair and makeup (done separately) both went very well, and she took pictures to remember exactly the hairstyle we decided on. I also hired her assistant, Rebecca, and her for the full day on the wedding day to stick around for touchups. They both showed up on time and were very nice and fun during the entire morning process. The moms, bridesmaids and myself all looked wonderful! However, things began to go downhill in the evening for touch ups. At one point when I went to the holding room for a touch up, it was very clear that they had been drinking while waiting around all day. My eyes already hate being poked at and here was a drunk person coming at my eyes with a sharp q-tip to remove eyelash glue that was misapplied due to the applicator being drunk! (My wedding planner had to step in to fix my eyes herself.) I almost missed our entrance into the reception because she smeared mascara on my eyelid and was trying to rub it off as they were calling us to enter. I also heard (from my wedding planner) they were getting drinks from our open bar and dancing on the dance floor with our guests after their time was up and they were supposed to have left. Very unprofessional. :( So in summary, Samantha and Rebecca did a GREAT job with the hair and makeup for the entire bridal party... when they were sober. I hope they both learned how to behave better at an all-day assignment from this mishap, because the job they did in the morning really was awesome. But drinking on the job is a huge no-no, and it was the unprofessionalism in the evening that left a bad taste in everyone's mouth. read more

Very disappointed that I need to write this because I did give her plenty of opportunities to rectify. I got a Brazilian blowout and haircut Groupon with Samantha. She seemed very nice but a little spacey as someone in the other comments mentioned. My problem is that when I washed my hair after a few days of the treatment it is still frizzy as if nothing was done to it. I got it on Saturday, texted her on Tuesday, no response, Wednesday, no response, Friday, no response. She had also said I'd receive aftercare instructions which I never did. I find it super rude because I also called her and she is pretty much just ignoring me. Waste of money. She spent the appointment distracted by her dog, I love dogs but she kept petting her and then touching my hair which is not sanitary in my opinion. Dog looked like she needed to go outside and I mentioned it to Samantha and she said "oh no she's fine" and then the dog ended up peeing inside. It's a little unprofessional to say the least. I would have ignored everything had she had the decency to follow through with what she said and if she was responsive to my questions and concerns. read more

Simply Samantha - Proof! - Hair Stylists Near Me - Redwood City, California

Simply Samantha should be Simply terrible. Had an appointment for 12 today for my wedding and she is not there. The appointment was made in the phone about a week prior. No one was at the tiny salon and no one answered the phone. Terrible terrible customer service. read more

Ad looked decent on Groupon for partial highlights, deep condition and hair cut. Booked an appt, had a question but I was never able to get in touch with this person...ever!!! Does not respond to calls, messages, etc. Customer services needs improvement. Arrived and she began the highlight process but they were oddly placed and I couldn't even really see them when she finished. She agreed to do them over and when I came back she was very late, she arrived with some vendor and completely ignored me? The "deep condition" was a joke! She basically slapped some conditioner on my hair and said that was it? She bragged about how good she was the whole time, top of her class...ok..hmm..the hair cut was ok but not fabulous... I found her a bit arrogant, and unprofessional. Waste of time and money. Too bad I was hopeful. read more

I had a great experience with Samantha, she is a really knowledgeable and super nice. I had a Brazilian blowout and was excited about seeing the end results. Two days after I washed my hair using the products recommended by Samantha I realized my hair was still a bit more fizzy than I expect. I thought that maybe because it was the first time this was expected and I was planning on going back for the 8 week touch up. I was disappointed that when I texted Samantha to ask for more product recommendation I never heard back from here. Sadly I will not be returning to her salon. read more

