I took my 2003 Sequoia in because the transmission was having trouble when accelerating from a…read morestop, especially on inclines. I dealt with Peter, who was professional, easygoing, and explained the issue clearly. I ended up at this shop based on a recommendation from my regular mechanic, who doesn't handle transmission work since it's such a specialized field. One nice surprise: there was no charge for the initial inspection. Based on this first visit, I wouldn't hesitate to recommend them. I'm planning to bring my SUV back in a couple of weeks to get the work done. And just to be clear--this is an entirely unsolicited review. I'd never been to this shop before and have no affiliation or connection with them.

Very poor customer service. I called to get an estimate and the guy was rude and ended up hanging…read moreup on me when I wasn't even done talking. Obviously.... They don't need the business with an attitude like that.

Friendly and kind. Does get it done fast. Has a fantastic potted tomato in the office.read more

Brought my vehicle here for inspection and was shocked when the woman there named Floranda failed…read moremy car, because of the window tint. She tried telling me the window tint thats been on the car since I purchased it brand new off the lot in 2020 was illegal. I tried telling her there must be a mistake, since I have passed inspections every year at different locations. Her response was they illegally passed my car and I needed to remove the tint. Instead of wasting my time arguing with this lady I immediately drove down the road to Flow Honda and my vehicle passed literally an hour later. I have already filed a complaint with the state and will be disputing the charge to my card.

Came in for a state inspection and the service was great. Definitely a run-of-the-mill mom and pop…read moremechanic shop. I'm a huge proponent of local and family owned business so this was right up my ally. The shop has a adequate waiting area with the usual chair, magazine/newspapers, and tv. Unfortunately I can't comment on their mechanic work but I was satisfied with what I came fore.

Brought them my 2004 Lincoln Aviator. What I got back was a new car. Nothing short of amazing…read moreinside and out. The effort they put in and the results they achieved showed both their diligence and expertise. They brought my paint job back to it's original luster. They got rid of spots and stains in the interior. The engine bay looks like new. If you are looking for a seriously good detail job, these are the folks to see.

Ok ya'll. I don't usually spend the time to write reviews. I give my stars and move on. But, I…read morewas so impressed with the job done on my car that I felt the need to take the time to say how good of a job they did. I get that my vehicle was being detailed, but the amount of focus they put into every area of my SUV was amazing. My vehicle is 6 years old and has hauled plants, mulch and soil for many side jobs and it was starting to look pretty rough. They literally made it look like it did when I bought it from the dealership. I've been so happy with my small investment, it makes me feel like I'm driving a new car again! I'm definitely going to have them maintain all of our family vehicles from now on.

My man Faisal does it again!! My wife's BMW was having transmission issues, I took the car to…read moresomeone I knew would fix the issue, be honest and not over charge me. This is not the first time I've taken one of my vehicles to Faisal and his team. If you're looking to have your car repaired and not worry about getting ripped off or being advised that something needs to be fixed that actually does not need to be fixed, please visit Faisal and his team. You will appreciate the service you receive!!! Thanks Faisal, I appreciate ya!!! Also if you're looking to purchase a vehicle, look up my Faisal he'll take care of you and be fair!

Came in for a state inspection and oil change--service was fast and completed with professionalism…read more The last time I got a state inspection was at a different place and it took forever! My state inspection and oil change took about half the time. The two guys who worked on my car were friendly and helpful. I didn't feel like they were upselling me on things that I didn't need and felt appreciated that.

While others may have great experiences, my experience here at this company was horrible. I'm just…read moregoing to give a quick summary. I started out with great service, however, the sense of urgency was lacked with my experience. I am writing to formally report a deeply concerning experience I had at your business in Asheboro. On this afternoon. I was initially greeted with professionalism by staff members including a manager named Banks and another manager named Sean. Both individuals were courteous and informative and my early impression of the business was positive. However, the situation quickly deteriorated due to the conduct of an employee by the name of Olivia. While I was in line for for the services I experience an extended and unexplained delay of approximately 20 to 25 minutes, during which employees appeared disengaged and focused on casual conversations rather than assisting waiting customers. No communication or acknowledgment of the delay was provided. When I briefly left to explore other service options and later return, I was eventually directed to a service Bay where another technician whom name I cannot recall assisted me. This individual demonstrated professionalism, respect, and a strong work ethics throughout the whole process, even while working without adequate support. Unfortunately, Olivia's behavior escalated further during my services. She openly refused to assist with my vehicle, made dismissive and inappropriate comments within earshot and created a hostile and uncomfortable environment. At multiple points. She spoke negatively about me to her co-workers and demonstrate a lack of professionalism that is unacceptable in a customer service setting. I also perceive certain remarks as discriminatory in nature. After my service was completed, I attempted to address my concerns calmly. However, the situation escalated significantly when manager Banks became involved. Rather than de-escalating the issues he engaged in unprofessional and aggressive behavior, including the use of inappropriate language towards both myself and my niece who was on the phone during the interaction. His conduct included verbal insults and statement that could reasonably be interpreted as threatening. At this point, what began as a customer service concern became a highly distressing and computational situation. I ultimately left the premises feeling disrespected unsafe and extremely dissatisfied. I would like to you all the to know that the technician who service my vehicle as well as the other employee working at that time conducted themselves with professionalism and should be commended their behavior stood in shark contrast to that of Olivia and Banks. Due to this experience, I have reported the incident to my supervisors and sharing my concerns within my professional network as someone affiliated with a company that managed a large fleet of vehicles. I regret to inform you that this incident has significantly impacted my willingness to recommend or continue doing business with your organization. I respectfully request that this matter be reviewed thoroughly and that appropriate actions be taken to address the behavior of employees involved. I am available to provide any additional details if needed. I have also contacted corporate in detail the details in email. My niece will be sending the recording of it as well. Thank you for your time and attention to this matter.

An amazing experience with great customer service and great food. The waiters and waitresses were…read morevery attentive. Plus, did I already say the food was amazing. It was amazing. 10 out of 10 will be back and can't wait to do it.

I love how they take of my needs with our church van.They come and pick it up.When they are…read morefinished Will bring it back .ILove that.