Mary addresses all of your concerns thoroughly. She genuinely cares about her patients and is the…read morebest provider I have ever had. She wants to get to know the FULL YOU.

Mary and Jaci are simply the best you can ask for primary care. They have been my health care team…read morefor about 6 years. I have moved overseas and will still consult by phone when I'm back stateside. The level of care and detail is unparalleled. Mary is definitely a "whole person" approach and is incredibly knowledgeable and thoughtful in her patient care.

We like it here. The staff is friendly and always polite. We love our provider and have also had…read moregood experiences with the urgent care staff. It's a huge bonus that they have urgent care- so many kid issues require last minute appointments and we've never had trouble getting in. Appointments do not feel super rushed. It's cleaner than most doctors offices I've been too. The only down side is during busy times (like after school) the waiting room is packed with sick kids sitting really close to you. All in all though, good quality healthcare is really hard to find these days, and they are doing it pretty well here.

Excellent center and doctor. Kids friendly facility lot of activities to keep engage the kids…read morewhile waiting for the doctor.

I'm sharing my experience with Dr. Farook to warn others about her billing practices, which I found…read moremisleading and unfair. I scheduled a routine annual check-up and went to the office, where I was weighed and had my blood pressure and temperature taken -- standard procedures for a yearly exam. When Dr. Farook entered the room, she asked how I was feeling and if I had any concerns. As soon as I responded, the appointment was reclassified as a "problem visit" instead of a routine check-up -- a change that significantly impacts how the visit is billed to your insurance. Annual check-ups are usually covered in full by insurance, but problem visits may not be, and I was never informed of this switch during the appointment. I later received a surprise bill. When I contacted the office for clarification, I was told that the "after-visit summary" would reflect the billing codes. However, this wasn't communicated clearly at the time of the visit. As someone over 50 who has had many annual check-ups with various doctors, I've always discussed general health concerns during these appointments without unexpected billing changes. Unfortunately, that was not the case here. In my opinion, Dr. Farook was not transparent about how her services would be billed. If you choose to visit her, I strongly recommend asking upfront how any discussion during your visit might affect billing -- especially before answering general questions like "How are you feeling?" I do not recommend Dr. Farook due to this lack of transparency.

Dr. Farook and the staff of Puget Sound Medical are the most Amazing group of people to have take…read morecare of you in a time of crisis. I have been seeing her for quite a few years. She has seen me through two major health challenges, ensuring that I came out on the other side healthy and safe. There is no one that I could recommend higher than her.

Idk why people hating on this place I liked it the doctors and staff weren't nascar lace but I…read moreliked that I don't like being rushed

Would rate this 0/5 stars if I could. I scheduled an annual…read moreappointment and checked in at the front desk with no issues.. during the appointment itself, everything was normal. I've had physicals in the past so I know how they go. There was nothing out of the ordinary in this one. They took my blood, listened to heartbeat, did reflexes, etc. I finished and was sent on my way. 2 weeks later I surprisingly receive a bill and it appears that my insurance didn't cover anything at all, despite insurance supposedly covering annual check-ups. I call their billing dept. and was told that since I mentioned having more headaches than normal, it was an office visit rather than an annual checkup? Wtf? I've had physicals in the past where they ask how I'm doing and I tell them honestly and have never been billed. I ask why wasn't I told during my check in, and the person on the phone says that the medical assistant tried to called me but couldn't reach me and so they changed it without my knowledge and consent. If I had known that I was going to get charged for bringing up a topic I COULD LITERALLY GOOGLE, I would have never came in. Procedures for a physical were also conducted so why isn't that also there in the notes? Very sus and super opaque by my standards. They also said that the doctor told me during the exam but that's a lie, because I would have left immediately. What incentive does a doctor have to tell you that you'd be billed for something, when they get paid for it? It seems like this clinic doesn't give two hoots about the actual health of their patients and are just out for your money. I had multiple calls trying to talk to someone who could do something about this, but all they said was that "we can't change it because the service was provided". So, if I go in, and they give me something I never asked for, I'm billed? I'm out $400, because of negligence and a lack of effort to try to do the right thing. These people are horrible and don't care about you. Also keep in mind that you must lie to your doctor during physicals if there's anything wrong, because if you tell the truth, they'll bill you. Doesn't make a lot of sense, does it?

Dr Thurman is now at Evergreen medcal clinic in MONROE as a Primary Care Dr. 14841 179th Ave SE…read moreMonroe Wa 98272, PHONE 360-217-1155 call for appointment. The address on yelp is where the original clinic was Edmonds Family Medicine, sold to Virginia Mason. before he left to work at Evergreen medical in MONROE. Myself & my husband of 20 yrs have been Dr Thurman's patients beginning at the original clinic Edmonds Family Medicine that I have been going to since I was 7 in 1972. I have had 3 Dr's retire Dr Thurman is the last Mohican from the original clinic, after he finally decided to to sell to a big chain. We followed him to Evergreen in Monroe. I am a loyal patient as he is a loyal Dr. He is calming, honest, doesn't claim to know everything. He will refer to a specialist if need be to find out the diagnosis. He is a Dr but also a detective in seeking answers to help in diagnosing whatever is ailing his patient. He really cares. His generation like mine is one of the last that we're taught to be respectful, humble, truthful, honest, caring, communicative. I am proactive also. I more than anyone know my body. I must communicate & research effectively so my Dr then can refer me to a specialist or possibly diagnose what is going on. Its teamwork always, or you may not get the answers you need. Dr Thurman is very popular. If he is taking a new client then you are blessed to have him as your primary care provider. I am very detailed in my communication which is helpful to all Dr's. Pharmacists know the most about types of medications, which one is the best for you, based on your medical conditions & all diagnosis. I must call my provider to see if they will cover some medications if I want to switch. Dr's are not pharmacists, they know medicine but not all brands of every kind. That research is my job with a pharmacist. Find a patient pharmacist. If you dont like an answer from your Dr be kind & tell him. Ask if there are any other options for you. Then call your provider to see if they will pay for what you want, or cover the cost of medicine, or treatments that may be needed. Communication takes two. Be Proactive. Noone is going to advocate for you like yourself. Ask questions. Seek answers. Ask wise friends or family. God Bless you.