Let me start by saying: I don't trust hair stylists in general- too many bad experiences and a lot of independent "creative" mishaps have led me to dislike going to the salon. However, with a special event coming up I had no choice but to get my hair done by a professional and Samantha seemed to fit the bill. I called ahead of time asking for an appointment and informed her assistant about a Groupon i had seen; she told me NOT to purchase the Groupon as they would honor the price with or without purchasing it. (I admit this made me suspicious but I went along with it anyway) This being my first time getting a Brazilian Blowout, I didn't know what to expect or how to prep my hair or what to do or ANYTHING: Samantha picked up the phone and informed me of what to do before I came in. Fast forward to the day of, and just as I am about to leave work- Samantha texted me to inform me that she was running about 15 minutes late: this impressed me. I have never been to a salon that would inform you beforehand if you would have to wait. (Brownie points, for her!) So I show up at a quarter to five and am honestly impressed by her working space; although it's small- it's not cramped, it's EXTREMELY clean and nicely decorated. Samantha was extremely kind and welcomed me in, spending about 10 minutes on the consultation to find out what I really wanted and how she could help. Next star comes to her for explaining what she was going to do and how it affected my hair. (she recommended three clarifications before proceeding so that I could get the straightest look and earn the most bang for my buck) She tilted my head back and began washing it in the sink, which was admittedly extremely tall and at a very weird angle- she saw my discomfort and adjusted the chair accordingly, trying to make sure that i was as comfortable as possible while also apologizing for the sink. (not her fault: she didn't build it) Samantha then applied the product and meticulously blow-dried my hair: I was waiting for the 'fumes' and 'burning sensation' but told her that I felt none and the product smelled amazing! She smiled and told me that this was normal: IF THE BB IS STINGING YOUR SCALP OR YOUR EYES START TO WATER OR THERE ARE FUMES COMING OFF OF YOUR HAIR THAT IS A BAD SIGN! It's an indication that the stylist is applying WAY too much heat. We continued an easy conversation as she blow-dried and began to flat iron my hair while also taking stock of the damage I had been doing previously. And what I appreciated most was that she was informative without being berating; rather than saying: Why did you that? You should never do that! She simply acknowledge that I had made a few mistakes and informed me of how to do better for my hair: i.e, lower settings for your flat iron, no relaxers, use heat protectant, etc. (Another star for her!) As we began continued talking, she saw I was getting restless and offered to turn on the TV while she worked- until my worst fears were realized: she had to cut my hair. My amateur job of trimming my split ends had led to a wonky hairline in the back and with with straight hair it would only be more noticeable. I knew she was right and conceded to her ONLY trimming the split ends. She began cutting and showed me just how little she was taking off before she continued (once again setting my mind at ease) Once finished, I looked in the mirror and could not believe how AMAZING it looked!!! My hair was straight, shiny, voluminous without the frizz and most of all- it looked healthier than it had in years! Next we started talking about aftercare, and what I loved most was that she informed you of what you needed and what wasn't necessary when offering her products without being pushy. I told her of my limited budget and she worked with me, putting together a package that I could afford while also giving me what my required to still maintain the BB. We settled up on price and I told her about the Groupon situation, honestly expecting a fight: she told me that she does indeed honor Groupon pricing even without a purchase due to the fact that Groupon takes half. I paid and she put all of my products into a handy little BB bag while reminding me of the aftercare instructions and walking me through each of the products once more before I left. (even adding a little treat at the end!!!) I couldn't believe how late it had gotten and that she had spent over an hour longer on my hair to make sure it was perfect: I was thoroughly impressed! I left without breaking the bank and still looking AMAZING! Bottom line, if you want a stylist who: A, knows what they are doing. B, educates you on your hair. C, takes their time so you can get your money's worth. And D, actually enjoys what they do- then go to Samantha!!!!! read more

