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    SIR Theodore's

    4.5 (4 reviews)

    Services - SIR Theodore's

    Pet sitting

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    Dogtopia

    Dogtopia

    2.0
    (6 reviews)

    I had a terrible dog boarding experience with Dogtopia of Green Hills. I don't believe they…read moreprovided proper care to my dog. I will not come back to this place again. 1) My dog had a scary wound in his nose when I picked him up. The staff blamed it on the crate and used "it happened to many dogs before so it's not a big deal" as the excuse (???). Her attitude was like I should just shut up and walk away with that, and they don't care whatever I would do. This is really unprofessional. If this type of injury commonly happens at your place, you should fix the crates instead of letting it happen constantly if you are serious about your pet care business. The staff insisted that this just happened shortly before the pickup so that's why I was not notified immediately. I held reservations about this because the wound had already dried and didn't look that fresh to me. After talking with the manager, they used the "inherent risks clauses" in the "dog parent agreements" to deny their responsibilities and get off the hook. 2) I prepared the exact number of meals my dog needed for the stay, each in a separate ziplock bag. But there was still one bag meal left, whereas their feeding record shows they fed the meals on time. No idea why. 3) His paws were dirty with some dried pet waste. Looked like his feet were soaked in the waste from time to time. I have all these reasons to believe my dog was not taken good care of during his stay. I DO NOT recommend this place.

    We love leaving both our dogs here! The staff does a good job of coming up with fun dog activities…read moreeach week. Whether that's a pool day or bacon flavored bubble machine there always seems to be something to stimulate them. Our one dog goes to the tiny room and the other goes to the big dog room. But the staff makes it a point for them to reunite a few times throughout the day which we really appreciate. It's always great as well to hear them announce over the walkie talkies that my dogs are there and to here the staff get excited for them. Every time we get them back they are extremely tired from all the fun and stimulation. We've done daycare and boarding and never had any issues. Highly recommend this place!

    The Dog Spot- West Nashville

    The Dog Spot- West Nashville

    3.3
    (80 reviews)

    We took our Mini Aussie here to be groomed. Bolin did an excellent job and cut her exactly like we…read morewanted! She smells and looks great! We had previously paid lots of money for a mobile grooming company and were unhappy with how far in advance you had to book, the price, and a BAD haircut. I was able to book at TDS just a couple days in advance and paid nearly half the price. We will be back for sure!

    TERRIBLE MANAGEMENT, ZERO CUSTOMER SERVICE. I've been taking my multiple dogs here on and off for…read moreyears. But over the course of 6+ months, I was getting overcharged for my daycare 10-packs, to the tune of $1,020 (MINIMUM!). I understand mistakes: this is an easy one to make if front desk staff don't know how to charge proper rates (in this case, giving me my "multiple-dog" rate of a 50% discount for daycare passes/packages for the second dog). But what is completely unacceptible is how they handled the issue. I brought it to their attention after realizing how they "punch cards" for daycare, and that they were charging me full price for the second dog. The staff was completely ill-equipped to 1) FIND/VERIFY the issue (after hearing our concern that they said they couldn't verify if I was right by reviewing invoices, and the best they could do was print off 8 pages of hard-to-discern transactions to review, AND we only got the records after asking multiple times, AND they couldn't email the records; they made us come in and request a printed copy), and 2) provide adequate refund, and 3) act in any way apologetic or with an interest in correcting this as a customer service issue. They then referred us to the owner to take it up with him. We contacted the owner and his response via email was: "'I'm in Florida dealing with a sick family member dealing with breast cancer. I should be back in Nashville in 6 weeks. I'll look into this when I return." We respected his personal matter and waited 6 weeks. We've now contacted him twice since then, and still ave no response. We were referred to the OWNER, CHAD, on May 25, wrote him on that day, respected his privacy for 6 weeks, then emailed him twice, and it's now August 2 and we still have no resolution. This place is terrible. DON'T GO. There are SO MANY great dog service businesses in town where they care about their customers. Dog Spot is NOT one of them.

    SIR Theodore's - pet_sitting - Updated August 2026

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