I've been going to them for years, seeing Matt with very good results for neck, shoulder, and back…read morepain. Four months ago I went 3 times in a week for shoulder pain. I don't remember why, but on the 3rd visit (I was feeling fine by then so it was going to be more preventative) the cost was going to be more so I changed my mind. Matt and I then had a discussion about ACA (Obamacare) and he vented about how it hurt his income (even though it was going to pay his standard fee), and I praised it for helping millions afford health care. I thought it was a very civil conversation. Yesterday I called for an appt and was set up with Matt again. When I got there I saw him walk in and out of the reception area, but when I was called back another guy I never met before did my adjustment, with no reason given. The only explanation I can come up with is that Matt was holding a grudge and didn't want to see me - very unprofessional. The new guy asked about my shoulder (the reason for my visit 4 months ago) even though the form I just filled out showed I only had pain in my lower back. Then the whole procedure took maybe 3 minutes. Checking out I was told that besides the $29 adjustment fee there was a $47 re-examination fee since I hadn't been there in 3 months, and that insurance wouldn't cover it. I balked at it since I had been there many times with 3+ month lapses and don't remember that fee before. Also, his re-examination took about 30 seconds (touched my shoulder, had me stand on my toes then heels, stretched my legs and asked if it hurt). After a long wait, a person came out of the back rooms to "explain" the fee. In reality, she just lied. She told me I hadn't seen the fee before because I had met my deductible in the past. This was a lie since I know for a fact I hadn't met it last year (my 4 month ago visit was the previous year). Then she blamed it on the insurance company and said there was nothing she could do about it, which was also a lie. I said the insurance company may require a re-examination, but they don't require it be a $47 charge (for 30 seconds!). She had no response and just walked off! Again, very unprofessional. So I don't know if they just started that charge and are lying to everyone to make them believe it is the insurance companies' fault, or Matt was somehow involved, or what. But I never got a true, logical explanation, and was out $47 for nothing. It was bad enough to have this charge sprung on me after being their patient on and off for years, but it was made worse by them lying about why I was now being charged and they would not give the real reason. Needless to say, I will be going elsewhere from now on.

I had a very sore back and needed to get in and I was told to come in at 445. I was immediately…read moregreeted by the receptionist and taken straight back to the doctor. Dr. Huser immediately looked at my back in put me back in place and massaged my shoulder. My back feels better now and I really appreciate everything everyone at the office. Thank You.

The system and staff at Core are fantastic. I like the stretching regimen ( on your own) and…read morerelates equipment and of course the adjustments by Dr Kate. Scheduling and administration is easy and efficient. they also track your progress in flexibility and strength to augment awareness of any issues.

Really outstanding , takes a few visits but its worth it , i am retired diasabled veteran my back…read moreadjustments have really helped me feeling better and my sleep at night is terrific , its really fantastic work these folks do , all the staff!!!fi

Extremely knowledgeable. Takes time to explain what's going on. Staff is kind and always smiling.read more

This Chiropractor goes above and beyond for his patients! I struggle with migraines and today I…read morecalled with a really bad one and without a doubt, his staff told me to come in, and no longer than me checking in, they took me back to be seen. Dr. O'Dell assessed me and then adjusted me and I was on my way out in no time. I'm home and feeling much better thirty minutes later. The entire office is a godsend, if you're in the market for a great chiropractor, look no farther!

Super nice and helpful. Quick in and out with almost no wait time. Will crack all of your pain…read moreaway. Like a god send.

From the owner: We ha13 chiropractic offices located throughout the Bluegrass state to serve you better. Each…read moredoctor on our team is dedicated to treating you effectively and compassionately in a comfortable atmosphere. Whether you have been in a car accident, an injury at work, or simply woke this morning with a sore back we can give you the treatment you need. Let us help you achieve your families health goals.

I'll never visit Richmond Joint Chiropractic again. Was told on Sunday 4/12 I had 3 visits…read moreremaining (could only use 1 a week). Went in on 4/19 for one of 3 remaining adjustments. After was told I owed $55. Said the 3 visits expired on 4/12. I paid the $55, but want all to beware of their practices.

The joint may be a nationwide company but the richmond location is certainly ran by Friendly…read morecareful staff and a clean professional atmosphere. Very hospitable! My doctor listened and addressed my concerns and explained to me where my pain likely came from in a way I understood