From the office experience to the doctor was all good very professional and the hitting on all…read morecylinders wouldn't go anywhere else at 60 I can really appreciate it

avoid, I went to doctor torres a couple years ago for digestion issues, rather than suggesting any…read moretests or asking many questions, within 15 minutes of meeting me she suggested I take antidepressants, I did not take them. A couple years later, I have been diagnosed with Crohns. She COMPLETELY missed the mark, and had she suggested I get tests done I likely would have been diagnosed years earlier.

This was by far the weirdest doctor visit I've experienced. Went in for an annual physical and…read morewalked out feeling confused and a total waste of time. The first few questions the doctor asked me were the marital status of my parents, where they live, and if I swim or skii. I don't understand why these questions are relevant for my personal health (ok maybe the last one, but that's oddly specific?) She also incorrectly assumed my ethnicity twice (why not just ask directly instead of assume?) Oh yeah, she WILL get personal about the details of your sex life and relationships. I get a feeling she isn't very culturally aware and should know how to ask some questions in a more respectful manner. I also ordered a blood test and I was told it's uncommon for Americans under 35 to get blood test for physicals, since doctors can't prescribe medications for blood test results anyways. That's simply not true - most Americans I know have done at least some type of blood tests before 35 plus it's always good to be proactive about your health. I found this opinion of hers unprofessional. Overall a very odd experience. The only good thing is the front desk lady was nice, but I probably won't come back and suggest finding somewhere else for your check-ups.

All of wu medicine has a help desk call center. It is absolute trash. The people that answer the…read morecalls have no idea what im trying to contact my doctor or care team about and forward incorrect or bad information. They always get it wrong and make what im trying to do 100 times harder. When you complain in person they give a phone to call it the same garbage system. No one is willing to address or talk about the issue. Great doctors as long as you dont need to talk to them over the phone.

I've been coming here for years now and i'm not sure why the ratings are so low. The front desk,…read morenurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10. They've helped me get more comfortable with explaining and expressing myself, I have social anxiety so they've been extremely helpful with that. Even though i've moved to Arlington, I will continue coming here for as long as I live.

Dr. Kevin is amazing and humble- I am a new patient and he made me feel very comfortable.read more

My mom went to him and her back has stopped hurting. Tried a couple different acupuncturist and he…read moreis the best and will keep going to him.

I've been a Virginia Mason patient since the early 2000's, but until recently I've been going to…read morethe Lynnwood office. The Edmonds office is almost within walking distance from my home and it seems to be less busy than the Lynnwood office. That's a definite plus! I've been here many times to their Urgent Care clinic (which is in the same section as the 'regular' care), but I'd never been on a regular basis. I went in for a problem and they sent me upstairs to another doctor. The staff both upstairs and down were super nice and I was able to be seen quickly upstairs. The doctor who treated me was extremely nice and understood my situation. I'd been without a primary care physician since my doctor at Lynnwood retired a couple of years ago but two of the staff at the Edmonds clinic recommended another doctor, so I made two appointments with her. I was even able to change one of the appointments with no issues at all when I realized there was a conflict. I've been in twice to see a pharmacist about my medications and she was super nice as well. I love that this location has its' own pharmacy. It's so convenient and although the staff seem a little flustered at times, I like coming here. Overall, my care has been great and I like coming to this location. Hopefully I can transition completely to this location for most of my medical needs. It would definitely save a lot of time and gas. As for their Urgent Care, it's been great. Thankfully I haven't had to come too often but I love that it's there when I need it. The parking is a lot better here than at Lynnwood, but there are two sides to the building so it can get confusing as to which one is the correct one. The one on the other side of the building that faces away from the street is the entrance that goes to the main reception desk.

Unavailable by telephone--tried all day to simply schedule an appointment, left four messages and…read morenever received a return call as I was promised by the message; also, really crappy music to suffer through when on hold; if I could give a negative rating, such as -10 (minus 10), I would

I have seen two different doctors here and both were excellent, Dr. Nguyen and Dr. Soon. I have…read morerecently moved to the area and am really pleased to find this medical center. Both doctors really care about their patients and are kind, firm and transparent. Their assistants and the lab are also caring and good at what they do. The front desk staff was very pleasant over the phone and in person. They have also been great when I've called with questions or getting help. The facility is clean and well organized too. There is a free parking lot and also free parking in the garage.

Did not need an overpriced covid test took one at home it was negative. I had to sit and wait hours…read morefor nothing to have some overpriced Dr tell me I had the flu