Recently assisted my grandmother to her eye doctor appointment at this location. It was fairly easy…read moreto schedule the appointment via phone and check-in upon arrival. Between my grandma's last appointment and her most recent, she somehow broke her glasses. She was able to receive an eye exam and have her glasses fixed at this appointment. There was no significant change in her vision so all went well. Location accepts her Humana insurance, but call to verify that yours will be accepted. Personally, I feel like the facility could use some updates, but the customer service is great. Location: Located in the uptown area of Racine, WI. Entrance to the facility is in the back of the building. * *Has private parking lot with lots of free parking spaces.

I have been going here for 10 years and and have purchased many pairs of glasses, including…read moresunglasses and I'm really disappointed that a pair has a large scratch and they wouldn't honor the warranty that only expired just over a week ago. I was already considering going somewhere else because of the cost, but this secured my decision.

I'm always early. I get called in on time. Dr. Andersen isn't just your big box commercial…read moreoptometrist. He takes a serious interest in patient care and makes recommendations and suggests solutions based on his experience in the field. I travel from downtown Chicago to see him every year.

I am an easy-going person. But this doctor was so rude that he left distasteful memories. At the…read moreend of the exam he said my cataracts had to be removed when they reach #10. I asked questions about cataracts and floaters, but he refused to answer them. The doctor said, "Did you hear what I just said about your cataracts. Repeat what I just said." Then he told me to read the information sheet he gave me. He said it would explain my exam results. His writing was not legible. I was left with the conclusion that this doctor does not like helping people. When I volunteer for charitable causes, it's because I like people and I enjoy helping them. Not the case with this doctor.

I have been a patient of Dr Kruse for years and I really like him. However, first I called one…read moreevening about 4:50 and she told me her computer was off and I would need to call the next day. Then, I called from my cell phone on bluetooth and she complained about that and told me to call back. Then finally when I got her on the 3rd try where she could actually help me i I was calling to set up and appointment for me and my boyfriend. She was rude.. She first asked about me and I gave her all the info. When asked about my boyfriend she asked about his insurance. I told her that he had health insurance but no dental. With that, she assumed he was low income or un-employed and on the "Forward" card. Seriously? He has been employed at the same company for 15 years. Makes good money. Why did she assume he was on government assistance?

The worst service ever! Exams are done by 'techs' who have no more than a high school education…read more Physicians spend less than 5 minutes with you. Refractions are done by the high school educated tech! Does not make one feel comfortable your eyes have been examined thoroughly. Opticians are even worse! Very scary experience! Don't go here!!!

From the owner: The Froedtert & the Medical College of Wisconsin Eye Specialists, located in Mount Pleasant, Wis.,…read moreoutside Milwaukee, Wis., are committed to preserving, improving and restoring our patients' vision through eye exams, emergency eye services and state-of-the-art vision care. Froedtert Eye Specialist locations offer regular vision exams as well as ophthalmology services to diagnosis and treat a variety of eye disorders. Our eye specialists excel in leading research, education leadership and advanced patient care, making us the focus of vision care in southeastern Wisconsin.

Had to replace the lenses in my current frames because they were so scratched up. They were worried…read morethat the frames were going to break when switching out the lenses, but they managed to do it and they were perfect!

From the owner: Specializing in: - Optometrists…read more- Contact Lenses - Opticians - Physicians & Surgeons, Ophthalmology - Physicians & Surgeons - Optical Goods - Clinics - Medical Equipment & Supplies - Eyeglasses - Laser Vision Correction - Optometry Equipment & Supplies