Bittersweet completely ruined a special event--and the owner couldn't care less…read more Let me save you the trouble: do NOT trust this place with anything important. I ordered a cake for a gender reveal two weeks in advance, gave very clear instructions, and yet they managed to mess up almost every part of it. This was my first time ordering from Bittersweet, and it will 100% be my last. If you care about your event even a little, go elsewhere. Strike 1: I was very specific about the pickup time--5 PM sharp. Time matters to me. I planned everything around that. When I arrived, the owner, Pavan, casually says, "Give me 10 minutes," and I end up waiting 17 minutes. No urgency. Just plain disregard. I might as well have been back in India with the way he dismissed punctuality. He gave me $7 off for being late Strike 2: When I placed the order, Pavan took notes and suggested various ideas, including our request for a heart-shaped cake. On the day? He handed me a plain round cake. When I asked why, his excuse was, "I don't have any notes about the shape." So either he lied about taking notes, or he just didn't care to follow them. Either way--unprofessional and careless. Strike 3--the ultimate failure: We had a clear gender reveal plan. We said, blueberry for a boy, strawberry for a girl, with corresponding colors. But when we cut the cake, the inside looked reddish. Everyone cheered thinking it was a girl--only for us to check the report later and find out it was actually a boy. The flavor was blueberry, but it looked red, and the colors were completely off. The moment was ruined. That's not a small mistake--that's a total disaster. I called the owner, and he admitted, "I should have checked before giving it to you." No kidding. But he didn't check because he was already rushing and behind schedule. Bottom line: this place is unreliable, careless, and lacks basic professionalism. If your event matters at all, don't take chances with Bittersweet. They might smile when taking your order, but they clearly don't care about getting it right when it counts.

We were told the cake is chocolate mouse. The cake was very dry chocolate cake and no mouse at all…read more Very misleading, the staff assured us and we bought it. Needles to say, my daughter was very dissatisfied and for the price of $150 it was not worthy. I would never recommend this place.

My sons 17th Birthday cake by Justine. Not only was this cake and cookie combo decorated perfectly,…read morethey tasted even better. Everything was a hit and the price is very affordable. Justine is very professional, knowledgable and so easy to work with. Highly recommend! 5 from us.

From the owner: What We Do Cakes by Justine bakes and decorates cakes for…read moreany occasion. Special Events & Occasions Let us enhance a birthday, wedding, or special event for you and your loved ones. Unique Approach Want to highlight a one-of-a-kind celebration? Let us create a cake that reflects your special get-together. Love in Each and Every Cake Every cake we bake is made with love and careful attention to detail, so you get a cake that's not only beautiful but tastes incredible!

Just a perfect cake, exactly what I ordered for a very special occasion. I will definitely be a…read morerepeat customer. Thanks Ali for your hard work.

From the owner: Ali Bakes Cakes has a pick up location in Welland and in Vineland. We create custom cakes,…read morecupcakes (regular and mini), baked donuts (regular and mini), cake pops, cakesicles, cupcake cones and chocolates. Specializing in wedding cakes and dessert tables. A wide variety of flavors and decorating available; buttercream or fondant. * Gluten free, dairy free, vegan options available. Diamond award winner 2020 for best cake/cupcake shop.

Visiting from Markham, On with the fam at the falls for a few nights. We have had no luck in York…read moreRegion (Vaughan location) with the huge lineups and wait times. We were pleasantly surprised to see this location on Drummond at Lundy's Lane. Not busy at all, in fact we were the only ones in the shop just after 12 pm. Great selection of cookies, staff was super friendly answering all of our questions on what was our very first visit to a Crumbl location. This is what we ordered: Raspberry Lemonade - one of our faves, the frosting was light and very flavourful - not overly sweet. This was a great combo. Cinnamon Roll - a little on the sweet side, but the cookies was soft and frosting was light and airy. Triple Chocolate Chip Cookie- the sweetest - obviously, out of everything ordered. Good but nothing super special. Chocolate Toffee Cake Cookie - lLOVED this one. The chocolate tasted a bit different than the triple chocolate chip - in a very good way. A bit on the pricey side at $20 for 6 minis, but would def try Crumbl again to try some of the other flavours.

Was an okay experience, pretty busy. This location seemed to be slower than some of the other ones…read moreBUT the staff were all super friendly! The cookies were also very good, my family and I did indeed enjoy them.

Just updating my review to confirm that yes, The Frosted Cupcake is (still!) excellent! I placed…read morean order for 7 dozen cupcakes for my wedding in a variety of flavours, including one dozen dairy and gluten-free due to guest allergies, and Trudy and her team were wonderful to work with. They packaged all of the allergen-free treats separately and we were even able to rent one of their tiers for an extremely reasonable price. They looked gorgeous, tasted amazing, and my only regret was that I didn't get to sample more (I didn't even eat one at my wedding, just 3-4 leftovers the next day, don't judge! haha!). My only vague complaint is that I did feel like I was chasing them down a little in terms of email communication (I do not live locally to the store so I had my mom pop by once or twice to check in since I couldn't) but I honestly think that is more of a testament of how quickly they book up and how good they are - plus, 2022 wedding season has been SO BUSY. Thank you Trudy and team for the delicious treats!

I call the frosted cupcake for all my events and when I have company over; they always not only…read morelook beautiful but taste incredible! they are even flexible enough to text when you have questions and place your order and staff are always friendly. I will definitely be buying my wedding cake here -Jessica

This is a dangerous place for me: Everything looks so goods!…read more More than beautiful presentation, the cakes, cookies, meringues and croissants are full of flavor! They're really works of art! Cakes can be decorated for special occasions at no extra cost.

Incredible!!!! Croissants, coffee, raspberry chocolate cake - all the best…read more Would highly recommend as everything was fresh and the service outstanding.

Ordered a red velvet cake and it was okay. Cake was dense and dry, may have been because there were…read moreso many small layers to it. Was a lot of icing, so much it took away from the cake. Icing tasted good though and overall it was well decorated.

Michelle made an amazing Buffalo Bills cake for my husband's birthday. Nicely decorated and…read moredelicious. Highly recommend.