We had our solar panels installed by SolarMax and our overall experience has been very positive…read more  From first contact to ongoing customer support, SolarMax has exceeded our expectations. We were fortunate to have Ruben G. as our Account Manager.  Ruben was professional, pleasant and knowledgeable -- carefully listening to my questions and concerns and also sharing knowledge so I could better understand the phases of installation. Throughout the entire process - from design to permits, documentation to electrical requirements, we communicated with the various SolarMax team members to make sure we understood what the next steps would be. Every team member was courteous and competent, all of them did their part to complete our solar panel and battery project. We are happy with the service and expertise SolarMax has provided us and would recommend them to friends who are considering solar energy.  To Ruben - our renewed thanks!  We appreciate you for your work. To the entire SolarMax team - thank you for making this happen!

A warranty means nothing when the company fails to provide service…read more We made a substantial financial investment in a solar system that was sold with a warranty. Now that the system is not working properly, SolarMax says its service appointments are booked months out. When we explained that we could not continue waiting while paying high Edison bills, they suggested hiring an electrician at our own expense. Customers should not have to choose between waiting months for service and paying out of pocket to repair a system that is still under warranty. SolarMax should stand behind its product and provide timely service. Their service department has been extremely frustrating. We have repeatedly been promised return calls that never came, and some of the service representatives we have dealt with have been rude and dismissive. Meanwhile, our solar system remains down, and we continue paying for electricity every month. It also appears that service may be different depending on whether you purchase or lease your system. When a leased system stops producing, the solar company loses money and has a financial reason to repair it quickly. Once you purchase your system and the company has already been paid, it feels as though you are "put out to pasture" when service is needed. Also: READ THE FINE LINES: Before signing a contract, carefully read every detail and make sure every promise or guarantee is included in the signed agreement. Do not rely solely on assurances made through emails or conversations. Our experience has shown us that what is promised before the sale may not be honored afterward. We love having solar and are glad we installed it. We simply wish we had chosen a company that stood behind its product, honored its warranty, and responded quickly when its customers needed service. We lost our solar in the hottest months of 2026 and still don't see it being fixed any time soon.

HPM Solar exceeded our expectations from start to finish. Communication was excellent throughout…read morethe entire process. Josh our sales rep was the reason we felt comfortable moving forward. He didn't just try to sell us the biggest system possible, he actually analyzed our electricity usage and recommended what we needed, nothing more. That kind of honesty is hard to find. The installation itself was handled by Danny and his crew, who were professional, knowledgeable, and clearly took pride in their work. Everything was done efficiently and correctly. What really impressed us was the follow-up after installation. HPM checked in to make sure we were happy with the system and that everything was running as it should. That kind of attention after the sale is rare. If you're considering going solar, do yourself a favor and call HPM Solar. Highly recommend!

It appeared my solar system was not producing any power. Its hard to find Solar companies that do…read moremaintenance. I messaged via Yelp HPM Solar. Mark sent a message back that they were currently not doing maintenance jobs but he gave me a couple of suggestions to check. As I was outside he even took the time to call me and explain in better detail. It turned out the system was working fine and had become disconnected from the Internet. I was really impressed that he took the time to walk me through the process at no charge. Great Service.

These guys were fantastic! They came out, quickly diagnosed the issue with my solar panels, and got…read moreeverything fixed and running again in no time. Honest, efficient, and super reliable, and the pricing was very fair. I highly recommend them!

Please avoid this contractor. Don't waste your time. I called this contractor and they gave me a…read moreFriday date at 3:30. They never arrived or called me. I called several times before I could reach someone. The lady on the phone apologized and stated that the field person (Larry) was busy on a call and could not reach out. I said that was okay and asked to be rescheduled. They gave me the following Monday for 11:30. Once again no call and no one arrived. Since then I have called and left a message requesting a call back. They are not answering their phones or returning calls. This type of service is completely unprofessional.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

