Fantastic experience fixing a chipped tooth - the team was able to book me in next day, putting in…read morea filling within 30-minutes.

This was the worst dentist office I have ever visited. I came in for a cleaning this morning…read more(routine). Instead, of a cleaning, they processed me for 5m, took some x-rays and proceeded to clean half my teeth (the bottom half) before sending me on my way... They also lied and told me I needed two fillings due to a cavity and a groove in my tooth. When I got a second opinion (from my old family dentist), none of these things were found. When I inquired as to if this was normal. I was told that due to my being 15m late, I would have to schedule another appointment (since apparently cleanings take about 1.5hr at this place). My thoughts: I was late so I accept that it will cut into my appointment. However.. 1.5hr is not a reasonable expectation for a routine cleaning. I've seen 3 different dentists in the last 5 years (due to my being a traveling consultant), and the longest session I've had was 45m in San Francisco. If cleanings are 1.5hr regularly for new patients. Why was I not informed of this. All they did in the session today was scrape my bottom teeth (no fluoride or anything else). edit: they also lied and said that I needed two fillings due to a cavity and an apparent groove in one of my teeth. Obviously I went for a second opinion to my family's dentist. To my (not) surprise, my family's dentist said there was no cavity. He also showed me the x-rays that he had taken of me from last June and compared it to the ones which Brentwood Dental Group forwarded. The difference was like night and day. The x-rays from Brentwood Dental group were grainy and you 'could' argue that there was a cavity there (there was a shadow in a very murky and grey picture). My family dentist's x-rays were crisp and clear (the contrast between white and black was very crisp). He then showed me the areas which I had been told had a cavity and told me that in his opinion, it was fine. There was no pain and there wouldn't have been that much degradation since last June. There was no need to unnecessarily drill my teeth unless I really wanted to. I would highly recommend everyone to avoid this dentist group as they run the place like an apple store. Hiding under the guise of expertise to upsell you bullshit you don't need.

I recently switched to Alpha Dental because I was not happy with my current dentist and my husband…read morehas been coming here for years. I have nothing but good things to say! From the moment you check in, the staff are extremely friendly, kind and personable while being professional. The hygienist I saw was Natasha and not only was she super sweet and kind, she was full of helpful suggestions such as how to floss properly (she demonstrated it while I held a mirror so I could see). The dentist I saw is Dr. Shivji (junior). You can tell that he is confident in what he does and has great knowledge. Not only is her super personable but he is honest- he will not recommend getting things done that you don't really need just to make more money for the business (as I have experienced at other dental offices in the past). I get anxious about feeling anything when getting fillings and he was very gentle and reassuring, always checking to make sure I was doing ok. I trust him to give me good dental advice. Again, I cannot say enough good things about everyone working at Alpha Dental and my only regret is not being a patient here sooner.

Great service, worked with me to help me on teeth. Very kind great staff great conversation would…read moredefinitely recommend and would come here again

The best dentist I've ever had, and that's saying something as a 50-year-old! Upon meeting Dr…read more Bobanovic, it is immediately apparent that she is completely invested in your health and comfort. Also, I want to commend all her staff; the hygienists, assistants and front office workers. Their friendliness, proficiency, and professionalism create a very welcoming and safe environment.

You have to love a Dentist office that will set up your next appointment when you are finished your…read morecleaning and then call you a week before that future appointment to remind you that the date has arrived. They even go as far as to offer to call you again even closer to the date if you would like! This place is just full of wonderful, happy, friendly staff! There is no other dentist office I have ever dealt with like this. It almost makes it a great experience going to the dentist.

I have been their customer for over 3 years. The hygienist was good but they took way too many…read morex-rays each time I visited compared to my previous dental office. That's the reason I left their clinic.

So after the great bacon-caramel-apple incident of early 2012 (featuring Colene C and Vincci L), a…read moremajor filling in my mouth decided to call it quits. The problem was that it was a filling on a baby tooth with no adult tooth to replace it (surely a byproduct of inbreeding). Since this once-invincible baby tooth no longer had a filling holding it together, it started falling apart in little chunks...not the most pleasant experience. It was awkward eating, things were constantly getting stuck in there and I realized that my dream of looking like a pirate could come to fruition at the tender age of 32. Gah. So not ready for this destiny. My friend James suggested that I see his dentist and I jumped to contact him. I gave the office a call, they worked around my schedule, staying late at work so that they could see me that very day. Ah-may-zing. Within 30 mins --if that-- my snaggly-crumbly tooth was transformed into a brand spanking new, full tooth. Insane. So smooth, so perfect. Chewing was/is basically euphoric. I don't know how they did that so quickly and perfectly but basically I'm happily indebted to them for saving me from needing to poke out my eye and purchase a parrot. I can continue being compared to plus-sized redheaded celebrities instead of Captain Jack Sparrow. Things could be worse. Kensington Dental Clinic for the win!

