Richard is outstanding! He's been very helpful in obtaining business owners' policies for our two…read morelimited liability companies, as well as a workers' compensation policy for one of them. (Our previous carrier, The Hartford, would no longer write workers' comp policies for D.C. businesses ; we then switched all our polices to Richard and State Farm.) Moreover, Linda Cromer-Evans, Richard's office manager and a true professional, has readily assisted us with questions we've had over the years. We couldn't have had a better experience than with Richard/State Farm!

These guys are outstanding. I have been with State Farm for several years and have never really…read morethought twice about them until recently, when I had, in rapid succession, one jewelry claim, one personal property claim (also for jewelry) and then a huge loss when a tree struck my home in September. State Farm was amazing, from my agent visiting my home personally to my adjuster who WAS AWESOME (go Gina B!), to the people on the phone, to the subcontractors, I could go on and on. When the tree hit, I was displaced with my two dogs. First I was moved to a pet-friendly hotel and then I was placed in a lovely pet-friendly apartment in Bethesda (my choice of location). I was out of my home for six months, so it was significant. Everyone made it so clear that the first order of business was my safety, my comfort and keeping inconveniences to a minimum. No one ever qualified any statements with any hint of things not being covered or me reaching my limits of coverage. I was amazed at how genuine and sincere everyone was. Not only that, but everyone was also on their game 100%. For many reason, I chose to sell my home after the damage was repaired, but one contributing factor was that I was certain that as fantastic as everyone was, business is, after all, business, so I thought for sure I would be dropped by State Farm and stuck with some cut-rate coverage at an astronomical rate. That said, no one ever even hinted at dropping me, and when I needed renters insurance, well, to quote a phrase, State Farm was there. They are also covering my rental property and car. State Farm, as long as you want to cover me, I'm yours for life. This experience was really harrowing, but would have been made so much worse if not for you. I kinda love you. xoxo

I have been with Stephon's office for a while, but I moved to Texas so I had to switch agents. My…read morehusband and I have our home, autos, PLUP, PAP and a boat in Texas; however, there is ALWAYS A PROBLEM. We had issues when someone was at fault and totalled one of our cars, we had issues with the PIP claim, and unfortunately the agent in Texas has not been impressive. Today we realized we made a payment on the SF app for our auto policy; however, we mistakenly put it on one of the life policies in Stephon's office. I immediately called my agent here in Texas, and they told me "there was nothing they could do, maybe I should call the other agent." HELLOOOOO???? WHY NOT HAVE SOME CUSTOMER SERVICE! I was very upset and called Stephon's office. I spoke with Bryan who was extremely courteous and let me know a Life Specialist could assist me. AND HERE COMES DONNA CARTWRIGHT to the rescue. I shared my story with Donna, and she immediately advised she would call the Life company and have the payment moved from the policy on the life company to the correct policy on the auto policy. DONNA LISTENED, ANALYZED THE SITUATION, AND CAME UP WITH A SOLUTION with ease. THANK YOU DONNA CARTWRIGHT FOR TRULY PROVIDING GOOD NEIGHBOR SERVICE!!!!

I've been with Stephon Scriber for since 2012 and I just changed my agent. I don't have any issues…read morewith State Far itself, or really even Mr. Scriber, I've never actually spoken with him and that's the problem. It's extremely difficult to get a hold of his staff and get any customer service. Within the last hour I called his office 3 times to try and move my renter's insurance coverage from my current place to my new place. The first time I called the automated system disconnected me. The second time I called I spoke to a person, who spent 3 minutes looking up my account and then transferred me to another desk where no one picked up and I left a voice mail. And the third time the automated system put me right into a voice mail box. This isn't the first time I've had issues. Adding my landlord's company as a concerned party last year was really challenging as the staff kept getting the names and apartment number wrong. I would choose a different agent.

Sol and Zach have been fantastic to work with. They took the time to walk through my existing…read morepolicy and explain what it all means. Through switching my car and home insurance with them, I am now saving almost $700 and have a few extra protections I didn't have before. You could tell after talking with them that they weren't just after my business but wanted to look out for my best interest

I use Gordon Insurance for my rental insurance, good prices and great customer service. Cant beat…read morethat!