I do not normally leave negative reviews, but after nearly 10 years, I feel it is important to…read moreshare my experience. Before posting this review, I made every reasonable effort to resolve these issues directly with the company. I sent a formal letter over a year and a half ago outlining my concerns and requesting assistance, but I never received a response. More recently, I sent another detailed email, giving the company 14 days to respond with a plan to address these longstanding issues. That deadline has now passed, and once again, I received no response. This company installed my solar system in 2016. At the time of purchase, I was given expectations regarding the amount of energy the system would produce and the savings it would provide. Unfortunately, those expectations have never been met. In nearly ten years, my system has never produced the level of solar energy that was represented when I made this investment. As a result, I have spent thousands of dollars out of pocket on Southern California Edison bills that I reasonably expected my solar system would significantly reduce. Instead of receiving the savings I was promised, I have continued paying far more for electricity than I ever anticipated. What has been most disappointing is the lack of follow-through. The company has been aware of issues with my system for years, yet they remain unresolved. Despite numerous phone calls and emails over the years, I have received little to no communication, no meaningful updates, and no proactive effort to correct the ongoing problems. There were also issues from the very beginning. When my system was installed in 2016, I was never provided with the monitoring equipment that was supposed to come with it, nor was I informed that there was a monitoring app available. Without those tools, I had no way of monitoring my system's production or knowing that it was consistently underperforming. After years of phone calls and emails to the corporate office, I finally got someone to come out in 2023 to install the monitoring equipment that should have been installed from the beginning. It was only then that I learned there was an app that allowed me to monitor my system. During that same visit, the technician determined that my microinverters needed to be replaced. The replacement microinverters were shipped to my home, and the technician returned to pick them up for installation. However, the work was never completed. The technician left with the new equipment and never returned to finish the job. Despite additional attempts to follow up, I was once again left without answers or a resolution. I understand that mistakes happen and that every company occasionally encounters challenges. However, this is no longer a matter of a simple mistake or a temporary inconvenience. This has been an unresolved issue for nearly a decade. My goal has never been to leave a negative review. My goal has always been to have the solar system I paid for perform as it was represented and to have the company stand behind its product and installation. Unfortunately, after almost ten years, thousands of dollars in unexpected utility costs, years of unanswered phone calls and emails, an incomplete repair, and two formal written requests that went unanswered, I have been left with no meaningful communication and no resolution. I sincerely hope this review encourages the company to finally contact me, complete the repairs that should have been completed years ago, thoroughly evaluate my system, determine why it has consistently failed to meet the promised production, and stand behind the product they sold me. If the company reaches out with a genuine commitment to resolving these issues, I will gladly update this review to reflect that experience. I would much rather write about a company that ultimately made things right than one that chose not to.

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

DO NOT Do business with this company. This is the same owner from Penguin Home Solutions that…read moreinstalled a bunch of solar panels with 25 year warranties and price lock guarantees and all kinds of BS to get you to buy-in, then folded the company in bankruptcy and skipped out on all the warranty claims. Now I have $40k of solar panels I'm paying to a finance company, and my panels have not been producing electricity since September 2024, so I'm paying LADWP too! SCAMMERS.

A friend in our neighborhood referred us to Natural Energy since she had solar installed on her…read morehome and business 3 & 4 years ago. She explained that she hasn't had any issues with the install or the equipment. I worked with Phil and Ted for the design, pricing and install. My system is relatively small due to the size of my power panel (16, 315 watt Q Cell panels). I paid the first 25% payment on a Friday and the next Monday installers put up all 16 panels in 100+ heat. Wednesday the remaining components were installed. Can't say enough about Tony and Mario, these two guys worked so hard and did a really nice job with the install. Furthermore, all waste materials were cleaned up daily.

Josh is a good person, willing to walk through the process with me, although I ask many questions…read moreand have lots of concerns about pricing etc, always willing to assist. So much knowledge. Thank you!

Great Service Great Prices, Knowledgeable, Would use these guys in a min, researched alot of…read moreothers, Pell was the winner. Save time, Call Pell

Lie about rates to get you to sign contract which doesn't match the rates you were quoted.read more

My experience with Kade Massey has been nothing short of amazing. I am so grateful for all his help…read moreand educating me on my options for going solar. Thankfully my roof gets lots of sun, so he was able to help me save a ton of money with the solar switch. The panels he got for my home are top tier and the warranties are the best I've found (and trust me, I looked into a bunch of companies) overall I was very impressed with everything that Solar Sun had to offer. Kade walked me through the whole process and kept me updated throughout every step to getting my panels installed and turned on. Thank you Kade!! I'll be recommending all my friends and family!