I recently had 2 crisis type situations! My refrigerator - freezer unexpectedly went out on top of…read moreme being housebound with a fracture. The owner came to my home and determined what unitwould fit in a difficult sized area. The installation went very well and the installers were amazing! The value was great as there was also a national wide sale. Then 2 weeks later, my 27 yr old washer went out! I was able to go the showroom and the gals were very helpful. It was installed the next day! And as before, the installers, one was a different person, were amazing! Very courteous, and efficient. I hope I don't need another appliance in the near future but Wilson's will be my go to.

We purchased a KitchenAid refrigerator at Wilson's. However, upon delivery we discovered that the…read morerefrigerator's ice maker did not work. We had a repairman come and he told us we needed three new parts. The refrigerator was new so not acceptable. We went to Wilson's to be told we would have to wait on repairs to be made and then if the refrigerator was returned it would be a 25% restocking fee. Would you pay 25% to restock a defective new refrigerator. Does that sound reasonable. Interesting how you can buy a brand-new refrigerator that is defective and now a month out we are still waiting on repairs to be made.

Made a purchase here. They did not charge me for the removal of my old unit. The delivery driver…read morerefused to take it as his truck was full, and said he would see about sending someone back to pick it up. Called in and was told, since it wasn't charged, they cannot come pick it up. Would not allow me to speak to a manager. They basically refused to do anything to correct their mistake.

Everyone if you're in the market to buy any appliance for the house, check this place out first. We…read moresaved a TON of money buying our new washer/dryer set and it comes with a WARRANTY!! Pros: Selection: on the outside the building is small but on the inside I was really taken back at how much inventory was inside. There are fridges, Washer/Dryer, Ovens, Stove Tops, you name it they have it. Keep in mind this is technically a "scratch and dent" store but most of the items are brand new. Price: The set we bought cost $4,800 brand new (Home Depot or Lowe's) and that doesn't include what they would charge for delivery. At the Appliance Outlet we paid $3,100 and that included delivery. We were super happy with the next day delivery and speed of installation. Location: This gem is tucked away in the heart of Conroe. I've lived here 5 years and never heard or seen this spot before, but I'm so glad we saw it!! Cons: Negotiating: There isn't much wiggle room the salesperson was willing to go even if you're a cash buyer. This is the place to go for your next appliance. Check them out if you're in the area!

Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

Purchased this great Samsung Bespoke Refrigerator from William's Appliances 4 Less. It was a great…read moreexperience from start to finish! Spoke to William on Facebook Marketplace initially, he was helpful, informative, and responded quickly to my questions. The showroom 3570 FM road next to SuperCuts. The gentleman I worked with on the showroom was patient and friendly. Delightfully easy to bargain with and set up the payment and delivery of my refrigerator. The delivery men were also fantastic. Showed up on time, professional, spoke nicely, got the job done quickly and were respectful of my home. Most importantly I love my refrigerator! Works splendidly and looks great in my kitchen. I love all the features it has and I got it at a great price with a 2 year warranty. Definitely recommend and use again! Thanks again!

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.

Great service, promptly delivered with efficiency and professionalism. He arrives promptly and…read moreworks quickly. He is the best repair person we have had in years! Also he prices fairly! I would give him 10 stars if possible.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.

My family has been going to Call-Mark's for decades. He has great prices, and a 30 day warrantee…read more He's a great guy, too. If you're looking for reliable, used appliances, at very low prices, this is the place to go. He also has the sweetest dog, who greets the customers. I love that.​ I need to add, I'm located in Cut 'N' Shoot, but yelp is giving me crap, and won't let me change it. So if my profile says Houston, it's wrong.

THIS is where to buy good quality appliances! Mark is a super nice guy and will give you good…read moreadvice. I have bought several appliances from him. The last thing I bought was a washer and dryer set that looked like it was about 3 months old. It had all the bells and whistles - for a very reasonable price. Of course things change all the time. He has gone over and above for me on several occasions. I would always look here first for any appliance needs.

If possible, I would select zero as a rating number…read more Do not buy appliances from the Appliance Outlet Store located in Magnolia, TX. A Hotpoint 15.5 Cubic Foot Refrigerator displayed in the showroom area of the Appliance Outlet Store located at 32211 FM 2978 in Magnolia, TX 77354 was purchased on August 29, 2023. The unit we viewed was in pristine condition. The transaction was completed by Mike in the sales department. The unit was delivered the following week by a third-party delivery service contracted by Appliance Outlet. It was shrink wrapped upon arrival and was installed by the delivery personnel in a designated area of our garage between a wall and a shelving unit. Paperwork was signed and the delivery service departed. The front of the refrigerator was flawless, however, closer inspection revealed that there was severe damage to the upper, right-side corner and the upper right side of the freezer door and the lower right side front surface where the refrigerator door seals to the frame. The unit runs more than it should and consumes a lot of energy. Condensation forms inside the refrigerator section because the door will not seal properly. Mike, the salesperson, was contacted immediately. During our conversation, Mike mentioned that he did not recall any damage to the unit we were shown. Mike requested that we text pictures of the damaged areas for evaluation. Several days passed before a response was received by Mike, only to tell us that we needed to contact the customer service department because he was in sales and did not handle customer service or warranty issues. Four calls were placed with the customer service department before a response was finally received. Our request for a replacement unit or a refund was denied, and we have since been ghosted by Appliance Outlet. Two causes for the damage are possible: The first being we were shown the pristine refrigerator in the showroom and a damaged unit from the store warehouse was delivered instead (AKA bait and switch). Or the delivery service did not properly secure the refrigerator in the truck, and it fell over inside the truck while enroute causing severe damage. Neither the Appliance Outlet nor the delivery service will take responsibility or be accountable for the damaged unit.

We recently bought our Samsung Bespoke refrigerator here, and I would highly recommend this place!…read moreI had messaged Rusty to see if they had what we were looking for in stock, and they didn't that day, but two days later he reached out to me and let me know one had come in. We got an AMAZING price on it (I still can't believe it!), and it was delivered the next day! The delivery was also great. They guys moved our old fridge to the garage for us, and set this new one up quickly. It was a great experience all around!

This appliance repair company is exceptional. They respond, follow up, show up, and repair very…read morewell. They have rapidly repaired our dryer in one short visit and repaired our fridge after ordering a part and returning the next day. Just great. Their tech is pro, courteous, and accommodating. Very satisfied and highly recommend.

NEVER!!!!!!!! Use this company, I was first quoted a 20% discount which I initially never…read morereceived. the first repair man came to fix my dryer because it was not heating to dry clothes. He claimed to change a part and that it was fixed and never gave me the discount I was quoted and never gave me a receipt. He also claimed to only take money via zelle. I attempted to use dryer that night but it still did not work so I called them back to take another look at it the next day, they had to refund me for the 20% discount (only because I mentioned it) . The second repair man was EXTREMELY RUDE and stated that he was driving from the woodlands to Katy and they he was wasting his time coming out! he stated that i needed to have the lint cleaned out of duct behind dryer which they did not do. I called a separate air duct cleaning company to clean air duct out and the dryer STILL DOES HEAT! So that tells me I was scammed! I don't think the part was ever changed. Please take my advice and do not waste your time and money with these RUDE unprofessional people they will only scam you out of your money!!