We hired Two Men and a Truck to move a very heavy sleeper sofa from our first-floor apartment to…read moreour third floor. We assumed a professional moving company would arrive with basic equipment (straps, harnesses, or moving aids) and the know-how to move large furniture. They did not. The three movers were kind and polite, and this review is not meant as a criticism of them personally. However, they were clearly unprepared for the job. No measurements were taken, no equipment was used, and they appeared unfamiliar with basic techniques like angling furniture through doorways. This was frustrating, especially since the couch had previously been delivered through the same doors without issue. When the crew struggled and stopped, they called their manager, Brandon. Based on what we were seeing, my husband honestly said it wasn't going to work with this crew. Despite the fact that nothing was moved, we were charged $190. After the movers left, my husband contacted Brandon to discuss the situation. Brandon was rude, dismissive, and unwilling to take responsibility. When my husband pointed out that no measurements had been taken, Brandon responded, "Well how are they going to know if it will fit until they try?" despite the fact that using a tape measure is a basic, professional step that was never attempted. Brandon refused any refund or partial credit. We are out nearly $200 because Two Men and a Truck sent an unprepared crew and then backed that up with poor customer service. If you are moving anything more complicated than boxes, think carefully before hiring this company. We strongly encourage the owners to consider additional customer service training for Brandon. His behavior showed no professionalism, accountability, or interest in finding a fair solution. If he is an owner, that is even more concerning.

I had been working to pack up my home that I was sellling to downsize and move into an apartment…read morefor over a year. Being elderly With several ongoing health conditions, this move was already causing me a great deal of stress. A rep from the company came and evaluated the scope of the job I was asking. He brought me out some flat screen protective boxes for my TV's. i had explained that I needed them to take a portion of things from the basement to a local storage unit. Another section of the basement was to be left alone as it was being given for donation . My garage was quiet full and then I had the inside off the housel. This gentlemen told me he was going to have to readjust my quote down because it was not as bad as he had expected. After 6 men and two moving trucks came on moving day and I tried to give them some direction, I was met with resistance and was told they would not take items to two locations. I had t`o` choose where to go. (I was never told this at any time in evaluating this co for the job). So I said okay9 I would work on getting storage items moved another day and they could just start loading up the garage A am a serious crafter and have a lot o money invested in craft supplies. I wanted this part of the garage packed together to go into a second bedroom for a craft room. The rest would go to the apartment First I was told I would have to leave my mounted TV because they were not allowed to remove this. (then why did the man who came to my home bring me two protected boxes that I was charged for). So while they started on the craft section of the garage (which I had asked them to keep this section divided as much as possible. While they started I went to the back bedroom and f was trying to finish up my master bedroom. After a period of time two of these men came to me and said they could not put another thing on the "truck" as it was full. my garage was still 2/3bfull and the inside of the house Had not been done. The second truck lay emoth. They told me that my apartment would not hold another item. That's when I discovered that while I was out back they took it amongst themselves to load both sides of the basement (the section that was going to storage and the good sized area that was being donated) on the truck at the same time as they had loaded the craft items in the garage. They refused to load anything further into the second truck. But I was going at the end of this day to live in my new apartment. So with much resistance and telling them that they would load my bed or someone was going to be "hurt" an dirt wasn't going to be me, they did load my bed, after they carelessly discarded items in my bedroom.. I was lived and asked why they had loaded the items from the basement when they had told me no. One guy said that they were trying to help me out. He had not helped me he had just created a hell of a mess for me. And one guy said "you can't expect us to go through all that stuff and separate it out". By the time I got to my apartment, I was a total wreck. I had to call on two neighbor friends to help me get items to live on, few changes of clothing, few dishes, bathroom items, which were mostly packed up. But they could not load any more on the trucks as they had decided what would fit into my apartment amidst themselves. I did write them a check for the amt they were requesting because I had 6 guys breathing down my neck and I was feeling intimidated But I was quiet upset with the entire experience. This was the move from hell. I have stopped payment on the check after stewing all weekend over the events of my move. I did call first thing Monday to file a formal complaint. I was told by their rep that he would speak to the crew and get back to me. It has been close to four weeks and I have heard nothing from them. Meanwhile I had to hire another crew to help me get out of the house urgently now, costing almost as much as what two men and a truck had charged me for the mess they had left me in. So now I have a lot of storage items And donation items in my apartment which I now have to get out to storage and go over to not the one, but two storage units Then there are a lot of things I needed for my apartment that now I have to get from storage to my apartment. I'm embarrassed and ashamed for your company that these men were allowed to come into my home and screw up this job so badly. You would think that out of the six guys, one would have had a brain.

Great Movers but I sold them my snow blower and still haven't received payment 5 months later…read moredespite several requests. So I can't recommend them.

not sure why it shows San Francisco as my location but this was Windham, Maine…read more DO NOT USE THIS COMPANY We used liberty bell in 2020 when we moved to Maine and the cost was around $300 for unloading the truck. We were pleased with the service then and decided to use them again to load our moving truck in April 2023. We were quoted for 2 movers for two hours for $518 which we paid. I suspected a price increase given inflation over the last few years so this number was acceptable, though high. However, days after our move they charged our card nearly $300 more, without approval. I attempted to call and email for a phone call which they would not return. They sent an email break down of the bill that showed three movers and 13 minutes over the two hours. They did send 3 movers as opposed to the two quoted (two were in training) and this was not a request we made. Additionally the movers broke a piece of our furniture (a tv stand that we ended of giving to one of them) and tore a hole in our couch. We went over the time by 13 minutes. This company is corrupt and the management are thieves. DO NOT USE. You'd be better off posting in your neighborhood site for some young adults needing to make some extra money as opposed to having your money stolen from you later. I work hard and this company is disgusting.

