When you stay in a hotel and you need some of the basics, Cosentino's was an easy walk and had…read moreeverything I needed. From coffee creamer to toiletries to fresh fruit, I was very happy with the selection. Also, I asked for a few food recs from the staff in the wine/liquor area of the store, and he offered several great suggestions that were unique to Kansas City and not national chains.

A story of intentional good intentions and unintentional bad outcomes: I came specifically to buy…read moreShatto milk, only to be a huge disappointment, but the lunch I ended up with was surprisingly good and inexpensive. Shrimp & Sausage Boil: A stew of shrimp, sausage, and corn. The ingredients were of very good quality; the shrimp were firm and fresh, and there were over a dozen in one serving. The sausage had a rich smoky flavor, and the corn was sweet and juicy. The seasoning was basic garlic butter, with black pepper to remove any fishy smell and enhance the aroma, resulting in a subtle creamy flavor overall. Mashed Potatoes with Gravy: The mashed potatoes were smooth and creamy with a distinct buttery aroma. Unfortunately, the gravy was a bit too salty. Mixed Vegetables: Purely boiled vegetables, completely unseasoned, too bland. I used them to dip the mashed potatoes, which made it absolutely better. Fried Chicken Tender: Scalding hot. Although the crisp wasn't crispy enough, it was still very aromatic.

I own a place downtown and I love to support businesses downtown. I needed cigarettes and a…read moresandwich and knew Grand Slam was open until 1:30. I passed QT and the gas station across from Harrah's because I knew I had time. As I'm walking to the door the employee puts the sign up closed and I tell him and the cashier that I just want cigarettes and a sandwich and was told they're closed. It was only 1:23 at the time. I had to go back to my car to take the photo saying 1:24. I'm done with Grand Slam. I should've just went with the trusty corporate where idiotic employees don't ruin business relationships.

Closing before closing time is not okay. Numerous people showed up before closing and the doors…read morewere locked.

yall be careful ordering food from the kitchen. i want to love the personal pan pizzas. but it…read moreseems like every time i order the pizza it is RAW still. the dough is not cooked through at all. wasting my money and now i have to sit here hoping i dont feel nauseous or throw up from possibly eating uncooked pizza. i thought it was good but then i get to the last 2 pieces are they're not cooked at all. it's really irritating. i won't be purchasing pizzas from here anymore. everything else seems fine, just a normal QT, but i advise go somewhere else for hot food. don't risk getting sick. update 3 hrs later: i dont feel good at all, thx qt

The staff bere are completely unhelpful and don't care about customer experience. I love the QT…read morechain but thos one is a stain on their reputation

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

Lil sketch, not going to lie, but definitely a convenient gas station located right near downtown…read more They even have TV's at the pumps..what a time to be alive. I've been inside a handful of times to get a bottle of water or something and while the crew was friendly, it kind of has a middle of nowhere truckstop vibe. You can buy individual tall boys on ice because why not? Glad it's here in the Crossroads area, but not exactly the best gas station around.

This is the only station I go to when in the area. Pretty quick to get what ever you need. They…read morequickly open the other register if it's starting to have a line of people. Never been in line for more than a couple of minutes. And always greeted with a respectable hello.

It's true - the male cashier, has no manners, rude and hostile…read more Our presence in the store was definitely not welcome in there.

My family and I have been frequenting the Westin for 30 years now, and ALWAYS have a reason to stop…read morein at The Apothecary shop. everything from ibuprofen to razors to wine, to the late night snacks that will sustain us when the hotel has nothing easy to snack on in the middle of the night. Over the last few years it has become more and more unpleasant to go in there, and last night was the last straw for us. I will starve or go without aspirin if needed in the future because I will NOT go back. We arrived at the door at 9:15p, checked the hours on the door before entering to be sure we were not going to be rude and hold up a store worker to find we had plenty of time because the store closes at 10pm. We had 4 indecisive people all going around looking at various snacks and drinks, enjoying ourselves and chatting obliviously other than noting the obnoxiously loud music being played by the store clerk. It was very loud and annoying, but whatever, he has to work there, so we get over those things. Then all of a sudden the clerk slammed the glass double doors shut, so we thought... "oh he must be wanting to close shop". What I can't get over is the way he behaved as I walked up to the counter to check out. Being a very friendly person I am, I smiled and said "Hi how are you" as I walked to the counter only to be greeted with a sour, eye rolling, face being put out that I was even there. I immediately looked for a clock thinking we had overstayed closing, and I said at the same time "did we keep you late, I thought you closed at 10? As my eyes found the clock, it was only 9:30p. What I cannot get over is that as my daughter and rest of my family filtered in behind me to place their items on the counter, he rudely barked and aggressively waved his arm "I've got stuff to do!". Hmm, ok. I was immediately offended by him snapping at me the way he did. It was uncalled for, and we are literally spending elevated(captive) prices for being off a hotel lobby just to shop in there, so being rude doesn't help me feel like ever coming back, not to mention how ghetto(run down, etc) feeling the store and Crown Center has become. This man's demeanor was awful. He clearly oozed resentment, disdain and indignation at having to be there and aimed that energy at my entire family. We completed the checkout in mostly tense silence other than I had to tell my husband to hurry up a bit to the counter because this guy has "stuff to do...", which clearly baffled him, and he said "wait I thought they were open until 10, it's only 9:30p?". I said "Yes, but he's got stuff to do apparently, and we're holding him up.". The man never, not once, took a step back, or apologized or let alone said "thank you"... he was just pissy the whole time. We won't be back, not even if we're desperate.