I owe Sherry and the Chatham Title team a long overdue review. My first transaction with them was…read moreabout ten years ago. Since then I have bought/sold/refinanced properties a handful of times, at least. I am a consumer, not a realtor, so my review is based on my experience as a client directly involved in the sometimes nerve-wracking process of the loan and title process. I would never go anywhere else. Sherry and her team are wonderful to work with. They are highly skilled at what they do and provide comprehensive services. I like that this is a small team because I can always count on talking to someone who knows exactly what is going on with my real estate transaction. They are problem solvers and I appreciate how easy they try to make the process. I'm a dog person, so the fact that there are pooches "working" in the upstairs office is a nice touch. Maybe they will "hire" my dog.......

AVOID BOIZELLE AND ERIE! We have had homeowners insurance…read morewith Boizelle since 2004 and car insurance with them for several years longer than that. Today I got a call from them saying that our homeowners insurance was cancelled and that we are currently exposed without insurance! They said that two notices were mailed by Erie to our home but they didn't receive payment so they canceled our coverage. We have always faithfully paid our premiums when bills have come for the last 20 years. I don't know why we didn't receive their notices in the mail but I told Boizelle that it is a horrible policy to not receive a phone call about this BEFORE TAKING THE STEP TO CANCEL OUR POLICY! The first phone call was after they canceled our policy! We certainly would have paid immediately if notified by phone that it was necessary to do so. I would have even been OK with automatic payment via our credit card in order to stay covered. Bottom line, they said that to get coverage again we'd have to start from scratch by getting one of their people out to our house and drafting up a policy as if we were new customers. This is a boneheaded policy. Being left uninsured by surprise is a big deal and a poor way to treat a loyal customer. I know that there are better insurance companies out there that wouldn't have such ineffective practices. At least I know some good questions to ask other potential insurance companies before I give them our business.

If I could give Boizelle zero stars, I would. Yes, it's a 'family business'...meaning most of the…read morepeople who work here aren't qualified and merely part of this 'family.' Result- a lot of incompetent people all with the last name Boizelle, and yet no one to actually help you when you call. You will be sold on how great Erie is, their customer service (note- you can get Erie from any number of qualified and professional agents in the DC area..this is HARDLY the only option).. but take a look at the limits. This is coming from someone who previously thought insurance was complicated and hard to understand - with a little research, I felt more qualified than the older Boizelle boy who could barely understand what he was reading about my policy from his computer. TLDR- family business gone wrong. Go with another Erie agency in the area

If you want a State Farm agent that doesn't pick up the phone or return your calls, Sonia is…read moreperfect!

I was being overcharged for car insurance and tried for weeks to speak to someone, anyone (!) in…read moreSonia Ntuk's office. I called many times and no one answered. Literally. The phone rang and rang and I got voicemail. I left several vm messages: no response. I emailed Sonia directly, twice: no response. I'm moving on. Worst service ever.

I was a miserable camper a couple of days ago because of my misadventures with the Maryland Dept of…read moreMotor Vehicles. Cindi cheered me up the instant she answered my call with her reassuring voice and quick wit. Cindi walked me through every step of getting my car registered and driver's license switched. She turned an otherwise ugly day into a stellar one. I was so impressed by her sense of caring and professionalism that I have not only secured auto insurance through her, but I also have changed my homeowner's policy from another carrier to State Farm. On a scale of 1 to 10, I rate Cindi a 15! Fantastic experience. She's the best!!

Tina! I love Tina. She is not only providing great customer service but she an amazing human being.read more

Fast to take the call, no "30 minutes on hold", State Farm agent Mike Bushey is personally tuned…read moreinto the needs of his clients. I referred a client to him and he had a recommendation, and then a policy binder in a matter of minutes. this is what I expect from an A+-rated company, and he lives the rating! Mike and his team provide always the best service and are consistently shopping for good values. I recommend Mike AND State Farm for their quality, value, and service commitments. If you do not consider this you are missing an easy and honest company and people. My cars, house, (yada) are covered, and I recommend him ***** (five Stars) to everyone who tells me they are unhappy with their current company.

Terrific all around insurance agent - I have homeowners, auto, personal property, and umbrella…read morepolicies with Mike. He is extremely response and helpful.