I purchased the full highlight and haircut groupon. I thought it seemed like a great deal, but everyday I wish I had just paid extra and gone somewhere else! First of all, the hair stylist was very unprofessional. She was hard to reach via phone, text,email, etc. When I met with her she kept reassuring me that she "knows what shes doing".. which I was like, what are you trying to prove to me?! But I was very disappointed with everything. She turned my hair highlights orange and only did them at the top of my head! I had try to fix it by darkening it. I'm not sure but doesn't full highlights mean more than just the top portion of your head?! She told me she did the color lighter on purpose so that she can fix it if I want to go darker but can't go vice versa... but even then the color it ended up is not flattering at all. I had told her I just wanted natural brown highlights.. none of my other hairstylists ever had this problem before. She was also very slow and kept fidgeting with her hulu/tv player for literally 45 mins.. like I didnt come to watch TV. She told me if I didn't like anything I could come back for free but I wouldnt trust her with my hair! The cut she gave me also was NOT even! Especially the part that frames my face. I literally have put my hair in a ponytail for a month since I got it cut. It's finally growing out and I will make sure NOT to go to her. I didn't even give her a tip. I know groupon won't refund me! read more

0 Stars for this place. PLEASE DON'T GO HERE. I purchased a groupon for Brazilian Blowout which is $169 for Haircut and BB. I have a very curly hair and Samantha said BB would usually last for 3 months and for my hair type, it might last for 2 months. But you know what, it lasted only till first wash even after using Brazilian Blowout products that are around $40 each. Then I did my research and figured out that Samantha had done only half the steps as they usually do in BB. I wish I could get my Money back. Regret for every penny spent just for this 1 week smooth look. I am now back with my curls and frizz but not my money !!! And for futures, please avoid this place if you are going, do your research, follow what she is doing and make sure she covers every single step. Actual Brazilian blowout procedure, shampoo the hair, Towel Dry, Apply BB smoothing solution, Blow dry, Flat Iron, Rinse the Hair, Apply BB Masque, Rinse and Towel Dry, apply BB Serum after 90 minutes style your hair and leave the salon. Steps that Samantha did for me are shampoo the hair, Towel Dry, Apply BB smoothing solution, Blow dry, Flat Iron and thats it. 1 Star for Haircut which was decent!! read more

Had a great time with her and her friend, she was very gentle and professional. I got a Brazilian blow out and hair cut and I am supper satisfied with the results. I have referred her to my friend and daughter. I love the privacy of her salon it's very relaxing. Five stars all around read more

I visited Samantha for the first time yesterday for full highlights. I appreciate her talent as she really took the time to listen to what I wanted and steered me in the right direction for color. She's such a cool, chill, easy-going person too. It was like I was visiting a friend and being able to leave with awesome gorgeous hair. I could not be happier with my highlights! read more

Samantha is Awesome! She is always professional and greets us with a smile. Whether I book online or need to get in last minute, she always has a time that works with my crazy schedule. I highly recommend her. read more

Samantha is one of the sweetest hair stylist. She does a great job with hair cut. I got a Groupon and called to schedule an appointment, and she said there was a promotional event (where when I donate 20, I get a hair cut from her) The best part is, I can use my groupon next time. She is kind, gentle and great at what she does :-). Definitely going here again :-) read more

This review is far overdue! Samantha did my hair and makeup for my wedding back in December and it turned out absolutely amazing! She was punctual ( at the venue at 3:45am, now that's dedication) and very detailed with her work. She used the latest and greatest techniques when doing my hair and makeup! Her hair threading skills are superb! Samantha and her partner Adriana also made sure my bridesmaids and my mother were well taken care of and looked beautiful :) I will update my post with some pics soon! Thanks again Adrianna and Samantha and look forward to seeing you for my brother in laws wedding in August read more

She was awesome!!! I went in a week early to get a feel for her and the salon. I scheduled an appointment and when i showed up she was early and ready to go. She understood exactly what i wanted. We had fun talking and watching silly comedy shows. I learned so much about my hair and how to keep it healthy and shiny. I called her a few days later with some questions and she returned my text quickly. I would recomend her to everyone. Just a personal suggestion: it is always better to go in a day and discuss with a new hair stylist what you want and make sure your on the same page. This will save you time and get what you want. See you soon Samantha!!!! read more

I am beyond happy with all the services Samantha has provided for me, from color to bridal services. She is Simply AMAZING! Thank you for being so attentive to detail and always going above and beyond to make me feel and look beautiful! read more