Mary from Integrated Move Management helped my boyfriend and I empty out his father's house and we…read morecouldn't have been happier and more satisfied with her services. She was always cheerful, helpful, and willing to accommodate us during a very difficult time (my boyfriend's 92-year old father had just passed away). She helped us make decisions that had previously had us frozen in inaction. She took care of everything, from a large, heavy dining room table down to the smallest knick-knack (of which there were plenty); hauled things away, sold items on Craig's List, shredded, anything you need to do to empty out a well-lived in house. We were able to empty an overstuffed house, garage, and shed, and she moved with such efficiency and purpose that we did it in in no time flat. There were tons of memories and she helped us decide what was really important and what wasn't. I would recommend her business to anyone who needs a hand in doing the impossible -- for us, it was clearing out a house that was VERY FULL from a lifetime of living well. She can also help get your house ready to sell, help you downsize, or just help you organize clutter. Mary is the VERY BEST at what she does!

From the owner: At Integrated Move Management, we partner with individuals to streamline, simplify, and reduce…read morestress from the often-overwhelming task of downsizing, moving or a home or estate clean out. Every client deserves to be treated the same way we would want to be: with integrity, efficiency and compassion. We have a special love of working with seniors to help transition from their long time home to a new living situation. We also have expertise in liquidating households in preparation for a real estate sale. We believe communication is key to any successful transition. That's why we stay in close contact with each client, every step of the way, so that there are no surprises. We also hold daily status meetings with our internal team, to make sure all members are kept up to date on the progress of every project. We are also committed to minimizing the environmental impact of your downsizing or home clean-out by using sustainable dispersal methods whenever possible. Our goal is to find new homes for as many of your items as possible (through gifting, sale or donations), recycle when appropriate, and throw away very little. We work with many charitable organizations in our community who will benefit from your cherished possessions.

I would like to highly recommend Gordon's Moving based on my recent experience with them for a move…read morein the Portland area. Gordon himself runs this business with his family as they have done for decades and their dedication to the highest quality of work and customer satisfaction is as clear as day. They take the time to assess your home in person to provide as accurate as possible a cost estimate and to properly allocate labor and materials. They provide many ways of assuring that the move will go as planned and that any unexpected challenges would be taken care of if they arose. They were incredibly kind and communicative and went out of their way to assure that we would have a smooth and comfortable move. Their commitment to their customers satisfaction fully included the work of the movers as well. Their team handled both the moving and also packing of our entire home, and everything was done with care and efficiency. I have used many moving services over the years and we were very impressed by Gordon's and have absolutely no hesitation recommending them for a move and would happily hire them again if needed.

If you're looking for a moving company, look no further than Gordon's Moving! I can guarantee you…read morewill not regret hiring this fantastic company. My husband and I recently went through an unexpected and stressful move, and I cannot express enough how grateful we are that we hired Gordon's. From the very beginning, when Gordon came to do an estimate, he was so understanding and kind, all the way through to the last day when they completed our move, everything was done with exceptional service, professionalism, kindness, courtesy, and genuine care. This is one of those rare companies that truly cares about you, wants to make your life easier, and is dedicated to providing excellent service. Gordon and Cathy are absolutely wonderful people who clearly love what they do, are very good at it, and are exactly who you want running a company. And their team... WOW! The group of young men on their team are AMAZING! On top of being incredibly hardworking, they were the nicest individuals. We never heard them complain once despite working very long days (and in the heat, no less!), they were so sweet with our toddler, asked questions to ensure that everything was packed & moved exactly how/where we wanted, and each and every one of them did an absolutely remarkable job. My husband and I cannot say enough good things about them, as well as Gordon and Cathy. To say we were fortunate to have them help us through this move is a huge understatement. I also want to underscore that we are a military family and have moved seven times in the past ten years, so we have a lot of experience with moving companies. Gordon's Moving is by far, without question, THE VERY BEST.

Fast, efficient, friendly and reasonably priced. Nothing was broken or missing upon delivery. And…read moreextra wait time billed was reduced by 50% due to misunderstanding. I highly recommend this company and would hire them again for my next move.

Quality service, nice guys, but price is high and they ask for 50% deposit, which is not standard.read more

We needed an extremely heavy bath vanity that we were returning to Home Depot, brought down from…read moreour 2nd floor to first. I had been worried about incurring damage to our narrow staircase and the vanity as well. They were on time, fast, very careful, professional owner and team. I am very pleased.

From the owner: Welcome to alpha transports movers Please leave us a working callback number as it helps us get you…read morea more accurate and quicker estimate. you’re moving, packing, and professional storage company whether it is local or long-distance, we offer you the best pricing and amazing results. We are fully licensed and insured for your safe affordable move.