Bait and switch - Just be straight up - fillings are X and re cement is Y - been through enough…read morewith Garbage doctor botching a back FUSION. North Burnaby Dental said your Insurance should cover all ( In writing) then get put in an awkward position while in the chair and told it was going to be $450 - hindsight if they just said what it was going to cost - I would not have left - it was the gaslight and deception that was slippery. Yes, I believe that if it is fillings on those molars and re cementation of that crown that came off, then it will likely be within that $1000 limit. If you do require a new crown by chance, however, that is not usually a covered service by the disability coverage. You tell me - looks like deception to me.

DR. LI is a very n8ce dentist. She explains everything well and is very pleasant to deal with. All…read morethe staff at this clinic are also 5 stars! I am glad that I have chosen this clinic as my new dentist office.

Hello, Re: Filling…read morenot done. I am upset with my last visit.(previous ones as well. I only come to this office as it is close to my work) I have been coming to this dentist for the past 7 years and I had enough! 1. My appointment was at 1:40 but I didn't see the Dr until 2:20. I have a 4 month old baby at home waiting for me at home and had arranged for someone to look after him. Time is money and I felt it was a waste of my time and money to come in and not get my treatment done. 2. I came specifically to have filling done and I have an email confirmation that I didn't need consultation for the splint nor did I want any other consultation. 3. I said specifically to the assistant that I don't need a consultation as well as to the doc that I didn't need one. Almost every time I go in someone is measuring the movement of my molars and the gum tissue! ( why am I paying for this?)Then I was told I need a night guard which was just pushed on to me and you tried to charge me for it right away! $450. I said no as I don't want to pay for something that just recommended. It's not something I need! I told this office and many of u that my gums and teeth have been the same for over 20 years! And my previous visit showed that there hasn't been any change from previous X-rays! 4. As for the filling .. this was not done because the doctor said it was too much going on to have filling done and mouth guard . He said it best to have mouth guard done first as the filling can wait. What!?!? Shouldn't filling be done first then a custom mouth guard? What if the filling is fill different from what was there and mouth guard doesn't fit? 4. Then I am charged $107 for a consultation that was not welcomed nor asked for. If my insurance doesn't pay for it then a reimbursement will be asked for any amount not covered by insurance. I wasn't even advised of any fee before hand. 5. I am so upset about this ordeal that I thinking to report this incident to the dental association. College of Dental Surgeons of B C500-1765 8th Ave W, Vancouver BC V6J 5C6, 604-736-3621 6. I would like all my dental records to be sent to another dentist that I will provide at a later time.

Just had surgery at Madison and I must say it was a pleasant experience. Who knew dealing with…read moreinfection could be as fun as this. A patient caring surgeon backed by knowledgeable assistants using state of the art equipment. It was my first visit and 48 hrs. later I feel fine so hopefully I shall not need their services after this but if I did I would be back in a flash.

Dr K ,Dr Borna and entire team were welcoming and professional.my cleaning ,check up and filling…read morewere thorough and comfortable.the dentist matched my tooth perfectly,my hygienist Joan and Vivian were gentle and thorough.I highly recommend this office to anyone seeking quality dental care with a personal touch!........Paul lee

Dr Kay and Winnie make dental treatments, if not fun, at least tolerable! The front desk staff are…read moreexperts at insurance billing! Definitely highly recommended!!!

For once, a clinic that doesn't smell like a clinic, maybe being across the park helps too…read more Right on Kingsway but nestled between a couple of apartment buildings, nicely lined with trees, but i digress.... Metered parking but half a block down on the west side street, is some free 2 hr parking. But it's burnaby so still cheap anyways...but i digress again. Good thing is clinic is located on ground level. Doctor was friendly, so's the staff when booking for next month. And anti-bacterial pump spray at the front too. Lots of seating and magazines.

I have been going to this clinic for over five years, and it has been excellent…read more From my very first appointment, the first thing I noticed was the amount of parents bringing their kids to this place, and it wasn't long before I brought my own. The dentist, Dr. Chan, is caring and professional. I never once got scared or pushed into unnecessary treatments. The staff are kind and caring. My wife and I always felt comfortable coming here for our family needs. I highly recommend this clinic for anyone who is looking for a good dentist.

Newer since the renos and spacious, I like that! Feels quite cozy…read more Dr. Hui is nice and knowledgeable, will see him when I dont feel the drive to my go-to in the boonies. Located next to the gorgeous Freshii.

Dr. Thomas Hui was the best dentist I've ever encountered who put me at ease while working on my…read moreloose tooth. I didn't even feel the extraction while he was doing it. The fact that the staff namely, Celina, Mendy, and Louise were all very friendly and easily put anybody at ease as soon as you entered the clinic is a bonus. I will recommend this clinic to anybody who has a phobia when it comes to needles and the like. Visit this clinic and find out for yourself why it's the best dental center you'll ever visit.