Mike & team were great! Advised me on the best deal in the store for protein and creatine. Very…read moreknowledgeable, amazing selection. 10/10.

best place for all kinds of athletes to prepare of any physical sport or family life mike and his…read moreteam hit it out of the park in all areas if your serious this is the place u need to shop hands down!!!

This is my main store. I come here regularly for protein bars, energy drinks, supplements &…read moreprotein. In the past year, I've made several purchases and have not accumulated points per their rewards system. I physically make sure they pull up my account to add them. They said there was nothing I could do and gave me an 800 number. I called them and spoke to someone 3-4x and no resolution until I expressed my frustration over and over again. They said I needed to touch base with my home store, which I already did. They gave me a smidge of a resolution but even follow up-I was the one that requested a call back to make sure the issue was resolved. It just seems like management and customer service are very disconnected and it was unprofessional that I was never called back repeatedly and had to keep calling and addressing the issue on the phone and in store. I'm thinking of purchasing these products from GNC, as their rewards system is seamless and I never have any issues there.

I had bad service at Abilene, TX location. I was waiting behind a customer while he was being…read moreserviced but he and the cashier just kept talking and talking without getting checked out as if I wasnt there at all so, after minutes of waiting to buy some boosters behind the cashier I said maybe some other time to him he just smiled and said have a good day. Bad service!

I was visiting an old Army buddy and wanted to gift him some CBD lotion for his shoulder pains…read more Derek was able to point me in the right direction and gave us a ton of great advice. Very professional and the lotion works great!

Been around for 64 years and used to run a family owned back in the 70s and 80s when we took joy…read moreand pride in our products and customers. In this vast COLD sea of web vendors, Mass Apothicary is a welcome a return to a business that goes out of their way to delight their customers..Because Derrek and Corrin really care about you and the benefits their stock delivers.

The worst company to try to cancel one's subscription. The client support or operator kept…read moreasking me questions about why i was cancelling ignoring my request to STOP. Dont ever do business with them or if u do, do NOT give them your credit card. They are bad news!

Refuses to cancel my subscription. I had a subscription with them that I cancelled effective…read moreNovember 2022. In December 2022, I received an email that they were having trouble charging my credit card, contacted them, and they confirmed that my subscription had been cancelled. Then, I received an email saying that my credit card charge had gone through. Contacted them again asking to reverse the charge, got an email saying that my application had been accepted and my program would start soon. Today, I received an email saying that they'd been able to "make an exception", but since my order had already shipped, I would be charged a $30 return fee. Avoid at all costs.

Great customer service! Mike was very knowledgeable about the products and guided me with my…read morepurchase without being too pushy! Very happy with the products and prices!

Bryan at the seekonk store was incredibly kind and helpful regarding getting me the supplements I…read moreneeded. He was professional and welcoming