Samantha has done my hair for about a year now. She always does an amazing job! She is fun and professional. She recently did my wedding hair and makeup. She NAILED IT! I love the look she gave me. She really made my day that extra special! read more

I moved to the area about a year ago, and everyone knows how hard it is to find a good stylist. Being new to the area, I purchase Groupons and try different salons to find "my stylist". Samantha was my 5th and last Groupon purchase. It took going to 5 different salons but well worth it. I bought the groupon on a Monday and was able to get an appointment on Wednesday, and it was all done online. She makes it very easy to make an appointment and gives you different date and times available up front. Samantha asked me questions, then advised what she recommended, and explained everything. She is so friendly and funny, and still professional. If you are looking for a new stylist I recommend giving her a try, it will be well worth it, she is awesome!! read more

I love the newer space, and she keeps you entertained during the process (whether with a chat or binging a show on tv). It helps the process of a tedious highlight or color session go by much faster. I enjoyed my handful of appointments -- the highlights she has blended for me is just what I wanted given that my jet black hair is difficult to pop. I definitely recommend because it's so difficult to find a good stylist. It's been a 10 year struggle for me since my last stylist moved out of the Bay Area. I'm very low maintenance when it comes to my hair. I just want someone who knows what she or he is doing, is friendly, has a clean place, chill, has an easy booking process (Vagaro app is totally convenient), and will listen to what I want -- that has been my experience with Samantha. Thank you! read more

I received a Brazilian blowout from Samantha a few days ago. I am very disappointed with the outcome. I noticed that she had only drops of The Brazilian blowout product. So basically she did a blowout and flat iron on me. I am not from the area so I had to go by online reviews and pictures which seemed ok. I got in touch with her to let her know my hair looked exactly the same as when I walked in to her salon and she said I could come back in and when I told her when I was available she never responded. We are in the area for care at Stanford hospital for my husband so between appointments and hospital stays I was finally able to get something done for myself. I don't usually write reviews and Samantha seemed sweet when in the salon but I felt it necessary for this one. read more

I was really hoping she would be my new hair stylist to go to but unfortunately I've been left disappointed. I bought the Groupon for highlights, cut and conditioning. I paid an extra $60 to have my hair dyed. I had a picture of what I wanted my hair to look like and styled as well. I was 5 months pregnant and really wanted a new look and since moving to the peninsula was looking for a new salon instead of driving to the city to where I've always gone. She told me she couldn't go too drastic on the color because I'm pregnant. I was ok with that since I don't want to harm my baby. My hair was dark brown when I came in and when I left my hair was still dark brown with brown highlights. To top it off, my hair started darkening throughout the week and I noticed that the highlights were only visible on one side of my head and the other didn't really have any. I text her and told her what happened, she responded about 2 hours later saying she would schedule me asap. I responded the next morning saying I can meet her whenever. She never responded. I called and text her a couple days later and never got a response. Now I have to get my hair redone since I hate having it down since it looks off with one side highlighted and the other isn't. Was hoping it would work out because I really wanted a hair stylist closer to home. read more

I unfortunately can not recommend this place. i bought a groupon for a Brazilian blowout and while she was very friendly, the end product was not what I paid for. I have had multiple brazilian blowouts in the past so I know how my hair responds to them but this one barley lasted a week. I left Samantha multiple messages and never got a response back. I finally was able to get my money back from Groupon. I wanted to really like this place because she was so friendly but it ended up being a total waste of money. read more

I agree with other posters in that the Brazilian treatment does NOT work. It looks great out of the salon but it 1-2 washes, my hair is exactly the same. Definitely not worth doing. Samantha herself is very nice and personable. Talks a lot! LOL be forewarned if you need to speak up and say "a moment of silence please". Midway through my treatment her friend showed up and basically I was given a rush job. She asked if I wanted her to wash and dry my hair after the process and clearly she did not want me to say yes and take any more time away from whatever she and her friend were planning to do. Sigh read more